Reviews (2,136)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.

Edited July 27, 2019

This is the beginning of our third year using shopify and we have managed to survive the challenges of e-commerce and have decided that it was time to upgrade our website (www.owlreadersclub.sg) and have been trying to figure out which apps would help. We knew we had to pay for a good app so we spent a long time doing the research, reading the reviews etc. We also tried a few other apps and we Growave was one of those we tried. We are about to finish the trial period and learning about the functionalities of each and every app within their app so we will provide an update in due course.

Suffice to say that during this trial period, the experience has been nothing short but AWESOME, Azem/Alice/Tattu, the front end team that has responded to all our queries have been extremely helpful and patient. We had done a number of Skype calls with the team and had requested for certain customisation to be done which they and their team of developers have kindly obliged. We have given them feedback on how certain apps within their Super App (yes they should be called a super app!) can be improved and they are taking it on board and hopefully we can see some of these implemented in the future.

Our advice for any growing e-commerce stall is stop looking further and give Growave a try today and experience the difference of a customer-centric app and the other apps out there.

Owl Readers Club
Singapore
About 1 month using the app
August 13, 2018

I tried many app , but I never had a great experience like I have with this app and the support team is great quick respond and they make everything easy for us
Thanks for everything

Uniglasses
China
About 1 month using the app
January 30, 2019

SocialShopWave got best support service they are instant and give their best to satisfy the customer by making changes required as per the website.

UNCOMMON.GLOBAL
India
About 1 month using the app
January 5, 2015

Simple, nice and clean app that absolutely serves it's purpose. And their support is AMAZING!

Wellious
Thailand
About 1 month using the app
March 22, 2022

Since English is not the main language of our site, rewards, wishlists, and reviews programs have always been a big problem.
However, Growave solved everything at once.
I switched from Smile to Growave and everything went smoothly. Alex's customer service is great and super fast.
And the development team took care of whatever I asked for.
I definitely recommend this app!

닥터조 스토어
United States
About 1 month using the app
Growave replied March 23, 2022

Hey, the team at 닥터조 스토어, ⛳

We are very happy to read such kind and warm words 😍! Thank you so much for your 5-stars feedback! 💙

Our big team works every day to improve our service and every customer is very important to us!

Please always feel free to contact us. We'll be glad to assist you ✨.

​Happy Growaving 🐬!

December 17, 2021

I’ve been looking for an app that could offer reviews, membership(loyalty), Instagram, wishlist features, and Growave happens to be IT! I’ve tried to use different apps/addons to provide different features, but from my opinion, the more you use the more problems may occur — capabilities, loading speed… Though I haven’t been using this app for long, at this moment it looks fine. I hope it meets my expectations and if it does, I’d love to upgrade and keep it forever ;) Btw, the support team is really nice. Special thanks to Alex, a good lad who helped me on setting up the app, also helped on solving app related matters. Thank you! I’ll see what this app has to offer and comment later upon using for a year or so. ;)

Lyncie
China
About 1 month using the app
Growave replied December 20, 2021

Hey Lyncie Team and Zekai,

We hope you are doing well, and this week is off to a good start 😎.

We would like to sincerely thank you for your kind words and for your detailed feedback 💖. It's highly appreciated!! 🤗

Alex and our entire team are very happy that you highly appreciated our app, that it is all in one and that we provide many different functions. We will continue to try to please you with excellent service and high-quality product 🙌!

Thank you again. And happy Growaving! 💙

April 17, 2016

Outstanding App and amazing customer support; a winning combination.
The app will instantly boost all social elements on your site (from social login, to social reviews, comments, community, social share and much more). The app is very powerful but easy to integrate at the same time. It provides set of functionalities that otherwise would require a huge investment in coding, or adding several different apps that won’t be connected to each other. Most importantly, the SocialShopWave support guys are absolutely remarkable. They will help you with any integration request you may have and will turn most requests around within few hours. They addressed every request I had so far and did it very well. SocialShopWave rock!

Outerfy
Canada
About 1 month using the app
July 27, 2023

Great app for loyalty programs and wishlist creation! Very intuitive, easy to use on both ends! Growave team is also extremely helpful in solving all sorts of issues - smooth communication, timely responses and fast problem solving. Highly recommend it! I've tried a couple of similar apps and so far Growave is the best, definitely worth it.

Preloved Branded
Hong Kong SAR
About 1 month using the app
Growave replied July 29, 2023

Dear team at Preloved Branded,

Thank you so much for your kind words! We are thrilled that you enjoyed our app and had such a great experience with our support team🥰.

We’ve passed your comments on to our team so they can enjoy the good vibes too. Comments like yours make our work worthwhile. Thank you for sharing your experience and for choosing Growave🙌🏻!

Janat,
Growave Support team.

July 1, 2019

This app has a lot to offer and I'm loving it. Still exploring it further.
The customer support service is perfect. I got the opportunity to interact with Tattu from Growave and she's extremely helpful.
Thank you so much.

whoneedsbra
United States
About 1 month using the app
April 7, 2016

The team from SocialShopWave has been very helpful since we installed the app, we have many questions and needs on customization and they answered all our questions SUPER fast, most of the time within half hour or even just few minutes (if your questions were sent during their office hours), and all the customization work are done in light speed.

The idea of having social login, review, instagram, wishlist, comment, etc all in one is such a great idea! As you are sure they are compatible with each other and you only need to keep one email and you have support of everything! We have tried different apps before and it was a hassle to communicate between different app developer when the app are not compatible with each other. But this app totally have this problem solved!

The design is very clean, but you can always ask Eldar for any customization if you need! He is very polite and helpful! (we have been bothering him for quite a while during the trial period)

Hope you guys can keep up the great work and excellent customer service! I am looking forward for more app develop by this company :)

Miniaturesweet
Hong Kong SAR
About 1 month using the app