Reviews (2,151)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effectiveness and array of features including loyalty programs, wishlists, and restock alerts. It integrates well with email platforms like Klaviyo, enhancing customer engagement and simplifying management. The 24/7 customer support is highlighted for its responsiveness and helpfulness in customization and issue resolution, making it essential for improving customer experience and supporting business operations.

December 21, 2018

Great Customer Service
The support team has helped me installed wishlists and many other features.
100% recommended

BETAFPV Hobby
China
3 months using the app
February 21, 2021

Using their loyalty, reviews and wishlist the most. Customer service is excellent. Timely, responsive, and always helpful. Plenty of features to customize your customer experience and help your shop grow.

Squirrel City Jewelers
United States
3 months using the app
Growave replied February 22, 2021

We express our deepest and sincerest gratitude to you for leaving so wonderful review team at Squirrel City Jewelers, 💞

We are delirious with happiness to know that our team is contributing to your shop's growth. Thank you so much for giving us a chance to serve you on your needs, it is an honor to be a part of your success.🥳 We will try to keep the excellent service consistent and effective.

We feel like thanking you endlessly. Thank you so much. 🙏🏻😁

January 24, 2019

The team support is exceptionnaly responsive:) I'm glad that they exist !
Everything is working well,very nice app

Arty Stick
France
3 months using the app
December 20, 2014

Support response time and quality is amazing. Of all the social marketing and login apps we reciewed, this is the best. Most highly recommended!

Raw Dog Hawaiʻi
United States
3 months using the app
November 21, 2018

I am using the app and it's amazing. One big advantage this app has is their awesome support. They installed the app for me and did many modifications so that it's perfect for my store. I definitely recommend them!

Bolgent
Bulgaria
3 months using the app
Edited March 21, 2018

I have never in my life discovered such an amazing development team who is as responsive and helpful as SocialShopWave! The support team here is phenomenal! You get relatively fast inquiry responses, and everyone goes out if their way to fully understand your needs / requests. Then they'll magically go in and update, fix or tweak whatever elements within your shop needed to fix things. I've received ongoing support from member Kalys. What a coding genius! When I started seeing little errors within the code in the display of a few elements, they were all fixed within 24 hours or less. And they really took all my thoughts into consideration. It was thoughtful support and extremely intuitive. I'm still in process of tweaking my store for full launch, but wanted to let everyone know this is the most exceptional company I have ever dealt with! Don't hesitate, add it now! This company, with all its rich, comprehensive features, is worth the cost tenfold!

Owner of http://www.mafiwear.com

Hipster Pretty
United States
3 months using the app
March 6, 2019

This app meet all my needs! So many functions and the customer service is super professional and fast! Highly recommend!

Ponyfly
Hong Kong SAR
3 months using the app
November 22, 2021

This app is really a saver and the solution for any membership needs. This app helps with the ability to connect customers to us and bring about a increase in the awareness of our cafe. A sure consideration in any membership search.

The Caffeine Experience
Singapore
3 months using the app
Growave replied November 24, 2021

Happy Wednesday to The Caffeine Experience Team ✌,

First of all, I would like to thank you for such kind words and for your amazing feedback. It is very pleasant for our entire team to know that we are working and supporting you for a reason! ✨😍

Thank you very much for highlighting several important points and we are very glad that we are helping your business to develop. This is our main goal 🥳. You are happy - we are happy! 💙

We will try our best to continue to provide you with excellent service. See you soon 😍

March 15, 2019

Nice app. Customer support is also good and super quick.
I think this is best in category, available for free.

AVOZZI
India
3 months using the app
July 24, 2020

I absolutely love love love this app. Even on the free plan, this app knocks the ball right out of the park! We love the reviews section, adore the wishlist functionality and greatly appreciate the easy sign in options. You guys deserve the ratings you have achieved. Thank you!

The Nairoboho
Kenya
3 months using the app
Growave replied July 27, 2020

Wow! Thank you very much for sharing your feedback! We are really excited to see our best-performing apps in your store! 🥳

We try our best to ensure a beautiful, smooth integration as well as provide the most efficient customer service regardless of the plan. We're happiest when you find Growave useful!

By the way, just a kindly reminder that we are always ready to provide you with an extended trial in case you'd like to try Growave in an advanced version.

P.S. We love you too! 🤗