Reviews (2,148)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effectiveness and array of features including loyalty programs, wishlists, and restock alerts. It integrates well with email platforms like Klaviyo, enhancing customer engagement and simplifying management. The 24/7 customer support is highlighted for its responsiveness and helpfulness in customization and issue resolution, making it essential for improving customer experience and supporting business operations.

November 15, 2023

I highly recommend this app. The rewards program is wonderful + review functionality, wishlists and shoppable Instagram galleries! The level of support from the Growave team is outstanding and unbelievably responsive.

UROKO
United States
11 days using the app
Growave replied November 16, 2023

Hey UROKO team,

Thank you for the kind words and the 5-star review! 🥰 We're delighted to hear you love Growave's rewards program, review functionality, wishlists, and shoppable Instagram galleries. Our team is dedicated to providing outstanding and responsive support. We appreciate your recommendation! 💌

Best regards,
Begaiym, Reputation Manager

August 7, 2023

If you are just starting out with your store, I would highly recommend Growave. I already test several loyalty apps; this app is the best with the best customer service. the support team for this app kindly responded to my questions and requests one by one. Thank you all!!!!! I will definitely recommend you to other sellers!!!!!

IMARKU
United States
11 days using the app
Growave replied August 8, 2023

Dear Mark and team at IMARKU,

Thank you so much for your 5-star review!🤩
I really appreciate you taking the time to share your experience and being so open with us.💖

We do our best in order to make our customer's businesses grow and prosper. It's such a wonderful feeling to know that we could assist you the way you wanted.

Our entire team will definitely be happy to read what you wrote!🥰
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Happy Growaving!💙

Anna,
Growave Support team.

April 26, 2021

This is an excellent Shopify Add-on. Multi-purposed app. Wishlist, Reviews and much more. The customer service is first-class. From welcoming you, to guiding you along to understand the power of the app, to the technical support in implementing. I have been extraordinarily impressed. I'm a fan!

Sofa Convertibles
Canada
11 days using the app
Growave replied April 27, 2021

Hiya, Sofa Convertibles team!

From the bottom of our hearts, thank you for leaving such a fantastic review. 🦄 💜 🦄

It's nothing but a pleasure to assist a client like you and provide you with the best service. It's you who makes us powerful, so consider us fans!

I hope you will keep gifting the world comfort and from our side, we promise to help you fo that! 🛋️ 🛋️ 🛋️

January 28, 2022

Je laisse un avis mitigé sur Growave. C'est une application que j'avais installée et qui fonctionnait plutôt pas mal. J'avais activé la liste d'envies et la connexion sociale. Attention quand même car leur site démo est parfait mais les fonctionnalités ne s'afficheront pas forcément ainsi sur votre site, notamment le cœur de la wishlist qui n'apparaît pas sur l'interface de votre site sans un peu de développement.
Depuis leur dernière mise à jour ratée, l'application n'a eu de cesse de buguer et il était impossible d'accéder au compte client. Impossible donc pour le client de passer une commande. J'ai donc demander à Growave de supprimer le code car j'ai dû désinstaller l'application. Même si le service client est fort sympathique, mon compte client n'a plus la même apparence qu'à l'origine et cela n'a rien à voir avec thème initial. Je vous conseille de réfléchir à deux fois avant d'installer cette application car si vous avez un problème, il sera long et difficile de s'en débarrasser. De plus, Growave, qu'il faut contacter plusieurs fois, vous renverra vers le développeur de votre thème alors qu'il n'a rien à voir avec ce problème. Il s'agit bien de leur application qui n'est pas au point. J'ai réalisé mon site de A à Z et je sais très bien à quoi le compte client ressemblait avant. Attention !

Untitled By Am
France
12 months using the app
February 2, 2021

This app helps me a lot! And Tattu & Tina are very helpful in customizing the widget based on my brand. Thank you so much for the superb customer service!

ANAABU.CO
Malaysia
11 days using the app
Growave replied February 2, 2021

We are thanking you for your time and valuable feedback team at ANAABU.CO. 🤗

Please know that it has been an Immense pleasure serving you all through this time and we will try to always handle your work with top care and priority.

Using this opportunity I must note that our widgets suit your shop, looking so personalized and special. 😇

Thank you very much again, always be sure that we are here for you in case you need any assistance.

April 29, 2021

For the moment I only used Wishlist and Reviews but it's work fine. Well integrated and customer service is really good thanks to Tattu. This app is regrouping 5-6 apps in one, very useful.

Metaluna Store
France
11 days using the app
Growave replied April 30, 2021

Good day Metaluna Store team,

Merci beaucoup for leaving us such an amazing review!🤗

Here at Growave we have a lot of movie fanatics, so it is a special gift for us to have a client like you. Please keep doing what you do, and we will be happy to assist you all along and provide you with the most efficient service. ❤️💎

I think this is the beginning of a beautiful partnership!

October 31, 2016

Beautiful and modern design with lovely features that truly gives your store that extra finess and social reach. I especially love their shoppable instagram photos feature. I must also mention that the support team is A+ especially Mr. Kalys Salmakbaev. He is an amazing rep. Its extremely important to me to have great support so that I can get the best use of my applications. So, when I meet a customer representative like Kalys Salmakbaev, I am so much more loyal to continuing a relationship with SocialShopWave because I know I will not be alone on this journey. All the best my fellow entrepreneurs. Try this app today, I promise you, you will not cancel it.

Crown Modern
United States
10 months using the app
Edited July 24, 2018

First thing I want to say is the customer service is absolutely amazing. Before I installed the app, they answered all of my questions through the messenger. Once I installed the app, I kept contact through the messenger and asked them to change the features exactly how I wanted them on my website! And they fixed everything right away, amazing customer service! The favorites part of this app is amazing. It has all the features I was looking for. They can customize it however you would like. I would highly recommend the app. Thank you for all the hard work you guys did making it perfect!

Islandashes808
United States
11 days using the app
February 8, 2019

I try another similar app before but this app is better than any other, and even customer support is so helpful. I'm pleased!

Spike Angel
United States
11 days using the app
August 6, 2019

This 1 app has lots of features for e-marketing that help you to save money and time from installing individual apps. You may need some customization, but the technical support team will care of it. I gave them what I need with screen shot, then the tech team modified it few hours later.

Beauté Hera
Canada
11 days using the app