Reviews (2,149)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effectiveness and array of features including loyalty programs, wishlists, and restock alerts. It integrates well with email platforms like Klaviyo, enhancing customer engagement and simplifying management. The 24/7 customer support is highlighted for its responsiveness and helpfulness in customization and issue resolution, making it essential for improving customer experience and supporting business operations.

August 16, 2018

Great app, it has all the features I need, and great customer service.

Asasians
United States
About 1 month using the app
Edited December 28, 2019

I love the Growave app! Tattu and her team are amazing! They always answer my emails in a timely fashion. And always check-in to see if I need anything. I love how hands-on they are. Editing and integration are easy to do. If a problem arises or you get stuck on something, it's fixed within 48hrs. I love it! Highly recommended.

EthniqOne
United States
About 1 month using the app
December 14, 2018

The app itself is great and the support is even better! A shout out to Kalys and Nurila for going the extra mile to help whenever I needed it!

House of Knives
Australia
About 1 month using the app
December 1, 2015

They are super hands on, very responsive! Loves it! :-)

Coco Q
Hong Kong SAR
About 1 month using the app
April 22, 2021

The growave team was fast and responsive to our request to amend how the reward buttons looked liked in our website. Keep up the good work!

Craftiviti
Malaysia
About 1 month using the app
Growave replied April 27, 2021

How YOU doin', Craftiviti team?🤩

Terima Kasih for leaving a review!🙏🏻 We want you to know how much we value your words and the fact that you're enjoying your journey with us is aweesommmee!

One of the most important things for us is to help our clients adjust our widgets to the amazing style of their brands. And we're happy that you're one of them. Working with you is nothing but joy. 💞

We will try our best to keep assisting you on your way to success. Cheers to many years together!⭐🍇

January 24, 2023

I checked every other app on the shopify app store and i keep on coming back to to growwave. I am super happy that i picked this app, it is working flawlessly. I just want to say the account manager Gera have been so wonderful. she has a lot of patience and very prompt on all my quiries. One of the best support staff I have met and I could not be more happier. She is always there when you need her

Prettyclick
Nepal
About 1 month using the app
Growave replied January 26, 2023

Hi Prettyclick Admin,

It was wonderful assisting you. Super glad I was able to help. 🤗
Thank you so much for taking the time to leave us a review. We're delighted to know that Growave makes a big difference to you! These are the experiences that keep us so motivated to continue doing what we’re doing.

Happy Growaving! 💜

September 28, 2023

Customer service is knowledgeable about the apps and able to answer enquiry within acceptable timeframe. However that's some limitation which they could not do from their end and will need to be specific and clear on the request or enquiry so that they will be able to provide the best solution to your matters. Overall Growave provides what we needs and hope to see the suggestion submitted to be implemented.

prettyFIT
Singapore
Over 3 years using the app
Growave replied October 1, 2023

Dear Lee and prettyFIT team,😍

We appreciate your feedback on our customer service. We're pleased to hear about our team's knowledge and timely responses.

​Your input holds significant value to us, and we are sincerely committed to continual improvement. We also hope to implement your suggestions soon. Thank you for choosing Growave! 💖

Begaiym,
Reputation Manager!

September 6, 2016

Great app, lot's of features and everything integrates really well. Just a bit too expensive for $99/month.

Felt Uk
Lithuania
About 1 month using the app
August 25, 2020

Perfect! Thank you very much for supporting me in this difficult time. Excellent service, really good!

Darc
Brazil
About 1 month using the app
Growave replied August 27, 2020

Thanks, Darc for your amazing feedback! It's our pleasure to serve you!😉

It’s not an easy time for everyone, and we understand how important it is to support each other, especially now, so we try our best to continue to provide special care to our dear merchants. 💖

By the way, don’t forget to try our Loyalty&Rewards app, we believe It will take customer loyalty and engagement to the next level! 😊

June 12, 2023

Great support, useful features. Reviews and wishlist work great, loyalty I'm not using at the moment. There were some minor style changes I wanted changed, and support fixed them all promptly.

Dakiheaven.eu
Netherlands
About 1 month using the app
Growave replied June 12, 2023

Hey team at Dakiheaven.eu,

Thank you so much for your kind words! 🥰

We’ve been working hard on improving the user experience of the app, and we hope this has been reflected in your experience.
Our team is always trying to make sure users have a great time using our product, so we are happy to know that’s what happened for you! 😍

Whenever you need our assistance, please do not hesitate to contact us! It's a pleasure for us to serve you! 🌞

Anna,
Growave Support team 💙