Reviews (2,150)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effectiveness and array of features including loyalty programs, wishlists, and restock alerts. It integrates well with email platforms like Klaviyo, enhancing customer engagement and simplifying management. The 24/7 customer support is highlighted for its responsiveness and helpfulness in customization and issue resolution, making it essential for improving customer experience and supporting business operations.

October 14, 2015

This is a great app with great support.

Can highly recommend it!

Autopearl
United Kingdom
3 months using the app
June 18, 2020

They have the best customer service ever! Tattu was very patient with me. I highly recommend this app. Please try them, you wont be sorry. Thanks Growave!

Fergiz
United States
3 months using the app
January 10, 2019

Superfast service, I didn't really have to do a thing! Very professional and modern feel, looking forward to unlocking all the features and creating more sales!

Pro Salon Solutions Australia
Australia
3 months using the app
April 5, 2016

Loving Social Shop Wave so far! The variety of features offered in this app are great and the customer service is fantastic, but I do think it is a little pricey since the pricing is based on visits per month (and it doesn't seem to be unique visits, so this can add up quite quickly).

Some of the features that come with the app could use some work, but it is definitely very obvious that the team at Social Shop Wave takes customer feedback into consideration, so the features are always improving.

I like the idea of one app that does it all, so I'm definitely willing to stick with Social Shop Wave to see how things turn out.

Mishibox
United States
About 6 years using the app
August 16, 2023

We are absolutely thrilled with the Growave app for our store. It has a user-friendly interface that made customization effortless, and the integration with our Expanse theme was impressive. The team's support was exceptional, helping us seamlessly integrate the wishlist icon into our header. Plus, the translation feature is a game-changer for our audience. We're excited to dive into the loyalty program next! Without a doubt, Growave: Loyalty & Wishlist is one of the best apps out there. Highly recommended!

The Decorators
Romania
3 months using the app
Growave replied August 18, 2023

Hey, The Decorators Team,

We are absolutely thrilled to see your positive feedback on our app and your 5-star review. Thank you so much for your time and for sharing your review with other people. We would like to assure you that we will keep providing the best service and we are excited about our collaboration! 🤩

Please do not hesitate to reach out to us at any time. 🙏🏻

Happy Growaving! ✨

Aidana,
Growave Support Team.

August 14, 2017

Customers so far adore all the new features this app adds and support is friendly, helpful, and very prompt with setting things up for you

Cravetherave
United States
3 months using the app
December 6, 2016

Great app very advanced and easy to use. Good customer service and support.

Bclub
Hong Kong SAR
3 months using the app
June 17, 2022

Alex responded immediately to our questions. Even when issues arose that could not be resolved immediately, he took the time to research and answer them thoroughly. We appreciate this app and Alex very much.

Green Spa Hawaii
United States
3 months using the app
Growave replied June 24, 2022

Hi Green Spa Hawaii team,

Thank you so much, we do appreciate your wonderful review!

We are so grateful for merchants like you! Please remember that we are always here and happy to help you in any way we can.

Once again, thank you for the positive feedback! 🤗

Happy Growaving! ✨

August 20, 2020

the best service i had on an apps , thank you very much Tattu Kachieva to help me with my mobile menu bug :)

SexyMenUnderwear.com
Canada
3 months using the app
Growave replied August 25, 2020

Thanks for an incredible review!

Glad that you are happy with the customer service. We will make sure to pass your praise to Tattu! 😊

June 24, 2020

It is one of the most amazing apps I have ever used! Growave's team is so supportive and has installed all the features in record time, even personalized according to my theme's design! The features are super advanced, the wishlist, reviews, social login, etc works perfectly, very convenient, well designed, and user friendly. I really enjoy having these features on my website and would recommend it without hesitation!

sulusun
United Kingdom
3 months using the app