Reviews (2,136)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.

October 26, 2018

Great app, my support from the developer, my experience with this app is amazing and the features added to ny store are awesome, i love this and i recommend it.

Holix Mall
Nigeria
10 days using the app
September 26, 2019

This is a great app with lots of features. The customer service and integration support provided by Kalys and Tim was first class. Highly recommended.

Zoomlite
Australia
10 days using the app
February 25, 2016

I just installed the app today, and I'm completely new to html codes and needed help very badly. Their support replied to my mails and helped me to set up everything. I'm very satisfied with the app itself and their great support! Highly recommended!

Martinofficial
Thailand
10 days using the app
June 10, 2022

Very easy to install and every question I had regarding customization was answered quickly. Alex and Tina were extremely helpful.

SUPERHIGH
United States
10 days using the app
Growave replied June 12, 2022

Dear team at SUPERHIGH😊,

We can’t thank you enough for the kind words about Growave. Your review means a lot to us and lets us know we’re on the right track🙌🏻!

We’re very grateful for customers like you and hope you stick with us for years to come❤️!

April 29, 2023

Assistenza veloce ed efficente. Ayana mi ha aiutato nel settare l'app e per ogni mia richiesta è sempre presente

Preziosi Curiosi
Italy
10 days using the app
Growave replied May 1, 2023

Dear team at Preziosi Curiosi,

Thank you for taking the time to leave a 5-star review. Your feedback is greatly appreciated, Silvio. You made our day!

Please feel free to contact me with any questions or inquiries, we're always happy to assist 💖.

October 2, 2021

im sure happy to add this app to my store - the customer engagement is better and the team is super..
I would like to a few more features to be added to the other plans instead of enterprise so we have can better rewards systems..I would like to see customer being able to use the rewards as a cash back and Redeem points per order..
Rest super happy with the app..keep up the amazing work

The Decor Circle
India
10 days using the app
Growave replied October 4, 2021

Hello, dear The Decor Circle team 👋!

We are so happy to hear such wonderful words from you. It has been a pleasure taking care of your site. We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve 🤍.

Whole Growave works on providing you with the best available features for a successful e-commerce business and thanks for doing our app better. We take into account our dear merchants' ideas. I've gone ahead and passed it along to our Product team letting them know that this is something you would like to see. We will do our best to implement this in future updates of our platform 🤗.

Thanks for sharing your review with us and the community 💖!

February 11, 2022

The ease of use and powerful functions crush any other service I have tried.... and there were a lot. The customer support is hands down the best I have ever received from any Shopify application. They were always responsive and extremely happy to help. Most of the time you install an app and it is never quite like you wanted it to be installed. I reached out and within hours every single aspect of the Growave app was fully implemented EXACTLY how I wanted it in my store. I seriously can't explain how impressed I am by both the functionality and team behind this app. 110% recommend!

Mala of Merit
United States
10 days using the app
Growave replied February 11, 2022

Greetings of the day team at The Mala of Merit 😊,

Allow us to express our immense gratitude to you for leaving so an insightful review. We are over the moon knowing that here at Growave we have met your expectations and provided an excellent customer experience.

Once again thank you so much for being with us. If you need any assistance we are always here to help❤️.

September 11, 2019

We just installed this app, the customer service spent a few days working with us to get everything small little things working to details for our store. We were very pleased. Although there is a time zone difference but they are very responsive and willing to have conference on the phone to solve problems together.

This app also offered a lot of features that help drive customers back to our store as well, these features are so good both us and our customers love it. I'm very thankful for this.

BoardGameBliss Inc.
Canada
9 days using the app
September 10, 2018

Five application in one app it's sound great, but the most excellent feature is their customer support. I very like their support, they have a quick response with a friendly attitude. I am using many apps but never found a service like this in others apps.

Softlens Queen
Indonesia
9 days using the app
March 17, 2023

So far, so good!
They are attentive and dedicated and get the job done efficiently.
You'll immediately see how great they are because we're all merchants.

1Muscle.com
United States
9 days using the app
Growave replied March 20, 2023

Dear 1Muscle.com,

Thank you so much for your amazing 5-star Review. 🤩

We are so happy to know you enjoy your experience with Growave and Support Team. And hearing your positive feedback is the best reward for us. 🤗

Please do not hesitate to contact our team with any questions, we are 24/7 online for assistance. 😊

Happy Growaving! 💛