Reviews (2,136)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.

November 21, 2018

I am using the app and it's amazing. One big advantage this app has is their awesome support. They installed the app for me and did many modifications so that it's perfect for my store. I definitely recommend them!

Bolgent
Bulgaria
3 months using the app
Edited March 21, 2018

I have never in my life discovered such an amazing development team who is as responsive and helpful as SocialShopWave! The support team here is phenomenal! You get relatively fast inquiry responses, and everyone goes out if their way to fully understand your needs / requests. Then they'll magically go in and update, fix or tweak whatever elements within your shop needed to fix things. I've received ongoing support from member Kalys. What a coding genius! When I started seeing little errors within the code in the display of a few elements, they were all fixed within 24 hours or less. And they really took all my thoughts into consideration. It was thoughtful support and extremely intuitive. I'm still in process of tweaking my store for full launch, but wanted to let everyone know this is the most exceptional company I have ever dealt with! Don't hesitate, add it now! This company, with all its rich, comprehensive features, is worth the cost tenfold!

Owner of http://www.mafiwear.com

Hipster Pretty
United States
3 months using the app
March 6, 2019

This app meet all my needs! So many functions and the customer service is super professional and fast! Highly recommend!

Ponyfly
Hong Kong SAR
3 months using the app
November 22, 2021

This app is really a saver and the solution for any membership needs. This app helps with the ability to connect customers to us and bring about a increase in the awareness of our cafe. A sure consideration in any membership search.

The Caffeine Experience
Singapore
3 months using the app
Growave replied November 24, 2021

Happy Wednesday to The Caffeine Experience Team ✌,

First of all, I would like to thank you for such kind words and for your amazing feedback. It is very pleasant for our entire team to know that we are working and supporting you for a reason! ✨😍

Thank you very much for highlighting several important points and we are very glad that we are helping your business to develop. This is our main goal 🥳. You are happy - we are happy! 💙

We will try our best to continue to provide you with excellent service. See you soon 😍

March 15, 2019

Nice app. Customer support is also good and super quick.
I think this is best in category, available for free.

AVOZZI
India
3 months using the app
July 24, 2020

I absolutely love love love this app. Even on the free plan, this app knocks the ball right out of the park! We love the reviews section, adore the wishlist functionality and greatly appreciate the easy sign in options. You guys deserve the ratings you have achieved. Thank you!

The Nairoboho
Kenya
3 months using the app
Growave replied July 27, 2020

Wow! Thank you very much for sharing your feedback! We are really excited to see our best-performing apps in your store! 🥳

We try our best to ensure a beautiful, smooth integration as well as provide the most efficient customer service regardless of the plan. We're happiest when you find Growave useful!

By the way, just a kindly reminder that we are always ready to provide you with an extended trial in case you'd like to try Growave in an advanced version.

P.S. We love you too! 🤗

January 22, 2015

Amazing, Love the app and the customer support is beyond amazing. they get back to you in no item, and do whatever they can to help you. i highly recommend that you add this app to your store... Big Shout-out to Anton, He did everything I asked PERFECT....

Best Deal USA
United States
3 months using the app
June 29, 2020

Amazing service and team, they really helped me a lot. Recommend to all the beginners but not only. Many thanks Growave

EASE TECHNOLOGY
United Kingdom
3 months using the app
Growave replied July 23, 2020

You are mooost welcome! And thank you for your kindest words! Happy to know that you found Growave useful! ❤

The main specific feature of Growave is that it is suitable for businesses of any level, from "baby-businesses" to e-commerce sharks.

As we know, every level of business has its own challenges, and one of our main goals is to ensure that representatives of all levels can find something that can not only solve issues, but also something special that really works, brings value, and supports our merchants at every stage of their journey. :)

November 25, 2020

So far I have a great experience with all the Growave team. The app was a little bit tricky to install myself as I am not comfortable with HTML, however, after a quick please help me email they sorted it all out for me. Now to start learning all the features :)

Universal Image
Australia
3 months using the app
Growave replied November 25, 2020

Thank you so much for writing us this lovely review, Universal Image! 🤩 We are happy that so far you’ve had a great experience with Growave.

It’s not a secret that for some users the app might seem a bit tricky or difficult to install at first. But no worries, because we are always there to help you to sort everything out. 😊

Gladly now everything is set up and fits your store beautifully! Please don’t forget to create a gallery for your Instagram posts, so we could embed it on your website.

If you’ll need any further assistance, just drop us a line. And once again, thanks for the review! 💖

August 2, 2018

Warning: This is an honest review!

I've installed the app late at night, woke up and found out the integration team have installed all the required add-ons and modified whatever needed! now that's fast! asked for a special request early in the morning and BOOM it was there! now, that's reliable!

Although my store is relatively new, all of the visitors immediately felt the difference and liked the new features (especially the wishlist and social login features)! it made them feel as if the store is operated by a large corp, although in reality its just me armed with pretty good apps and that one is defiantly one of them.

I always expect hiccups from any app I've installed (whatever it was), and I might face one with this one also, but I'm not worried since I've experienced first-hand a fast and a reliable support from them. I haven't tried all of the features yet, but everything I've seen so far is stunning and compared to other similar apps, I think I got the better deal.

Thumbs Up! keep up the good work!

Retroshop Sa
Saudi Arabia
3 months using the app