Reviews (2,147)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its cost-effectiveness and array of features including loyalty programs, wishlists, and restock alerts. It integrates well with email platforms like Klaviyo, enhancing customer engagement and simplifying management. The 24/7 customer support is highlighted for its responsiveness and helpfulness in customization and issue resolution, making it essential for improving customer experience and supporting business operations.
Refine
-
By rating
So far an amazing experience. I have to hand it to Kalys Salmakbaev, he went above and beyond to help set up my store and have everything rock and rolling. I would give them a 10/10 on support and would recommend the app to anyone.
Customer service is very good, reply very fast , Alex is awesome, he is good , kindly , professional , reaction very fast.
Hey Honeybunny Team,
We would like to thank you for your kind words and for your positive 5-star review! 😍
Alex and the whole team are very happy🤗. You made our day 👏.
Have a good week and stay healthy 💪😎.
Do not leave negative review - for your peace of mind.
No notification when you exceed your orders limit. You are out of answers when customer asks you how to apply reward, because you have no clue and have dig it out. Points aren't calculated correctly in British Pounds. You'll have to adjust every order (when customer spotted) manually.
If you want pease of mind, please do not leave negative review.
I have my all windows closed from incoming calls and emails from this corner shop.
Dear Vapesavers team,
We value our customers' opinions and would like to thank you for bringing this to our attention. Moreover, we’re sorry to hear of your less-than-satisfactory experience with Growave and hope you will accept our sincerest apologies. 😢
Regarding your feedback about the order limit, please kindly be informed that we send three email notifications every month if the merchant exceeds the order limit. Also, we have a notification directly in the Admin panel in order for our merchants to be informed.
I would like to mention that for self-study of our app, our team is constantly updating the knowledge base, where you can find answers to your questions. In addition, our customer support team is available 24/7 in order to assist you with all of your queries. 🤗 🙏
Concerning the currency Setting, our app relies on the base currency set in your Shopify Settings, and it converts the amount at the market exchange rate based on that setting. If you allow us the chance to speak with you at your earliest convenience, we would like to make it right so we can get this sorted out as soon as possible. 🙌
日本からレビューです。このアプリはEarning PointsがPlace order、Create account、birthdayで設定できます。付加価値を感じていただけるアプリですね！
Points StatusやRedeem Pointsも設定できる箇所が色々あるため、サイト利用の付加価値を高めるのにとても役立ちそうです！そして最大75件の注文までは$9.00というのも、スモールスタートから大きくしたいサイトには嬉しい価格設定だとおもいました。
またスタッフの皆さんも困った時には密に連絡をとって解決にむけて協力してくれるため安心して導入できました。
今回は海外向けサイトでの利用ですが、今後日本向けのサイトにもがっつり使えるアプリだと感じています！
A review from Japan. Earning Points can be set by Place order, Create account and birthday in this app. It's an app that you can feel the added value!
There are various places where you can set Points Status and Redeem Points, so it seems to be very useful for increasing the added value of using the site! And $9.00 for up to 75 orders is a great price for a site that wants to start small and grow.
Also, when I had a problem, all the staff contacted me closely and cooperated to solve it, so I was able to introduce it with peace of mind.
This time, we are using it for overseas sites, but I feel that it will be an app that can also be used for Japanese sites in the future!
Hi, Mie Hino and FULI Official Store team!
Thank you very much for your amazing review. The whole Growave team appreciates it a lot 🤗.
Our main priority is to make our merchants happy with our product and the feedback we are getting from you only motivates us to perform even better. Day by day we work to improve our app so that both merchants and customers could enjoy it. Especially, I would like to thank you for letting people know that our app can be used in the Japanese market as well.
Let me express our appreciation to you once again and wish you joyful holidays ahead 🎄.
HIGHLY RECOMMENDED, forget all other social apps, cart apps, email apps, login apps, coupon apps...this is the ONLY APP you need!
This is the best application for connecting social media and so many other useful apps like cart abandonment and emails and coupons and pop ups and social login and social sharing and shop by instagram and so much more!!
I went from having 7 different apps costing me hundreds a month to one app that does it all and WAYYYY more and much faster!
Staff was so helpful in implementing their features! So fast to answer and so cordial!
This app is necessary for all stores to be completely honest!
Ive tried ALOT of apps, this is the best one by far!!
Great app, my support from the developer, my experience with this app is amazing and the features added to ny store are awesome, i love this and i recommend it.
Just worked with Alex who helped me solve a number of issues. He was stellar and incredibly helpful and friendly. Growave has great support as others have noted. One thing is that -- the fantastic value they provide aside -- the Rewards customization and design is sorely lacking and poorly designed. After seeing Yotpo and other loyalty program VIP rewards and related design pages, I'm hesitant to launch with the current Growave look and feel for Rewards. It's not bespoke at all -- and their PageFly integration doesn't extend to Rewards I can have someone code to customize, but that runs risks, of course. But I may go that route as I need something that looks and feels at least someone bespoke and brand customized. I'm definitely using them for all their other apps, and I rate the "5 Stars" for those. And again, their support is outstanding. Fantastic team!
Dear team atGrinning Cat Books,
Thank you so much for leaving us a review, it`s much appreciated✨
We are glad to hear that our customer support team in the person of Alex has helped you so you are satisfied and enjoying it. This is our main and the only priority that our customers are happy and satisfied with our app and customer support services too💖
Your feedback is really appreciated and we do acknowledge that there is always room for improvements and whole our team at Growave constantly doing their best to improve our app, its features, and design as well. However it takes time and definitely, we will keep improving the app, and feedback like yours is indeed important to us, it helps and motivates us to provide the best features and support that our merchants deserve🌞
Regards,
Growave Team😇
This is a great app with lots of features. The customer service and integration support provided by Kalys and Tim was first class. Highly recommended.
I just installed the app today, and I'm completely new to html codes and needed help very badly. Their support replied to my mails and helped me to set up everything. I'm very satisfied with the app itself and their great support! Highly recommended!
Very easy to install and every question I had regarding customization was answered quickly. Alex and Tina were extremely helpful.
Dear team at SUPERHIGH😊,
We can’t thank you enough for the kind words about Growave. Your review means a lot to us and lets us know we’re on the right track🙌🏻!
We’re very grateful for customers like you and hope you stick with us for years to come❤️!