Reviews (2,136)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.

October 31, 2022

By far the best customer loyalty app. The customer support is 10/10 and super helpful. I am glad that I switched to this app. Keep going!

Seifenfeestore
Germany
21 days using the app
Growave replied October 31, 2022

Hi, Marion and Seifenfeestore team,

Thank you for your awesome feedback! You made our day ✨!
Our team always tries to perform excellent Customer service, and this is the main reason that we have such incredible customers, like you 🎇!

January 6, 2020

Good app, does what is says, like the free version. Good app, does what is says, like the free version.

Pure Skin Essentials
Belarus
21 days using the app
Edited May 7, 2023

英語ができない日本人ですが問題なく使えます

管理画面のUIもシンプルで言語も日本語が選択できるので、基本的な設定はスムーズにできました。ヘルプページも機能ごとによくまとまっているので参考になります。
とは言え、ところどころ設定でつまづいた部分やストアの表示についてカスタマイズ要望があったので、メールでサポートに問い合わせました。サポートは日本語対応していませんが、翻訳ツールを使って快適にコミュニケーションが取れます(私は英語は全く使えません)。返信も半日以内で来ますし権限を付与して直接ストアのコード編集までしてくれます。
良心的な価格でここまで親切にサポートしてくれることにとても驚いてます。

ストアをオープンしたばかりなので現在はお気に入り機能とレビュー機能のみの利用ですが、ストアの成長に合わせて他の機能もぜひ活用したいです。

noblechairs日本公式オンラインストア
Japan
21 days using the app
Growave replied May 9, 2023

Dear Noblechairs Team,

Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience with our company and that we were able to meet your expectations 🤩.

Your feedback is greatly appreciated, and we are proud to have been able to provide you with the excellent service and support that you deserve. It is our goal to ensure that every customer feels valued and satisfied with their experience, and we are glad to have accomplished this with you.

If you have any further questions or concerns, please do not hesitate to contact us. We are always here to assist you and provide you with the support you need 😊.

February 12, 2020

I love this App. And the customer service (Tattu Kachieva) I received has been out standing. It was installed quickly and looks great on my site.

Baby Bump to Munchkins Clothing
United States
21 days using the app
February 16, 2018

Love the ease of use of this app. Tremendous customer support. The daily email tips are very helpful. Great app!

Decalvenue
United States
21 days using the app
August 26, 2019

Support is very usefull and really helps us out with our questions. Nothing to point, until now our experience is amazing.

URBAN NATURE
Portugal
21 days using the app
Edited August 17, 2022

The Growave app is a very powerful all-in-one app that encompasses many features that are useful for e-commerce stores. The app is fairly easy to configure and it's UI / UX is simple and intuitive. The greatest part of the app is the translation function which allows for any and all translation of every single word within the app. My store's local demographic isn't English so having this function is extremely helpful versus smile.io is extremely very limited in language support.

wagu wagu
Hong Kong SAR
21 days using the app
Growave replied August 22, 2022

Hi Wagu wagu team😊,

Thank you for sharing your thoughts, we are more than happy that we were able to resolve the issue. We will try to improve the app and the customer service since every customer's feedback is valuable, and it is a perfect opportunity for us to see where we need to make changes and developments.

Once again thank you! 🙌

August 12, 2020

So far awesome! Great help from the team for setting it up!! Looking forward to everything it has to offer :)

The Purple Magnolia Boutique & Gifts
United States
21 days using the app
March 12, 2015

This app works exactly as the developer says it will. I'm happy with the content and look of the changes to my store. Not only that, but their support is beyond awesome! Very fast response time. They go way beyond the norm in terms of support. Thanks, Anton! You deserve more than the mere 5 stars I can give.

Alchemy of Bliss - The Shop
United States
21 days using the app
June 29, 2021

The app is great it has many useful features and the support team is amazing. They help you integrate everything and solve any issue you may have. :)

Palalami
Mexico
20 days using the app
Growave replied June 30, 2021

Hey Palalami Team,

Thank you so much for taking the time to leave an incredible review! It drives us to deliver the best product and effective support🌟.

It was a big pleasure for our team to work with you. Please don’t hesitate to reach out to us if there is anything else we can help you with, we’ll be happy to assist you😊❤️!