Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its diverse features such as a loyalty program, wishlist, and product reviews. They value its user-friendly interface, seamless integration with Shopify, and the ability to replace multiple apps. The reward feature is particularly appreciated for boosting repeat orders and conversion rates. The customer support team is praised for their quick responses and efficient problem-solving. The translation feature is seen as a game-changer for reaching a wider audience. Merchants consider the app a good value for money and startup-friendly.

June 29, 2017

Great App, very helpful customer service

Webring2u
Australia
3 months using the app
October 21, 2019

This app has been amazing find for me! It combines 3 key things that I need in my store: Reward System, VIP Tiers, and Wishlist. Plus I love the sticky reviews button on my homepage (especially in mobile) which immediately brings up site credibility. There were a few bugs during the migration process to their reviews app - but the support team is incredible! I think one of the best support teams I've seen on Shopify!! They've hand-held during this migration process and I'm very satisfied. Still migrating on the loyalty app - but I expect a smooth process to the finish. Great job guys!

Gochujar
South Korea
3 months using the app
July 25, 2022

I use this app to add a reward system for my clients! Super easy-going app, great features that can be adapted to your needs and incredibly helpful and hands-on team! Thanks so much, guys, you rock!

MYSUPERFOODPHARMACY
Netherlands
3 months using the app
Growave replied July 25, 2022

Dear MYSUPERFOODPHARMACY team,

We do appreciate you for sharing a review of your recent experience. 🤗

Growave team is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. 🥰

Furthermore, we are so pleased to hear you found the app to your liking.
Thank you again for your kind words! ✨

January 1, 2019

I installed this app mainly to provide a wishlist for my customers but it came with some useful extras. I love the fact that they can sign into my store using their existing social network information. Since I've installed this app, people have been signing up more frequently. Great for email marketing! I had a little display problem on mobile and Eldar had it fixed in no time. This is a fantastic app and customer service is excellent.

Gurlzone
Barbados
3 months using the app
September 6, 2014

Top notch app!
I've spent 20 minutes and set almost everything up. Looks and feels very professional. Excellent job Socialshopwave!

Band-Brand - Custom Band Merch - Buy & Sell Direct
Canada
3 months using the app
December 16, 2020

I use this app mainly for the reviews, and I'm not going to lie, it took a couple of months for me to get it up and running at full functionality. But the app's customer service reps and even the developers were willing to keep working on it until it worked flawlessly. Now that it does, it does everything I wanted Yotpo to do (namely, send every customer a review request email instead of just a small number each month) but for a fraction of the price of that app (if you have a good number of sales). It also allowed me to offer reviewers a small discount, which contributed to the vast increase in reviews I've gotten with this app. Growave is excellent value for the cost.

The Mala Market
United States
3 months using the app
Growave replied December 17, 2020

Hey The Mala Market team,

We would like to thank you for this wonderful review and your incredible input. 🤩

We are grinning from ear to ear ever since we heard the great things you have to say about Growave and the team.

It's so much pleasure to receive such an appreciation and assessment. It drives us to keep the consistency and to put maximum possible effort.

Please feel free to reach out if you need any further assistance. We will be glad to hear from you!🙌🏻

January 31, 2022

I have used this app for a while; I like the wishlist, reviews ... functions. The support team is really helpful. Thanks!

Sparetime
Canada
3 months using the app
Growave replied January 31, 2022

Hi Team of Sparetime🌞

You are awesome! Thank you so much for the wonderful feedback.
We're glad to have a customer like you, and we greatly appreciate you using our app. If there's anything else we can do to help, just let us know. We're for you anytime.💕

All the best,
Growave Team🤞

November 28, 2016

This is probably the most encompassing app I have ever seen! The guys who run this are great and are willing to help you get the most of the app. They have really great customer service. I highly recommend!

Jazzy Stone Jewelry
United States
3 months using the app
January 6, 2022

Very Good customer service! I am very happy with this app and i would recomend it. The service provied is super fast

Sneaker Palace
Germany
3 months using the app
Growave replied January 8, 2022

Dear Sneaker Palace Team✨

Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations. You don’t know how much your fantastic feedback means to us here at Growave. It makes our day to hear that we were able to provide you with 5-star service.🥰🥰

You’ve left a smile on the faces of our whole team with your kind words. We’re grateful that we have the opportunity to serve you. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our product and provide the best possible service to every customer who walks through our door🤗

Sincerely,
The whole team at Growave❤

February 19, 2019

Perfect App, perfect service! I am using SocialShopWave for my own shop. It's perfect! I had some issues with the App but Nurila helped me through all the problems. Thank you very much!!

Noira
United States
3 months using the app