Reviews (2,151)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effectiveness and array of features including loyalty programs, wishlists, and restock alerts. It integrates well with email platforms like Klaviyo, enhancing customer engagement and simplifying management. The 24/7 customer support is highlighted for its responsiveness and helpfulness in customization and issue resolution, making it essential for improving customer experience and supporting business operations.

Edited December 5, 2023

good support

Herzschmuck Schweiz
Switzerland
4 months using the app
Growave replied November 22, 2023

Dear team at Herzschmuck Schweiz,

Thank you for sharing your 5-star review! We're grateful for your feedback and thrilled that you've chosen us. Your decision holds great significance, and we're dedicated to ensuring your online shop's seamless operation. Moving forward, we are focused on continually enhancing your experience with us. Our support team is always at your service, ready to assist whenever needed. 🥰

Begaiym, Reputation Manager

November 30, 2021

Excelente aplicación y excelente soporte. Siempre están atentos a solucionar de manera rápida los inconvenientes que se van presentando. ¡Felicitaciones!

Shobot
Colombia
4 months using the app
Growave replied December 1, 2021

Hi Shobot team✌

Thank you for a very well-rounded and thorough review of our app and the Support Team. We appreciate your hard work in putting this review together and know it will be helpful and informative for our customers that use it.

Not only the Support Team, other teams as well are doing their best and working hard to offer the best app and its features in the best possible environment, so we are happy to see that reflected in your experience with us🤗

We’re excited to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to seeing you again!✨

December 5, 2017

Very good All in one app! And the customer service is topnotch! Support team willing to help out to install features at no extra cost

Heartrepublic
Australia
4 months using the app
February 2, 2022

we are very happy with the app and we are grateful for the support received, they are always very helpful and quick to respond.

SayPaper
Italy
4 months using the app
Growave replied February 2, 2022

Hey Cecilia and SayPaper Team,

Thanks for your valuable 5-star feedback! 😊💙

It means a lot to know that you appreciate our work. We really need your kind and warm words now.

Once again, thank you and wishing you a good week ahead 🌸🎈.

May 30, 2017

Good support. They got everything up and running fairly quickly.

Brian 8102
Ireland
4 months using the app
May 22, 2020

Fantastic support! Seriously the best app I've ever tried for my site. Got prompt responses for all my inquires and they really worked to help me achieve the look and feel I wanted for my store. Amazing app and incredible service!

Rob & Mara
Philippines
4 months using the app
January 22, 2019

Best customer service of any app on shopify. They basically have developers on staff that can do whatever you want and get it done quick.

Fan of It
United States
4 months using the app
January 24, 2019

These guys are amazing. Their customer service is remarkable. They arep prompt with helping to do anything you want and they help your store look amazing. They are very worth it! You need them! Trust me...

Maribel Women's Boutique
Canada
4 months using the app
Edited July 27, 2019

I gave myself a promise not to ever post any reviews because of the lack of integrity I had experienced with previous app developers. But GROWAVE is one OF THE BEST APPS I will Never regret using on my site. Customer Service is Amazing .very helpful and friendly and serves you more than expected. this app is totally worth it, the layout, the multi-tasks you can perform all in one app. I am Blown Away. and Special Thanks to the amazing Tattu, I truly appreciate everything you have done and your amazing support, I love the appearance of the wishlist, the beautiful heart automation on my site, the reviews widget, the rewards option ( very well done you don't have to do anything), the social login You Name It. Thank you so much for this Amazing app. I highly recommend to everyone.STOP WASTing your money on boring apps and go for Growave.

Neat Shop
United Kingdom
4 months using the app
June 4, 2017

I can write a book about this but this is the best APP on Shopify, period!! Add to that, the customer service is just on another whole new level. I am using it for my online store www.thokoplace.com and I see the difference already in such a short time frame. I recommend every merchant to get this for her/his online store! S/O to AIZA, you are an Angel and I appreciate your support dearly.

Yours,
Nelson

Thoko Place
United States
4 months using the app