Reviews (2,151)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effectiveness and array of features including loyalty programs, wishlists, and restock alerts. It integrates well with email platforms like Klaviyo, enhancing customer engagement and simplifying management. The 24/7 customer support is highlighted for its responsiveness and helpfulness in customization and issue resolution, making it essential for improving customer experience and supporting business operations.

July 4, 2023

Always keep attention to clients, great service!
If you're migrating reviews from another platform, do let Growave do your migration!

AYA Perfumes
Brazil
3 months using the app
Growave replied July 4, 2023

Hi team of AYA Perfumes,

Your kind and heart-melting words made our day 🥰✨!
Taking quality care of our valuable customers is our highest priority.

Please let us know whenever you need our help 🙌🏻. We are here for you!

Aidana,
Growave Support team.

January 1, 2019

I installed this app mainly to provide a wishlist for my customers but it came with some useful extras. I love the fact that they can sign into my store using their existing social network information. Since I've installed this app, people have been signing up more frequently. Great for email marketing! I had a little display problem on mobile and Eldar had it fixed in no time. This is a fantastic app and customer service is excellent.

Gurlzone
Barbados
3 months using the app
May 21, 2018

Wow. Just WOW! This is the best company I’ve worked with in a long time. I have almost 30 years of customer service and web provider experience, so it takes a lot to get a ”WOW” out of me! I wouldn’t hesitate to recommend SocialShopWave to anyone looking to increase their Social Presence. Fantastic, proactive service without being pushy at all. Tons of free app support and very reasonable prices. Any service you buy from these guys is money well spent!

Stuffnnonsense
United States
3 months using the app
September 6, 2014

Top notch app!
I've spent 20 minutes and set almost everything up. Looks and feels very professional. Excellent job Socialshopwave!

Band-Brand - Custom Band Merch - Buy & Sell Direct
Canada
3 months using the app
June 18, 2016

I absolutely LOVE this app! I really don't write reviews as often as I should but not only is the app fantastically designed and extremely useful, but the customer service is exceptional. Eldar + team bend go out of their way to help you learn the app and have done customizations for me on multiple occasions.

I downloaded the app just to test it out, not planning to keep it, as it was on the expensive side, but it is so well designed and the customer service is SO GREAT that now I don't think I can live without it!!

Shop Rebeltail
United States
3 months using the app
December 16, 2020

I use this app mainly for the reviews, and I'm not going to lie, it took a couple of months for me to get it up and running at full functionality. But the app's customer service reps and even the developers were willing to keep working on it until it worked flawlessly. Now that it does, it does everything I wanted Yotpo to do (namely, send every customer a review request email instead of just a small number each month) but for a fraction of the price of that app (if you have a good number of sales). It also allowed me to offer reviewers a small discount, which contributed to the vast increase in reviews I've gotten with this app. Growave is excellent value for the cost.

The Mala Market
United States
3 months using the app
Growave replied December 17, 2020

Hey The Mala Market team,

We would like to thank you for this wonderful review and your incredible input. 🤩

We are grinning from ear to ear ever since we heard the great things you have to say about Growave and the team.

It's so much pleasure to receive such an appreciation and assessment. It drives us to keep the consistency and to put maximum possible effort.

Please feel free to reach out if you need any further assistance. We will be glad to hear from you!🙌🏻

Edited April 15, 2020

Very nice app and best support team !
I had a problem after installing, but they solved it very quick.
They have a Customer success manager (Tattu), who will give her best to help you. She really is The Best!

Thank you guys!
You are very professional!

Executive
Romania
3 months using the app
January 31, 2022

I have used this app for a while; I like the wishlist, reviews ... functions. The support team is really helpful. Thanks!

Sparetime
Canada
3 months using the app
Growave replied January 31, 2022

Hi Team of Sparetime🌞

You are awesome! Thank you so much for the wonderful feedback.
We're glad to have a customer like you, and we greatly appreciate you using our app. If there's anything else we can do to help, just let us know. We're for you anytime.💕

All the best,
Growave Team🤞

December 4, 2015

I am a totally new user to shopify and all apps and so I needed some help, actually a lot of help. I just an email asking for help and they told me exactly what to do but then actually did it for me! That was awesome. The customer support is great and it is super easy to use. Thanks.

Peaceglue
United States
3 months using the app
Edited October 29, 2020

Silence and get 5 stars review. Powerful app and very easy to use, superb customer support with quick response and resolution time!

DrinkSeeks
Thailand
3 months using the app
Growave replied October 29, 2020

Hi DrinkSeeks! We really appreciate the time you took to write this lovely 5-star review. 😍

It’s so pleasing to hear that you find Growave powerful & easy to use. And to know that our customer support left you satisfied - is one of the best compliments for us! ✨

We are a comparably small and young company and every bit of feedback like this does so much help us out!

Thanks for your kindness. 🌺