Reviews (2,123)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support and comprehensive features, including loyalty programs, wishlists, and reviews. They appreciate the quick and helpful support team, responsive to customization and technical issues, often within an hour. The user-friendly interface and seamless integration with tools like Klaviyo are also noted, alongside positive impacts on customer engagement, retention, and revenue. Continuous improvements and global support across different time zones and languages further enhance its appeal for e-commerce operations.

February 8, 2024

Really good functions and Excellent customer support I liked so much.

Baredoo Fitness
United Kingdom
About 1 month using the app
Growave replied February 11, 2024

Dear Baredoo Fitness team,

We truly appreciate your positive review! It's great to hear that you found our functions to be of high quality and our customer support exceptional. Your satisfaction is our goal, and we're dedicated to ensuring that your experience with us is nothing short of excellent ✨🥳

Begaiym, Client Care Specialist

April 15, 2023

The app does what it says. Very easy to set up. Great communication through and through by the team at every stage.

Deepak foods - The Desi Co.
United Kingdom
4 months using the app
Growave replied April 16, 2023

Hello there team at Deepak foods - The Desi Co., 😻

Thank you very much for taking the time to share your review. It means the world to us since we make every effort to deliver the best product and effective support. 😇

Such encouragement proves that there is a huge sense in all that we do. We deeply appreciate that you have chosen us and we will go beyond and above to meet all your expectations! 🤍

February 14, 2017

Amazing service. Very helpful, very responsive. This app does a whole range of things that you might otherwise have to install lots of apps to do. Very very easy to use. Thank you!!
www.willowandevefashion.com

Willow Eve
Australia
4 months using the app
November 23, 2020

The team over at Growave are always helpful i have asked for many changes and they have always came through on some top quality work.

All Stock Shop
United Kingdom
4 months using the app
Growave replied November 24, 2020

Hi, All Stock Shop, thank you so much for taking the time to leave us this incredible review! ✨

We are so happy that you are enjoying Growave. It was our pleasure to work with you and to fulfill all the requests. Please don’t hesitate to reach out to us if there will be anything else we can help you with, we’ll be happy to assist you! 😊

Take care!

November 28, 2018

This app has been seamless so far. Works as expected. Visually good looking.

Best part - the support team is quick and helpful. Didn't have to do a thing.

Affordable too.

Designer Wallcoverings and Fabrics
United States
4 months using the app
Edited February 4, 2020

Awesome product, which is so easy to use and the support team are absolutely magnificent superstars! Would recommend this to anyone.

Motor Element
Malta
4 months using the app
November 30, 2021

Excelente aplicación y excelente soporte. Siempre están atentos a solucionar de manera rápida los inconvenientes que se van presentando. ¡Felicitaciones!

Shobot
Colombia
4 months using the app
Growave replied December 1, 2021

Hi Shobot team✌

Thank you for a very well-rounded and thorough review of our app and the Support Team. We appreciate your hard work in putting this review together and know it will be helpful and informative for our customers that use it.

Not only the Support Team, other teams as well are doing their best and working hard to offer the best app and its features in the best possible environment, so we are happy to see that reflected in your experience with us🤗

We’re excited to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to seeing you again!✨

December 5, 2017

Very good All in one app! And the customer service is topnotch! Support team willing to help out to install features at no extra cost

Heartrepublic
Australia
4 months using the app
February 2, 2022

we are very happy with the app and we are grateful for the support received, they are always very helpful and quick to respond.

SayPaper
Italy
4 months using the app
Growave replied February 2, 2022

Hey Cecilia and SayPaper Team,

Thanks for your valuable 5-star feedback! 😊💙

It means a lot to know that you appreciate our work. We really need your kind and warm words now.

Once again, thank you and wishing you a good week ahead 🌸🎈.

May 30, 2017

Good support. They got everything up and running fairly quickly.

Brian 8102
Ireland
4 months using the app