Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its diverse features such as loyalty programs, wishlists, and referral programs. It's praised for its user-friendly interface, seamless Shopify integration, and theme compatibility. The app is valued for its cost-effectiveness and responsive customer support that offers customization. It's reported to enhance revenue and customer engagement, with a translation feature beneficial for non-English speaking customers. Regular updates show a commitment to improvement and customer satisfaction.

February 14, 2022

When I first got Shopify for a new website, I knew I needed to get a membership/loyalty program. The problem is "WHICH." You have all these positive reviews on every app across the platform which mostly touch on how helpful the customer service is (which I think should be a given and not really something to write a review about, so basically didn't help with my selection of apps at all - not enough info on the function of the app itself) I was struggling to either go with Smile or other cheaper/free alternatives. In the end I chose Growave for the long term route based on in-depth reviews online. Sure, I've had my concerns with this app at first but overall, it's simple, customizable, a lot of options for me to create an experience for site visitors. So far things have been going pretty smooth after some tests and real transactions. The team has been stellar with the support (not the most important on my criteria for choosing an app) but Tina was super quick with the response that it saved me a lot of time which I am thankful for. So yeah, you have a great arsenal to build a membership/loyalty program and a responsive team behind it. Couldn't ask for better myself. Hope Growave continues to be this good.

DocLab Korea
Malaysia
6 days using the app
Growave replied February 14, 2022

Dear team at DocLab Korea🤗,

We’re grateful for your feedback. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Thanks again, and we hope to make your next visit just as positive. Have an amazing day💖!

June 29, 2022

Second time using this app! Love it & as always the setup is so easy & the dev team especially Alex was so helpful! He was very patient & got everything done in no time! Highly recommended.

BarberShopCo
New Zealand
6 days using the app
Growave replied June 29, 2022

Heey BarberShopCo team,

Thank you so much for your kind words! We really appreciate it! It was a real pleasure to collaborate with you!

Alex was very pleased to hear such wonderful words from you. 🤗

Growave team will do our best to continue providing the best service ever! ✨

December 7, 2020

installed this application just to try it out. Installation was fast! Kudos to Growave Devs! I ended up purchasing an Annual Plan. Customer representatives attend to your needs quickly.

OBJECT DEPOT
Philippines
6 days using the app
Growave replied December 8, 2020

OBJECT DEPOT, we really appreciate you taking the time to share your feedback and being so open with us! 💞

We are very happy to have surprised you with our program and we hope for further fruitful cooperation with you and your team! 🥰

Thanks for placing your trust in us! ~

March 14, 2019

This apps is Awesome, but more than that, the support team is the best thing you get worth far more than. They replied for me instantly if they are available .
I'm running three online store and I've installed this app all the stores.
Thank you a lot! You guys rock.

Bong Outlet Canada
Canada
6 days using the app
November 24, 2020

We used Growave to launch our wishlist functionality across 6 Shopify+ stores and was a seamless integration. The customer support was helpful and efficient and would recommend partnering with Growave!

Savannahs
Sweden
6 days using the app
Growave replied November 24, 2020

Hi Savannahs, we are so thankful that you took the time out to leave us your positive feedback. ⭐

We are glad that you are using and enjoying the Wishlist functionality, and we are always happy to help you with integrations on each of your 6 stores. It was a big pleasure for our team to work with you. 😍

Once again, thank you for the review and recommendation. 😊

November 3, 2022

The customer service is phenomenal, I asked them a lot of questions to change widgets positions, buttons, etc., and they were able to help me out. I still wish the app was more customizable, and that the reviews allowed videos, but honestly you get so many features for a very good price. I love that there are many options for rewards, and the social login!

Bully Wags
Canada
6 days using the app
Growave replied November 4, 2022

Hi, a team of Bully Wags,

We’re happy to see that you had a 5-Star experience with the Growave app and our Support team 🥰!

It's great pleasure for us to hear that we were able to meet your expectations and please be kindly informed that we work hard every day to make our app better for you.

Your satisfaction is our main priority ✨!

Happy Growaving!

May 3, 2022

I've been using it for a week now, so far so good. Looks very promising. Easy to fidget around with. Got help from Alex when something wasn't clear and it was fixed in a whim!

Mycomicshop.be
Belgium
6 days using the app
Growave replied May 5, 2022

Hi Mycomicshop.be team ❤,

Thank you very much for leaving such kind words about our work 🥰, we appreciate you as our customer and your time. We always try to be better and your positive feedback motivates us to work harder and harder❤. We are happy to hear that we met your expectations and we will improve our product further because such great customers like you help us to be better. Once again thank you very much we will be happy to provide you with great customer service 🤗!

Have a great weekend ahead ✨

Edited July 23, 2020

I'm preparing to redirect my old site on to shopify and wanted to quickly integrated many features for my customers without having to install 5 different apps. Growave helped me customize the site to my exact needs. I would say they offer excellent value and great customer service, most importantly the dev team did an incredible job implementing my requests with no extra costs.

Arkadia Designs
United States
6 days using the app
Growave replied July 27, 2020

Thank you so much for all the appreciation! Our team is always making sure that you like our platform and all your queries and requests get fulfilled quickly! 💖

We are proud to offer a wide range of solutions under one Growave roof, making it much easier for our merchants to run business, reducing both costs and time of resolving issues and achieving goals.

And thank you for rightly pointing out the fact that we offer help with the integration of Growave, in its setting up according to merchants' needs, as well as further support without any additional fees, we do it for the sake of your smile! 🥰

Edited August 17, 2021

I've been trialing Growave and I can honestly say I love it so far! It's powerful. Before I came across Growave, I was determined to use a separate loyalty programme & review app because I couldn't find a platform that does both. Growave combines both of those apps plus so much more. Extremely responsive and helpful team. Their team is amazing, from Tony who gave me the demo, to Alex & the dev team who helped me customise a few things on my website, everyone has been absolutely helpful. Thank you! I would highly recommend trying Growave.

Morandi Homeware
New Zealand
6 days using the app
Growave replied August 17, 2021

Hey dear team at Morandi Homeware 🌺!

Thank you from the bottom of our hearts for expressing the appreciation of our features and we couldn't be happier to see how you find our collaboration so fruitful.

It's thoughtful clients like you who make us amazing, and for that, we're eternally grateful. We have and always will keep and develop our coherence cause you are our strongest motivation! We will try to continue to justify your trust and delight you with an impeccable level of service. Thank you one more time!

Wish you a happy Growaving 💗!

Edited May 26, 2020

EXCELLENT CUSTOMER SERVICE! Even if I have the free plan, they didn't hesitate to help me to fix my inquire. I ask them to change the font of the wishlist button and they did it in less than one day. I am very satisfied with their customer service. This is the kind of support any kind of app should have to be the number one. Quick and simple way to communicate with them.

Araracuara
Spain
6 days using the app