Reviews (2,136)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.

August 29, 2018

Amazing integrations that will help any site build it's presence on social media, engage customers, and help sell more products. SocialShopWaves support has been extremely helpful and responsive in setting up a seamless experiences for my users. Def worth every penny!

Findr Fans
United States
7 days using the app
April 7, 2020

I really appreciate this team.
This app is so wonderful and easy to use.
And if you stuck with any problem with this app, you can just contact this team, and they reply and solve the problem within less than an hour.
Highly recommended!

Vitacafe Japan
United States
7 days using the app
October 9, 2014

Brilliant + quick support. I can't wait to get my store complete and have it up live! Def recommend!

Oh nom
Hong Kong SAR
7 days using the app
May 23, 2022

Just started using the app over the last couple of weeks. Their support to get us up and running has been great. We always get a quick response

O My!® Bath and Body
United States
7 days using the app
Growave replied May 23, 2022

Dear team at O My!® Bath and Body 🥰,

We can’t thank you enough for the kind words about Growave. Your review means a lot to us and lets us know we’re on the right track❤️!
Thanks again and have a great day✨!

June 12, 2020

This app was advised to me on the forum. I am very satisfied. And many thanks to the support service)

Yoga Cats
Ukraine
7 days using the app
March 14, 2022

This app is definitely everything I'd hoped it to be. I look forward to seeing how it helps me with conversions. I needed some specific customizations and Alex and Tina both helped me out to my satisfaction. Support is important, especially to new store owners and at Growave they do a great job of making sure we have everything we need, how we need it, to help our store grow. I recommend them.

EconoMart USA
United States
6 days using the app
Growave replied March 15, 2022

Hey EconoMart USA Team! 😍✨

We are pleasantly surprised by your feedback 💙. Thanks a lot for your honest and kind words 💪.

And thanks for helping us to grow too 👏. We're always here for assisting you.

Happy Growaving 🐬

February 14, 2022

When I first got Shopify for a new website, I knew I needed to get a membership/loyalty program. The problem is "WHICH." You have all these positive reviews on every app across the platform which mostly touch on how helpful the customer service is (which I think should be a given and not really something to write a review about, so basically didn't help with my selection of apps at all - not enough info on the function of the app itself) I was struggling to either go with Smile or other cheaper/free alternatives. In the end I chose Growave for the long term route based on in-depth reviews online. Sure, I've had my concerns with this app at first but overall, it's simple, customizable, a lot of options for me to create an experience for site visitors. So far things have been going pretty smooth after some tests and real transactions. The team has been stellar with the support (not the most important on my criteria for choosing an app) but Tina was super quick with the response that it saved me a lot of time which I am thankful for. So yeah, you have a great arsenal to build a membership/loyalty program and a responsive team behind it. Couldn't ask for better myself. Hope Growave continues to be this good.

DocLab Korea
Malaysia
6 days using the app
Growave replied February 14, 2022

Dear team at DocLab Korea🤗,

We’re grateful for your feedback. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Thanks again, and we hope to make your next visit just as positive. Have an amazing day💖!

June 29, 2022

Second time using this app! Love it & as always the setup is so easy & the dev team especially Alex was so helpful! He was very patient & got everything done in no time! Highly recommended.

BarberShopCo
New Zealand
6 days using the app
Growave replied June 29, 2022

Heey BarberShopCo team,

Thank you so much for your kind words! We really appreciate it! It was a real pleasure to collaborate with you!

Alex was very pleased to hear such wonderful words from you. 🤗

Growave team will do our best to continue providing the best service ever! ✨

December 7, 2020

installed this application just to try it out. Installation was fast! Kudos to Growave Devs! I ended up purchasing an Annual Plan. Customer representatives attend to your needs quickly.

OBJECT DEPOT
Philippines
6 days using the app
Growave replied December 8, 2020

OBJECT DEPOT, we really appreciate you taking the time to share your feedback and being so open with us! 💞

We are very happy to have surprised you with our program and we hope for further fruitful cooperation with you and your team! 🥰

Thanks for placing your trust in us! ~

June 28, 2023

I'm pleased with Growave.
I was quite confused at first on how to change the widget position, but Ayana from customer support help me a lot by moving the widget to a better location, and looks much nicer now.

praijing
United States
6 days using the app
Growave replied June 28, 2023

Hi Team,

Thank you so much for your valuable time and for sharing your feedback. We're delighted to hear that our app is serving you well and that our support team has been helpful in addressing your queries and ensuring the smooth functioning of the app. 🤗

Please do not hesitate to reach out for any further assistance or if you have any questions. We are here to help you. 🙌🏻

Ayana,
Growave Support team.