Reviews (2,136)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.

February 28, 2019

Excellent app , very usefull , the customer support is very prefessional, quick responds, 5+ stars!

Fragile
Romania
8 days using the app
March 15, 2019

Great support, especially Nurila, very fast response. They did everything I wanted. Let's see how it goes from here.

OchelariDirect
Romania
8 days using the app
March 4, 2020

This App is just WOW! so many great features and amazing customer support who helped me a lot ! Highly recommend to everybody who want to make website looks professional and useful

Red Iguana LLC
United States
7 days using the app
July 31, 2019

The reason why I downloaded this app is that the many functions I need are all available with only one app. A month after downloading, I want to select a custom service as the most significant advantage of this app. If I send an e-mail with an exact request, developers can modify it to my request, and the customer service is also very kind.

Objectrare
United States
7 days using the app
February 9, 2021

AMAZING~~~!!
Never seen it before!!! GROWAVE's customer service is so great! quick reply and solved a problem perfectly!
Whenever our team gets a problem because of the Growave app, the Growave team solve the problem as fast as possible. Our team appreciates their CS and the great app. Highly recommended!!

NOTAG SHOP
South Korea
7 days using the app
Growave replied February 9, 2021

Heeey, team at NOTAG SHOP, we really appreciate you taking the time to share your feedback with us. 😊

We put so much effort in performing great support and our team always tries their best to resolve customers queries in a very timely manner, and we are so thrilled that it has resonated with you. 🙏

It’s always a joy for us to work with your team and we definitely will look forward to serving you in the future! ✨

Thank you, once again, for the lovely review and recommendation. ❤️

Edited February 2, 2022

Growave,.... Like a micro wave. Support is great. More important the App works like a charm. First impression was (without seeing all the possibilities) that the Apps looked a little simple. But after seeing the options, I saw my first impression was not correct. I started to work with several Apps and will also start shortly with the Loyalty App.
All looks good. No significant loss in speed. And great functionality. - I say yes to Growave -

Paul Meccanico
Italy
7 days using the app
Growave replied February 2, 2022

Dear Paul Meccanico Team,😇

Wow, thank you for taking time and sharing your love and insightful feedback with us, it`s much appreciated!

Yep, indeed it sounds like a microwave😁 Growave means a lot for us, and thank you for mentioning the speed as well, it truly helps us and other merchants to show how good our app and its features are. It may seem to be difficult but the more you dig into and explore it the more it looks simple.

Your words mean the world to us and make us stay motivated to continue improving our app and serve our amazing and beloved customers like you🌞

Best Wishes,
Your friends at Growave!

June 5, 2019

They did a great job for my Shopify store, not just an app but services, reviews and wishlist are working well. I so appreciate the time they have put in for us, thanks to Kalys especially.

iKids
South Africa
7 days using the app
February 18, 2022

I am in love with this app! I am saving so much money with the app it's amazing! I used to pay $15 a month with Judge.Me and $50/mo with Smile.io. This app has 5 apps included for a small flat fee.
Customer service is top notch. I can say they're almost 24/7, Tina and Alex work with me almost at anytime. They helped set up my store to my exact liking and migrated all my data from other apps.
The UI/UX is pretty simple and effective. It's easy to complete tasks that I need. What more can I ask for?

Leyla Luxe Collection - Wholesale
United States
7 days using the app
Growave replied February 18, 2022

Hi Leyla Luxe Collection - Wholesale 🥰,

You’ve left a smile on the faces of our whole team with your kind words. ✨. We’re grateful for your feedback. It’s our pleasure to provide the best possible service and we’re glad that this commitment was reflected in your experience. Have a wonderful day🙏!

December 15, 2021

I needed some assistance in setting up the app and just had some generalized questions as well... customer service was AMAZING and very supportive and helpful. As for the app itself.. I LOVE that I can have multi apps now in this ONE app... I was paying so much for them individually with my old website, and honestly, this reward program is way better at setting up rewards and actions... its just great all around! I Would give it 10 stars if I could!

Stamp Anniething
United States
7 days using the app
Growave replied December 15, 2021

Hey, our lovely Stamp Anniething Team💘

Thank YOU a lot for that awesome feedback! It motivates us to work even harder and provide our beloved merchants like you with the best support ever. On behalf of our whole team at Growave I would like to express my immense gratitude for having time and leaving us that wonderful review😍

We are lucky to have the opportunity to show you the full power of Growave and we will happily keep assisting you in learning more about our app and its features. Thank you very much for your trust✨

This is the beginning of a beautiful partnership! And wishing you all the best🤞

April 12, 2016

Great app, simple to install and wonderful customer service with Eldar, fast answers and kind exchange. I've tried several but this one is the one i'm keeping ;-)

Moondrugs
France
7 days using the app