Reviews (2,136)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.

November 9, 2021

We installed Growave and feel that the function is complete. The best part is the support team; they are nice and right to the point to help out. Alex has helped us a lot. Thank you.

Posh Pleats
United States
About 1 month using the app
Growave replied November 11, 2021

Good day team at Posh Pleats!

Alex is jumping of happiness hearing that they could impress you with service🤗. We are all here to provide excellent service to our dearest merchants and we go the extra mile to meet the expectations. Taking care of you and your store is our main privilege 💪.

Thanks again, your words are priceless, and hope it will be helpful to other merchants as well 💗!

September 20, 2018

We are just launching on Shopify, and Kalys and Tattu and the team were super helpful in getting the app set up on our site. The app has so many amazing features that integrate into our site, gnr8.jp, perfectly! To be honest, we just wanted to launch ASAP so we haven't even integrated all of the features yet, but the deeper I go into this app the more impressed I am! The customer service is amazing, do you guys ever sleep?

I look forward to using all the benefits of this app and growing the business together with the Socialshopwave team. Thanks so much for your help!

Generate Design
Japan
About 1 month using the app
February 18, 2023

First class customer service! I had changed my store theme which hid my review & rewards options. I sent an email to see how to get it back & received very simple instructions for what to do on my end & they did the rest with a smile.

FunkyPeacockStore
United States
About 1 month using the app
Growave replied February 21, 2023

Hi, team of FunkyPeacockStore,

Thank you for taking the time and sharing such detailed feedback on our team. It is great pleasure for us to serve such grateful customers as you ✨.

Our team works hard to keep this level. And you are always welcome if you need our assistance 🥰!

Edited October 18, 2019

i seldom write the review,this time,i do it !
Thanks so much for the Growave team,you guys really do the great job,they can do reviews,loyal,wishlist and so on ,the customer service is perfect,it help me a lot,hoping we will establish the long term business.

modernshowhair
China
About 1 month using the app
March 19, 2017

splendid customer service and it is,worthwhile.

Dilionline
Timor-Leste
About 1 month using the app
April 19, 2017

Best app ever! I installed this for a wishlist and got much more! They communicate and answer emails and help with installation and fix anything that might not make sense!! I recommend it to all

Manuna
United States
About 1 month using the app
February 17, 2023

Great customer support. I asked the Growave team to implement an advanced setting for my rewards system. Anna was super responsive, helpful, and transparent during the whole process, which is super important to me as a customer!

DayglowHairColor
United States
About 1 month using the app
Growave replied February 19, 2023

Dear DayglowHairColor,

Thank you for taking the time to share your experience with other customers.🤩
We'll do our best to continue to provide you with the highest level of service and product!
Thank you for choosing Growave!⭐

Let us know anytime if there's anything else we can be of service 💖

Edited May 13, 2019

Great app. Great support. This app may be the best app ever. I really believe this app will help my business to grow. Thanks!!
DBMI.NU

DBMI.NU
Sweden
About 1 month using the app
August 19, 2018

Sensational app that does the job of 4-5 normal apps, allowing us to greatly clean up our installs and reduce costs. Support has been fantastic, with speedy email responses and even a tutorial phone call being no problems. Highly recommend.

Tinypeople2
Australia
About 1 month using the app
February 5, 2023

It is a very great app.
Whenever I had any issues, I was able to contact the support team and they were able to resolve all issues quickly.
Also, I used to use multiple apps, but thanks to this app I was able to consolidate them into one, which saved me a lot of money and I am very happy with it.

日本の方向けにも。
複数の機能を1個に集約でき大幅な節約ができます。
また、複数言語への対応もしっかりしているので安心して利用できると思います。
ただ、サポートは英語のみなのでそこだけ注意が必要です。

Akecon-アケ魂-
Japan
About 1 month using the app
Growave replied February 5, 2023

Hey, the team at Akecon-アケ魂- 🤗!
Thank you for your lovely feedback! 😍 Our team is always happy to help our customers. We appreciate you taking your time and leaving us such an amazing review. 😇

Happy Growaving. 🐬