Reviews (2,149)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effectiveness and array of features including loyalty programs, wishlists, and restock alerts. It integrates well with email platforms like Klaviyo, enhancing customer engagement and simplifying management. The 24/7 customer support is highlighted for its responsiveness and helpfulness in customization and issue resolution, making it essential for improving customer experience and supporting business operations.

June 29, 2021

The app is great it has many useful features and the support team is amazing. They help you integrate everything and solve any issue you may have. :)

Palalami
Mexico
20 days using the app
Growave replied June 30, 2021

Hey Palalami Team,

Thank you so much for taking the time to leave an incredible review! It drives us to deliver the best product and effective support🌟.

It was a big pleasure for our team to work with you. Please don’t hesitate to reach out to us if there is anything else we can help you with, we’ll be happy to assist you😊❤️!

Edited October 15, 2018

This is the best social app that I have ever used. It is an all-in-one that save a lot of time and money. The team are very friendly and solve a lot of my requests. I have many other sites in the near future and I am going to install this app on all my sites. Thanks for the team's help. Now my site looks nice and very social for a lot of traffic. Great team and great app.

Keman

PICK YOUR LOOK
United States
20 days using the app
July 14, 2022

Tina was super helpful and was able to resolve my issue very quickly with no hassle at all. Thank you!

The Hemp Drop
Australia
20 days using the app
Growave replied July 14, 2022

Dear team at The Hemp Drop✨,

Thank you so much for your 5-star review! ❤️ All feedback is highly appreciated, as it enables us here at Growave to further develop our products and services.😊

Happy Growaving!

October 3, 2021

Love this app which combines several key functions altogether running seamlessly. And more important, the customer services are fast, responsive and helpful. Give it try!

Freshlite HK
Hong Kong SAR
20 days using the app
Growave replied October 4, 2021

Hi, Freshlite HK team!

Thank you very much for your honesty and for making our start of the week awesome. We all are super happy to see you satisfied with us and hope our relationship will become a strong and unbreakable bond, we will do our best to make it happen 🤗.

Our Customer Support team enjoys assisting every customer with any of their queries, and we always strive to exceed the expectations of each of them. We would love to help you further and make the growth faster and easier. Please don't hesitate to reach us anytime, we are always here to help you 💗!

Wishing you a fantastic week ahead ✨!

August 24, 2022

Very disappointing since the update. I am usually very happy with Growave but the Instagram feature stopped working for over a month now. I reported the issue immediately and no one is able to help. I used to display our influencers Instagram pictures with a specific hashtag and tag the products. Now this does not work and I can only display and tag pictures posted on our IG account (not pictures from a specific hashtag). I would change my review as soon as this issue is fixed.

CHUU
Hong Kong SAR
Over 1 year using the app
Growave replied September 12, 2022

Dear team at CHUU,

I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention🙌🏻.

Regarding your query, I'd like to kindly let you know that our app gives a signal to Facebook via the API, but Facebook's tokens are coming in invalid due to the hashtag posts not being displayed. However, our dev team worked with the Facebook support team and we were able to fix the issue.

I have sent you multiple messages and would really appreciate it if you will get back to me in order for us to make sure everything is working correctly🤗.

We appreciate your time and do hope that you will reach out to us soon✨!

December 21, 2019

It works well and especially I really impressed awesome customer service. So fast and kind. Thanks tattu!

mtwrw
South Korea
20 days using the app
Growave replied December 22, 2019

Thank you for leaving us such an amazing review! We are thrilled that you loved your experience! It's our pleasure to serve you! :)

October 30, 2018

I haven't gotten much traffic yet and only opened my store recently, so I can't speak much to that, but support has been absolutely fantastic! I had trouble installing some code into my store, so I put in a request for help. By the time I checked in the next day, everything was already fixed and set up for me! They've got a great team working on this app.

Bottled Essence Aromatherapy
United States
20 days using the app
December 26, 2016

This is a very nice app which very worth for installation. And customer service is also wonderful, you have no worry during the process of setting up. Thumb Up.

Dailynecklace
United States
20 days using the app
September 28, 2016

Amazing support! and the app is so good many good features has been added to my store and with good price I really recommend it !

Mermdise
Saudi Arabia
19 days using the app
March 8, 2020

Great App with great features. My online shop looks amazing too. Customer Service was fast, efficient and friendly.

Origins of Beauty 'Guilt Free Beauty and Wellbeing'
United Kingdom
19 days using the app