Reviews (2,136)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.

July 27, 2019

love this app. It helps me a lot and they have the best support team! Definitely, I'd like to pay $50 per month for their service.

SugarAndVapor
Hong Kong SAR
3 months using the app
March 24, 2023

Once again, the team at Growave have absolutely NAILED their customer service. A huge shout out to Aidana and Alex for their reactivity and professionalism, 11/10 to you both. The best customer support that exists.

Collect Paris
France
3 months using the app
Growave replied March 27, 2023

Hi team of Collect Paris,

Our team is overjoyed to read your 5-star review 🥰✨! Your feedback is greatly appreciated.
Aidana and Alex pass their best wishes to you 🫂!

Please reach out at any time you need their assistance! The support team is always happy to take care of your queries!

Happy Growaving 🎉!

Edited September 17, 2021

Amazing and super fast customer care. I'm improving this app in a new website to reward my customer for each purchase. In addition, I added the IGC in the homepage, in order to create more engagement with our customers.

Mesauda Nail Pro
Italy
3 months using the app
Growave replied September 20, 2021

Greetings of the day team at Mesauda Nail Pro!

What a wonderful review. Thank you sooo much for it. We truly appreciate you and your kindest words and we are so touched by your highest praise, thank you so much for finding the time and leaving us this wonderful review. You guys make us feel humbled and grateful for trusting us with your growth 😍🙏🏻!

Wish you and your business many and many loyal admirers and promise to stay your most loyal supporters 💗!

December 17, 2016

We've been using for the trial period mainly being interested in social login, wish list, comments. The full app has a lot of features and we just tested some of them. All worked beautiful and the support was great. We needed some customisation and advices which we got in a very efficient way.
We are now working to see how the board wishlists are working. So we continue to count on their support.
I highly recommend this app with fast response getting new customers and keeping them in line with the shop news.

Libelula Vesela
Romania
3 months using the app
November 10, 2016

Great application. Eldar is very helpful. Very good customer service. The application has a lot of options and everything is working very well. Thank you!

Malizbijoux
Ireland
3 months using the app
November 21, 2019

Growave app is really amazing as it provide essential features that boost social proof and it have a great customer service should you ever need integration for some of their features. Recommended for all.

NUMBER HOMME
Singapore
3 months using the app
August 20, 2020

These guys are awesome! Firstly the integration is so seamless and it looks great and I needed some help to change a feature and they were so quick to help and resolved the issue! Would recommend !!!! :)

Posture Pillow
Australia
3 months using the app
Growave replied August 25, 2020

Thank you for such amazing feedback! 💖

Glad you enjoyed your experience with Growave. We always try to make integration processes smooth and quick; and most importantly make our products compatible with your store.

And thanks for recommending us! ✨

December 17, 2019

This app is phenomenal and does exactly what I need it to. Every feature of the app looks clean and professional on my website. The app itself is just a great way to engage your customers more with your store and products and overall brand.

On top of that, each of the apps are straightforward and easy to use which I like a lot. One of my favorite things about this app though is the customer service. I was in a very long and ongoing email thread with growave support regarding some minor problems I needed help me.

Not only were they quick to respond, but the support team listened to what I had to say and made sure they fixed the issue and made sure I was happy with it.

They're attentive and do a great job of taking care of their customers. The app works perfect, but it was the customer service that really made me appreciate the app more.

Thank you again for all the help!

K Way Flowers
United States
3 months using the app
Edited March 3, 2017

Definitely worth the investment! the look and feel of the store looks great using it. was the only app to provide the Wishlist look and feel I wanted.
the support is great, discovered that it has so much more features after I got the live support helping out.

I am actually coming back here to write more of how awesome these guys here! they are a great help! I couldn't be more pleased with the service or the app!

Thank you so much! highly highly recommend!

Luxcaftan
France
3 months using the app
March 15, 2019

The Support Team is VERY helpful and prompt in fixing issues and communicating through email. To cut down on my need for that help they need to add a little more user options to the settings.

All Dressed Up - Bridal Prom Tuxedo
United States
3 months using the app