Reviews (2,149)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effectiveness and array of features including loyalty programs, wishlists, and restock alerts. It integrates well with email platforms like Klaviyo, enhancing customer engagement and simplifying management. The 24/7 customer support is highlighted for its responsiveness and helpfulness in customization and issue resolution, making it essential for improving customer experience and supporting business operations.

April 22, 2021

Growave is fantastic and we installed it because it is so much more than a loyalty app! It's super easy to use and whenever you feel suck the customer service is phenomenal. Tina and Tattu are our go to most of the time and they are brilliant... Everyone is honestly! So nice as well to recognise who it is you're talking to, really feels like they are taking good care of you. We are recommending this app far and wide. Waiting on some cool new integration too which is a bonus!

Sable Boutique
New Zealand
About 2 months using the app
Growave replied April 27, 2021

Greetings of the day team at Sable Boutique,

What a wonderful review. Thank you sooo much for it. We truly appreciate you and your kindest words. 😍🙏🏻

It is more than a pleasure to support such a sweet client like you. 😊 And yes, we always try to be as effective as possible and provide you with the most useful features. However, from day one, our intention is to make clients like you feel our care (like tons of soft hugs!), and the fact that you feel it is beyond every praise for us.

From our side, we promise to keep providing you with the support that you deserve, and stay tuned for the upcoming goodies😇!

September 24, 2018

I use the free version of the app for my personal shopify site and use a paid version the webstore where I work. Worth every penny. Great support and a fully functional app that does a lot more under the hood than the page would suggest. I have been very happy with this app and the support team I have interacted with (Nurila was really helpful).

I highly recommend this app.

Wickersham Family
United States
About 2 months using the app
Edited July 26, 2017

Their customer service was very helpful and Kalys answered us promptly. Thank you!

Globalkitchen Japan
Japan
About 2 months using the app
March 23, 2017

Absolutely AMAZING customer service. These guys are on point with a great app. I have only had it installed for a few hours, but I can already tell that it is going to make a big difference!!!

Hdx Codes
United States
About 2 months using the app
September 28, 2017

Great software and awesome support - love it

Sa Online Beauty
South Africa
About 2 months using the app
June 27, 2019

They quickly made the customization I requested and we’re very helpful on installing the app, good job!

Novo Home Furnishings & Decor
United States
About 2 months using the app
March 29, 2023

Awesome functions and awesome, competent and fast support team. I am very happy with the plugin especially at that pricepoint.

Second Future
Germany
About 2 months using the app
Growave replied March 30, 2023

Dear Second Future team,

I found that you left a review for us! I am so glad to hear that you love our service! Thank you for taking the time to leave a 5-star review, your feedback is greatly appreciated:)

You made our day!

Please feel free to contact us with any questions or inquiries, we are always happy to assist💖.

Edited May 4, 2017

Klays Is the best man!

let alone how awesome this app is, their customer support is awesome!

Don't think, install it

Updated:

I have couple issues about theme issues and install this app with correct designs.

Kalys and their developers went wayyyyyy above and beyound for me, not only fixed everything but basically redesigned the theme for me. Both on desktop and mobile.

All and all, I appreciate their help and recommend this app for everyone

Tingling Dangle
United States
About 2 months using the app
December 13, 2021

The majority of the options on this app are self-explanatory and easy to use. I did need some assistance with adjusting font size and landing page integration, and the support team is REALLY on top of things. Really fast response time and everything was adjusted exactly as I needed.

Sewcial Distance
United States
About 2 months using the app
Growave replied December 13, 2021

Hi, Team of Sewcial Distance✌

Thank you for sharing a review of your recent experience with us, we do appreciate that. Our team here at Growave is committed to providing high-quality customer service and the best app with features, and we’re thrilled to hear that we made a good impression on you💕

We will continue to provide the best service ever and hope to have years of fruitful work with you, once again thanks a lot🤞

Edited September 30, 2020

I accidentally discovered Growave this morning. I was searching for an app that could provide me with a nice Review page. I am just thrilled with my page. I love my new Reviews page and I think "the Wish List is the icing on the cake'. It looks so professional. After all the hard work and long hours designing my new store, I think I deserve to have something really special (like this app. I have the basic plan but you'd think I had the more expensive plan. I am in my 70's and I thought I might feel 'over-whelmed' but Alice helped me through all the steps. It was easier than I had initially anticipated. Growave makes it fun and easy! The support is wonderful. I had a nice lady by the name of 'Alice' who walked me through the whole thing. She made it so easy for me. Thank you Alice and all the Growave team. - Silk Heirloom Wreaths

SILK HEIRLOOM WREATHS
Canada
About 2 months using the app
Growave replied October 8, 2020

Woooow, Silk Heirloom Wreaths! Thank you so much for taking the time to write such amazing feedback! It is so sincere and thus so touching. 😊

We are so happy that you found us just at the right time and even happier to know that we were able to help you. Alice and the team always strive to give the best customer support and are happy to guide you through any question you may have, to make your experience with our app fun and easy!

Hopefully, your nice new Review page will help you to earn your customers' trust and strengthen the social proof by displaying all of your customers' reviews on one page. And the Wishlist, on its turn, will remind them to come back to your shop and purchase your beautiful wreaths.

Enthusiasm doesn't age. And you did such a good job - your store is just AMAZING!

Thank you for choosing us! 💖