Reviews (2,136)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.

Edited September 7, 2017

Delighted with this app, as it has a lot of functionality I was looking for. I don't usually write reviews, just way too busy for that unfortunately... But I just had to drop everything and write these guys a review because of the AMAZING customer service! I have NEVER had a customization done this fast before! I mentioned it was urgent, and in less than 10 minutes - it was DONE! And it looked and worked perfectly! Unbelievable - keep it up guys!

Gearstruck
Canada
4 months using the app
March 26, 2018

10/10 or even better 100/10!

If I had these guys around when I started the Shopify store 18 months ago, I would have been far less nervous about handling the technical stuff. The support is simply AWESOME!!
I asked for at least a dozen little changes and they were glad to help immediately. I felt they welcomed every question wholeheartedly and made it all happen exactly as I wanted it.
And the best part is that I did not have to wait in frustration because of time-differences!
Am still finetuning the details but go have a look at the fantastic things they have put on my website! I could never have done it on my own.
This SINGLE app purchase will take care of wishlist, sharing and recent event notifications ... maybe later I'll activate the other things as well like Reviews in case the business needs it...
HIGHLY HIGHLY RECOMMENDED! Especially if you are just starting out on Shopify!

JM
http://wovensouls.com

Wovensouls
Singapore
4 months using the app
October 31, 2018

I installed at free plan, it works fine. And the service is very good, they help me to install again after I change theme.

IFA Digital
Hong Kong SAR
3 months using the app
June 27, 2022

Great app for us at faceswag.com.au / FACEswag Custom. Support is excellent - responsive and thorough.

FACEswag
Australia
3 months using the app
Growave replied June 27, 2022

Hi FACEswag team, 💕

We are thrilled to have you as part of the Growave family! Thank you for sharing your kind words with us. It means the world to us and to our entire team!

It is our privilege to do business with you, and it would be our pleasure to continue serving you.✨

May 12, 2022

At first, I was not really impressed with the app when I started setting it up. Because it lacked customization options and I am not a developer. So I thought I will get in touch with the app support and see what they can help me with. To my surprise, they were willing to help me out to adjust the features so it is on-brand. Tina, from the app, was so professional, quick and kind. I am definitely keeping the app! And Customer Service exceeded my expectations. Very pleased!

AK Vibes
United Kingdom
3 months using the app
Growave replied May 17, 2022

Hey team at AK Vibes,

Please accept our sincere gratitude for such kind and warm words addressed to us 🥰.

We are very grateful to you! We'll be sure to pass your feedback on to Tina. And we promise to keep on providing you with the highest quality service.

Have a great week ❤!

July 30, 2015

I have used a long list of Shopify apps for a very long time on many different projects. I can honestly say that first of all this is one of the best and valuable apps out there, specifically in the social and marketing niche.

Second, but even more important, is the support. The company stands behind their app 100% and works tirelessly to resolve all issues in a extremely prompt manner. I know the shop I am working on at the moment has a very specific custom setup with metafields, etc... Needless to say the app (or any other app) do not work straight out of the box.

However, SocialShopWave guys worked around the clock to fix ALL of my obsessive requests - big thanks to the support team! App developers should take notice and learn for these guys.

Did I mention, that all of the support was free? Thanks again!

Everdrobe
United States
3 months using the app
May 30, 2023

Once in a while you recieve the customer sevice and help that all companies should strive for. Aidana and the team from Growave are exactly that. My theme required some tinckering with the positioning and look and feel of the icons on both of my shopify sites. They have been there 100% and completed all requests quickly and to my 100% satisfaction.

Shaving Time
United Kingdom
3 months using the app
Growave replied May 30, 2023

Hey, the team at Shaving Time! 💜

Thank you so much for taking the time to leave an excellent rating.🙏We will share this with our team to let them know to keep up the amazing work.
We really appreciate your business with us and doing our best to serve you for the long term.👌

Please let us know what we can do for you.

Aidana,
Growave Support team.

November 28, 2022

I used this app to help me add a wishlist to my store, but I could not have been more pleased with all the features available even for my basic plan. I am able to do a rewards system with my customers and they're able to earn points to get rewards; which essentially helps them spend more. I was even having a problem changing something and the customer support I received was great! I got help from both Nurila and Aiperi and they were so helpful and pleasant! Great app.

Carrington Beauty
United States
3 months using the app
Growave replied November 29, 2022

Hi the team at Carrington Beauty, 💕

Thank you for the detailed review of your experience with our app and the first touch was great with us, we highly appreciate it! It is our privilege to assist and serve our valuable customers. 🤗

Happy Growaving✨!

Edited November 6, 2018

Not used too much yet - but looks great and the support and service is really good - just about to get into it now - I will come back and let you know how it goes!

www.remixd.co.uk
United Kingdom
3 months using the app
August 28, 2017

Awesome app and even better customer service!

Clariluz
Canada
3 months using the app