Reviews (2,136)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.

Edited October 15, 2018

This is the best social app that I have ever used. It is an all-in-one that save a lot of time and money. The team are very friendly and solve a lot of my requests. I have many other sites in the near future and I am going to install this app on all my sites. Thanks for the team's help. Now my site looks nice and very social for a lot of traffic. Great team and great app.

Keman

PICK YOUR LOOK
United States
20 days using the app
July 14, 2022

Tina was super helpful and was able to resolve my issue very quickly with no hassle at all. Thank you!

The Hemp Drop
Australia
20 days using the app
Growave replied July 14, 2022

Dear team at The Hemp Drop✨,

Thank you so much for your 5-star review! ❤️ All feedback is highly appreciated, as it enables us here at Growave to further develop our products and services.😊

Happy Growaving!

October 3, 2021

Love this app which combines several key functions altogether running seamlessly. And more important, the customer services are fast, responsive and helpful. Give it try!

Freshlite HK
Hong Kong SAR
20 days using the app
Growave replied October 4, 2021

Hi, Freshlite HK team!

Thank you very much for your honesty and for making our start of the week awesome. We all are super happy to see you satisfied with us and hope our relationship will become a strong and unbreakable bond, we will do our best to make it happen 🤗.

Our Customer Support team enjoys assisting every customer with any of their queries, and we always strive to exceed the expectations of each of them. We would love to help you further and make the growth faster and easier. Please don't hesitate to reach us anytime, we are always here to help you 💗!

Wishing you a fantastic week ahead ✨!

December 21, 2019

It works well and especially I really impressed awesome customer service. So fast and kind. Thanks tattu!

mtwrw
South Korea
20 days using the app
Growave replied December 22, 2019

Thank you for leaving us such an amazing review! We are thrilled that you loved your experience! It's our pleasure to serve you! :)

October 30, 2018

I haven't gotten much traffic yet and only opened my store recently, so I can't speak much to that, but support has been absolutely fantastic! I had trouble installing some code into my store, so I put in a request for help. By the time I checked in the next day, everything was already fixed and set up for me! They've got a great team working on this app.

Bottled Essence Aromatherapy
United States
20 days using the app
December 26, 2016

This is a very nice app which very worth for installation. And customer service is also wonderful, you have no worry during the process of setting up. Thumb Up.

Dailynecklace
United States
20 days using the app
September 28, 2016

Amazing support! and the app is so good many good features has been added to my store and with good price I really recommend it !

Mermdise
Saudi Arabia
19 days using the app
March 8, 2020

Great App with great features. My online shop looks amazing too. Customer Service was fast, efficient and friendly.

Origins of Beauty 'Guilt Free Beauty and Wellbeing'
United Kingdom
19 days using the app
May 2, 2023

The app is good, just started using it, but the customer service is AMAZING!! Always answering and being supportive.

Oro Monaco
United States
19 days using the app
Growave replied May 3, 2023

Hi team of Oro Monaco,

We are so happy to hear that we were able to help you! Please always remember, your support team is always here to provide the best service for you , our valuable merchant🥰❤️!

Please reach out whenever you need assistance without hesitation 🙌🏻!

Edited October 17, 2022

Very good customer service and nice features! We enjoy using the different features and the team is very kind. We've had a lot of contact with Tina from customer service, and she is very sweet and fast whenever we have any questions!

Dermaspace-se
Denmark
19 days using the app
Growave replied October 7, 2022

Hi Dermaspace-se team,

Thank you for taking the time to rate us and write a review. 😊 We really appreciate that we have such responsive customers as you. It is a great joy for the whole team that you are satisfied with our products and highly appreciated our customer service. 🙏

Please always feel free to contact us with any questions you might have. We'll be happy to assist you anytime. 🤭