Reviews (2,123)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support and comprehensive features, including loyalty programs, wishlists, and reviews. They appreciate the quick and helpful support team, responsive to customization and technical issues, often within an hour. The user-friendly interface and seamless integration with tools like Klaviyo are also noted, alongside positive impacts on customer engagement, retention, and revenue. Continuous improvements and global support across different time zones and languages further enhance its appeal for e-commerce operations.

March 6, 2019

This app meet all my needs! So many functions and the customer service is super professional and fast! Highly recommend!

Ponyfly
Hong Kong SAR
3 months using the app
November 22, 2021

This app is really a saver and the solution for any membership needs. This app helps with the ability to connect customers to us and bring about a increase in the awareness of our cafe. A sure consideration in any membership search.

The Caffeine Experience
Singapore
3 months using the app
Growave replied November 24, 2021

Happy Wednesday to The Caffeine Experience Team ✌,

First of all, I would like to thank you for such kind words and for your amazing feedback. It is very pleasant for our entire team to know that we are working and supporting you for a reason! ✨😍

Thank you very much for highlighting several important points and we are very glad that we are helping your business to develop. This is our main goal 🥳. You are happy - we are happy! 💙

We will try our best to continue to provide you with excellent service. See you soon 😍

March 15, 2019

Nice app. Customer support is also good and super quick.
I think this is best in category, available for free.

AVOZZI
India
3 months using the app
July 24, 2020

I absolutely love love love this app. Even on the free plan, this app knocks the ball right out of the park! We love the reviews section, adore the wishlist functionality and greatly appreciate the easy sign in options. You guys deserve the ratings you have achieved. Thank you!

The Nairoboho
Kenya
3 months using the app
Growave replied July 27, 2020

Wow! Thank you very much for sharing your feedback! We are really excited to see our best-performing apps in your store! 🥳

We try our best to ensure a beautiful, smooth integration as well as provide the most efficient customer service regardless of the plan. We're happiest when you find Growave useful!

By the way, just a kindly reminder that we are always ready to provide you with an extended trial in case you'd like to try Growave in an advanced version.

P.S. We love you too! 🤗

June 29, 2020

Amazing service and team, they really helped me a lot. Recommend to all the beginners but not only. Many thanks Growave

EASE TECHNOLOGY
United Kingdom
3 months using the app
Growave replied July 23, 2020

You are mooost welcome! And thank you for your kindest words! Happy to know that you found Growave useful! ❤

The main specific feature of Growave is that it is suitable for businesses of any level, from "baby-businesses" to e-commerce sharks.

As we know, every level of business has its own challenges, and one of our main goals is to ensure that representatives of all levels can find something that can not only solve issues, but also something special that really works, brings value, and supports our merchants at every stage of their journey. :)

November 25, 2020

So far I have a great experience with all the Growave team. The app was a little bit tricky to install myself as I am not comfortable with HTML, however, after a quick please help me email they sorted it all out for me. Now to start learning all the features :)

Universal Image
Australia
3 months using the app
Growave replied November 25, 2020

Thank you so much for writing us this lovely review, Universal Image! 🤩 We are happy that so far you’ve had a great experience with Growave.

It’s not a secret that for some users the app might seem a bit tricky or difficult to install at first. But no worries, because we are always there to help you to sort everything out. 😊

Gladly now everything is set up and fits your store beautifully! Please don’t forget to create a gallery for your Instagram posts, so we could embed it on your website.

If you’ll need any further assistance, just drop us a line. And once again, thanks for the review! 💖

August 2, 2018

Warning: This is an honest review!

I've installed the app late at night, woke up and found out the integration team have installed all the required add-ons and modified whatever needed! now that's fast! asked for a special request early in the morning and BOOM it was there! now, that's reliable!

Although my store is relatively new, all of the visitors immediately felt the difference and liked the new features (especially the wishlist and social login features)! it made them feel as if the store is operated by a large corp, although in reality its just me armed with pretty good apps and that one is defiantly one of them.

I always expect hiccups from any app I've installed (whatever it was), and I might face one with this one also, but I'm not worried since I've experienced first-hand a fast and a reliable support from them. I haven't tried all of the features yet, but everything I've seen so far is stunning and compared to other similar apps, I think I got the better deal.

Thumbs Up! keep up the good work!

Retroshop Sa
Saudi Arabia
3 months using the app
April 9, 2021

Excellent Application I recommend it 100%, but even more so the customer service is wonderful, they helped me at all times, they do not rest until you solve your problem. I want to thank Tattu Kachieva the best

GDS STYLE
Spain
3 months using the app
Growave replied April 10, 2021

We can never thank you enough team at
GDS STYLE. But this is a start😊.

Thanks a million for taking your time for leaving the review. We are on seventh heaven knowing that we have managed to take good care of you😇. We always go the extra mile to grant excellent service and it is so inspiring to hear that our efforts resonated with you.

We are always happy to serve you better, just drop us a line in case you will need any assistance❤️.

February 3, 2021

If you want to increase your repeat purchases and really have loyal customers this is an amazing app. Before implementing Growave I explored a lot of options in the market, 1.5 months of research and implementation on sandbox environments, and can't be happier to have Growave now. Their support team is insanely good, they help us with several requests and customization even using a different currency than USD. We've had a 134% of Growth in the past week of users using the discounts and benefits, the additional features such as reviews, wishlists, and Instagram shop are also now integrated on my website, and users are loving it and using these as crazy. Don't think for a second, this is the best app in the market by far, save a lot of time and just install it, you won't be disappointed.

Lovela
Colombia
3 months using the app
Growave replied February 4, 2021

Greetings of the Day team at Lovela,

Please accept our immense gratitude for investing your time and leaving such a wonderful review. We are touched beyond words and feeling so proud to have you as our beloved customer. Special thanks for giving so insightful and detailed feedback. Every feedback is extremely important to us and helps us to improve our service along with the Growave app. 🍀⭐

We are impressed with your ability to examine the market and giving a constructive assessment. We are so lucky to have a chance to meet you on this journey and we hope together we will achieve remarkable results

We sincerely appreciate the trust and confidence you have in us. Let me reassure you again of our commitment to serving you with courtesy and respect for many years to come.❤️🦄

April 24, 2020

The app is very good and the attention of the advisers too
highly recommended
Excellent i like it too

Creaciones Marypao
Mexico
3 months using the app