Reviews (2,136)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.

June 2, 2023

Professional Groware, great support team. I met a problem and quickly answered and dealt with it for me. This makes it easier for me to use the Groware. I will continue to use it and try the advanced subscription. Looking forward to the performance behind.

SECCHIC
Canada
29 days using the app
Growave replied June 2, 2023

Dear SECCHIC team 🤩

Thank you so much for taking the time to leave us a 5-star review! We greatly appreciate your kind words and support.

Your satisfaction is truly rewarding for our team, and it motivates us to continue delivering exceptional service.

If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We're here to help and always ready to go the extra mile for you.

Meerim,
Growave Support Team.

February 17, 2021

This is a very useful app with an exceptionally helpful customer support team: we had a special design request that has been solved in 2 days (one of them was a Sunday) - very much appreciated! Thank you guys!

Nonplusz
Hungary
29 days using the app
Growave replied February 17, 2021

Dear team at Nonplusz, we cannot thank you enough for the kind words about Growave and our customer support team. 😊

We put customer satisfaction as a priority and we are always ready to go the extra mile to meet our beloved customers’ expectations and fulfill their requests in a timely manner. We are beyond happy that you are satisfied with our work. ✨

Thank you for your lovely review! We look forward to working with your team again. 💖

April 25, 2022

これは本当にAll In Oneの素晴らしいアプリです。ショップの発展に貢献してくれてます。そしてサポートが素晴らしい!プロの仕事です。おすすめできるアプリです。レビュー、お気に入り、カスタマープログラム。すべてをハイレベルで実現できます

SmileCloudJapan
Japan
29 days using the app
Growave replied April 26, 2022

Greetings to the most wonderful team at SmileCloudJapan 🥳🥳🥳!

Words can't express how grateful we are for such kind words. We are always trying to meet and even exceed our merchants' expectations🤗!
From our side, we'll try our best to keep assisting you along this beautiful journey ⛳.

Happy Growaving 🐬😍.

February 17, 2022

All working well, excelent support. In our case the integration as the functionality that we need.
Thanks.

Bstrong.es
Portugal
29 days using the app
Growave replied February 21, 2022

Hey Bstrong.es team,

We are so glad that we met your expectations and you're happy with our service 😍. We always will do our best to help your business grow.

Please do not hesitate to contact our team with any questions, we are 24/7 online for assistance 😊

June 18, 2021

Five stars +++. I installed the app in full of its app functions. The app is very complex but simple to configure and even make it customized. The support staff is exceptional. Throughout the journey I was followed by Tina in an impeccable way, prompt and quick to every request, to solve all problems from the smallest to the most important. She always gave me the right time to solve problems. Tina was great. In addition to Tina, I also congratulate Alex who in some moments replaced him in the assistance. Congratulations also to the technical staff for having solved my personal customization requests, not least having fixed the pop up for iphone that covered the possibility of check out. We will soon launch the loyalty / community strategy knowing that we have the best app and the best support staff available. Thanks Tina, Thanks Alex. Roberto.

Non Posso, Ho Danza.
Italy
29 days using the app
Growave replied June 22, 2021

Our greetings incredible Non Posso, Ho Danza. team 👋,

Endless thanks to you for giving such a warm and constructive review on us. We are happy infinite times to read it and to see you with us in our big Growave family.

Alex and Tina, and the rest of the team made an effort to meet your satisfaction and we are all glad that it meant something to you. Growave app has really cool features for boosting any shop, and every day we try to make it even more efficient and easier for you to use. The success of any shop lies just in front of any merchant, here at Growave.

It provides flexibility so that every shop can have it designed in its own way, making the shopping experience even better for clients. We also know how important it is to cover mobile users and work on enhancing and enabling every program to work smoothly on mobile platforms as well.

Great words by the great customer, thanks a lot, and happy Growaving 🎉🎊

February 6, 2023

Very nice app, mostly rest of the apps just are really expensive but this one has a reasonable price.

Most importantly, their customer support is amazing, I had an issue and they fixed it in less then a day!

Sultan clothe
Saudi Arabia
28 days using the app
Growave replied February 6, 2023

Dear team at Sultan clothe🌺,

It makes our day hearing about how much our customers love Growave and the great service they’ve received from our team🥰.
Thank you so much for taking the time to leave such a great review❤️!

December 4, 2020

I install the application, but it does not allow me to enter the administrative menu, instead it redirects to another page and reinstalls the application

AguiDiStore
Honduras
28 days using the app
Growave replied December 7, 2020

Thank you so much for your feedback, AguiDiStore! 😊

We would like to let you know that we have checked the described issue and found out that you haven't chosen any plan, which means that the onboarding process is not yet complete.

The admin panel will be opened as soon as you choose any plan (Free which is free forever, Growth, or Enterprise plan). If you'd like to subscribe to one of the paid plans you'll be provided with the 14-day free trial. ✨

By the way, we have already emailed you, could you please check your inbox? You can also hit the Live Chat button on our website, contact support@growave.io or we can jump on a call to discuss this.

And Yeah, we are sooo excited to start working on your store 😍

June 7, 2021

Great team! The online supporters are nice and professional,solving problems fast as we expect. Appreciate all the works,5 stars for sure!

SOCIE Select
Taiwan
28 days using the app
Growave replied June 8, 2021

Hi there,

Wow! You are so kind to us 😊. I would also give you 5-star Review for the best customer of ours, but it is simply impossible cause all our customers stay on top of all priorities 🚀.

And this already worth all our efforts, and we will never get tired exceeding your expectations ☀️.

September 11, 2018

This is the BEST app ever, the best thing is that the custommer service really cares about your need and do the best to help you. AMAZING APP

Lápis de Papel
Brazil
28 days using the app
October 28, 2018

Best app I've ever used! The team was very responsive and helpful each time I requested help. I highly recommend, especially if you are a beginner

Delisia
Canada
28 days using the app