Reviews (2,134)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive features including loyalty programs, referrals, rewards, reviews, and wishlist capabilities, which significantly boost user engagement and revenue. It is noted for its cost-effectiveness and ease of use, with functionalities like auto discounts and VIP tiers that simplify customization. Exceptional customer support is frequently highlighted, with staff ready to make custom code adjustments and provide efficient service. The app's integration with tools like Klaviyo and its multilingual support are also major advantages, enhancing its utility for a diverse range of online stores.

December 17, 2016

We've been using for the trial period mainly being interested in social login, wish list, comments. The full app has a lot of features and we just tested some of them. All worked beautiful and the support was great. We needed some customisation and advices which we got in a very efficient way.
We are now working to see how the board wishlists are working. So we continue to count on their support.
I highly recommend this app with fast response getting new customers and keeping them in line with the shop news.

Libelula Vesela
Romania
3 months using the app
November 10, 2016

Great application. Eldar is very helpful. Very good customer service. The application has a lot of options and everything is working very well. Thank you!

Malizbijoux
Ireland
3 months using the app
November 21, 2019

Growave app is really amazing as it provide essential features that boost social proof and it have a great customer service should you ever need integration for some of their features. Recommended for all.

NUMBER HOMME
Singapore
3 months using the app
August 20, 2020

These guys are awesome! Firstly the integration is so seamless and it looks great and I needed some help to change a feature and they were so quick to help and resolved the issue! Would recommend !!!! :)

Posture Pillow
Australia
3 months using the app
Growave replied August 25, 2020

Thank you for such amazing feedback! 💖

Glad you enjoyed your experience with Growave. We always try to make integration processes smooth and quick; and most importantly make our products compatible with your store.

And thanks for recommending us! ✨

December 17, 2019

This app is phenomenal and does exactly what I need it to. Every feature of the app looks clean and professional on my website. The app itself is just a great way to engage your customers more with your store and products and overall brand.

On top of that, each of the apps are straightforward and easy to use which I like a lot. One of my favorite things about this app though is the customer service. I was in a very long and ongoing email thread with growave support regarding some minor problems I needed help me.

Not only were they quick to respond, but the support team listened to what I had to say and made sure they fixed the issue and made sure I was happy with it.

They're attentive and do a great job of taking care of their customers. The app works perfect, but it was the customer service that really made me appreciate the app more.

Thank you again for all the help!

K Way Flowers
United States
3 months using the app
Edited March 3, 2017

Definitely worth the investment! the look and feel of the store looks great using it. was the only app to provide the Wishlist look and feel I wanted.
the support is great, discovered that it has so much more features after I got the live support helping out.

I am actually coming back here to write more of how awesome these guys here! they are a great help! I couldn't be more pleased with the service or the app!

Thank you so much! highly highly recommend!

Luxcaftan
France
3 months using the app
March 15, 2019

The Support Team is VERY helpful and prompt in fixing issues and communicating through email. To cut down on my need for that help they need to add a little more user options to the settings.

All Dressed Up - Bridal Prom Tuxedo
United States
3 months using the app
March 31, 2017

For us, one of the reasons to recommend this fantastic app is that it is under ACTIVE, PROMISING development. Almost every month you can see there's something new in this app, and the whole interface is gradually improving.

If you're considering using apps / plugins in your Shopify site, it is important to make sure you can get high-quality support from the developers. In our experience, we get the responses from Socialshopwave very quickly, and problems usually get fixed within days, even hours. Their customer service is really gorgeous, and can't be better.

Without their timely support, it's nearly impossible for us to make futher customizations. We really appreciate and think of it as a pleasure to see the developers keep making this feature-rich app more and more robust :)

Luguo Cafe
Taiwan
3 months using the app
May 23, 2023

I have been using Growave for my Shopify store, and I must say, their referral and product review features are absolutely exceptional! They provide a seamless experience for our store. I would like to take a moment to express my gratitude to their amazing team for their outstanding service.

The referral feature offered by Growave is a game-changer. It allows my customers to easily refer their friends and family to my store, incentivizing both parties with rewards. The setup process was straightforward, and the customization options were extensive. I appreciate how Growave provides the flexibility to tailor the referral program to match my brand's unique needs.

Additionally, the product review feature has been instrumental in building trust and credibility among my customers. Growave's review system is intuitive and user-friendly, encouraging shoppers to leave feedback and share their experiences and photos with my products with my shopify theme. The ability to display reviews prominently on product pages has significantly influenced purchasing decisions and boosted conversion rates. I am thrilled with the positive impact it has had on my store's reputation.

However, what truly sets Growave apart is their amazing team. The level of customer support they offer is unparalleled. Whenever I had a question or needed assistance, their team was always there to help, promptly and efficiently. Their dedication to ensuring customer satisfaction is evident in their quick responses and willingness to go above and beyond. It's a pleasure working with such a knowledgeable and caring team.

In conclusion, Growave's awesome. I am immensely grateful for the outstanding service provided by Growave's team. Their responsiveness, expertise, and commitment to excellence have exceeded my expectations. I wholeheartedly recommend Growave to any Shopify merchant looking to enhance their referral program and leverage the power of customer reviews.

Peppy Buddies
Canada
3 months using the app
Growave replied May 23, 2023

Dear Peppy Buddies team,

Thank you for your detailed review of your experience with Growave!
It means a lot to us that you took the time to share your thoughts with the rest of our community and us.🤩

Your review means a lot to us and lets us know we’re on the right track!🥰

It absolutely makes our day to hear that you had such a good experience with us, and really appreciate your loyalty and continued trust in Growave.

We are always inspired by people that treat their work with attentiveness and care.
So it's a blast to provide thoughtful clients like you with the most useful features and the most effective support, be assured that the pleasure is ours!🤗

Feedbacks like yours are a huge help for us and the greatest motivation to keep doing what we do every day, all our teams here at Growave doing their best to make our app even better and provide the services in a timely manner and make our customers' journey with us perfect and joyful!

We truly wish nothing but prosperity and warm welcomes for your business!
From our side, we'll try our best to keep assisting you along this beautiful journey.💙

April 19, 2021

This app is absolutely amazing!! :) The team is so responsive, very patient, and super helpful! Every time we had questions or needed to make adjustments to the app, the team always helped us with those changes within 24 hours of sending in a request. They helped us personalize each feature exactly as we liked it, so we're very grateful! We love every feature this app offers and this has definitely helped to elevate our website! The price is extremely affordable as well. Definitely recommend this app to every small business! :)

Dare To Be Chic
United States
3 months using the app
Growave replied April 21, 2021

Hi Dare To Be Chic team,

How dare you be so lovely?!😍😍

Your words just made our day. We can't thank you enough for your words, and more importantly, for being such a kind-hearted and understanding client. We'll always treasure the opportunity to work with you. 💜

We're over the moon that you find our app helpful. We will try our best and keep being here for you. Just like you said, you help us elevate our game every day!

Here's to many years of fruitful collaboration!​🍑