Reviews (2,136)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.

November 29, 2021

10 out of 5 stars :-) because of two key elements
1. Gorwave as a Product: Comprehensive and integrated product that actually works, We are using Rewards, Wishlist and Reviews. Super easy to understand and configure based on our business needs. 2. Exceptional Support & Service: "We really feel that Growave is not just an app provider but part of our own team", huge shout out to Tina as she not only listens to our requirements but works with us in a very structured way to deliver those. Super helpful and easy to communicate team! After working with you guys, I know if ever something goes wrong I have a dedicated and supportive team with me :-). Thank a lot

AngelEze
Australia
About 2 months using the app
Growave replied November 30, 2021

Hi, AngelEze 💗!

Thank you for your valuable feedback. We truly appreciate every word on our team and app 😍😍!

Your feelings and thoughts mean a lot to the whole Growave team. We always strive to improve our service.

We really appreciate the time you took to share your honest feedback with us. We always try to exceed our customers’ expectations and are ready to go the extra mile to help them to get what they want. Your successful experience with the Growave app is our main priority.✨

And again, I would like to thank you for your desire to help us to become better.
Thanks, and enjoy the Growave experience 💝.

Edited June 11, 2022

In love with this app! It's really complete, above and beyond my expectation. The customer service and Tina are just great, they're always available and fix the problem really quickly!

Kaio-Dia
France
About 2 months using the app
Growave replied June 11, 2022

Hi team of Kaio-Dia,

Thank you for 5-stars review 🤩! It made our day ✨!

Meeting our customers' expectations is our main goal! You may always reach out with your questions or queries, and be sure, we'll do our best to help you!
Tina conveyed her gratitude as well 🙌.

Happy Growaving!

October 7, 2021

Me encanta porque estábamos buscando una app que resumiese varias funcionalidades de valoración y fidelidad y esta lo consigue. El servicio técnico es estupendo, realmente intentan solucionar los problemas

theCosmethics
Spain
About 2 months using the app
Growave replied October 9, 2021

You have our most sincere appreciation and deepest gratitude for your valued time and thoughts team at theCosmethics 💄!

Please know that it has been an Immense pleasure serving you all through this time and we will try to always handle your work with top care and priority. Using this opportunity I must note that our widgets suit your shop, looking so personalized and special 😇.

Gracias por su crítica 💗!

July 11, 2023

I would definitely recommend this app because it is literally so easy to set up and install.
This is my first time building a Shopify store and I am not very good with computers but the support team always help me with every question and request I have.

I am based in Japan though I do not feel like there is a time difference.
They respond so fast as well!

I do not even remember how many times I asked for their help and they have helped me every time.

Thank you for you service and support, Growave team!

La douceur
Japan
About 2 months using the app
Growave replied July 12, 2023

Hiya, La douceur Team!✨

From the bottom of our hearts, thank you for leaving such a fantastic review. 💜
It's nothing but a pleasure to assist a customer like you and provide you with the best service. It's you who makes us powerful, so consider us fans! We do appreciate that you are our customers, and moreover, the loyal ones. 😘

I hope you will keep gifting the world comfort and from our side, we promise to help you with that! Take care. 🙌

Nurila,
Growave Support Team!

June 16, 2021

This app is great in so many ways. They're customer service team goes above and beyond to ensure that they resolve any issue you are having. I highly recommend this app for rewards program on your site.

LINK'D THE LABEL
United States
About 2 months using the app
Growave replied June 17, 2021

Good day LINK'D THE LABEL team 🤗.

We are sending you warm gratitude for your time and for sharing your precious thoughts. We are pleased for preferring us and your faith in us. Our main mission is devoted assistance with respect and fulfillment and to provide a high-quality product for an accessible price to everyone.

Cheers 🎊.

September 13, 2018

Great customer service! We've gotten help whenever needed through chat and find the features very good!

Stoorla
Finland
About 2 months using the app
September 5, 2017

Great App and excellent Support.. Loving this app.. :)

Idogonline
United States
About 2 months using the app
May 23, 2023

Growave is startup-friendly in terms of features, pricing, and support.
After installing Growave I knew that I was missing a lot. They provide so much for a reasonable price and the support is top-notch, just make sure to communicate with them and they'll get on it immediately which for me is the best feature.

GoodyTees.com
Morocco
About 2 months using the app
Growave replied May 24, 2023

Hi, the team at GoodyTees.com,

We are so thankful that you found the time and left us this amazing review. 💚 💛
And words can't describe how thrilled we are to see that you're enjoying our features as much as we're enjoying being of service to you.

Also, we personally want to thank you for spreading peace and confidence during these trying times! 💫 🌿

April 21, 2021

This is great app. Thank you Mina for supporting. They have amazing support team. Thank you so so much

Jaliri
United States
About 2 months using the app
Growave replied April 21, 2021

Good day team at Jaliri team,

Thank you so much for your precious time and for leaving a review. We are beyond grateful for the opportunity to have you as a client. In a World, filled with so many choices and possibilities, we thank you for selecting us. 😻 😻

Here at Growave we always try to be as helpful and effective as possible. And your review reaffirms the effort we put in every day.

Let our further collaboration be even more fruitful and pleasant! 🍐🍇

June 6, 2018

This app rocks! Kalys your the best! My instagram is now in sync with my shopify store! Excellent and fast support!

Spankys General Store
United States
About 2 months using the app