Reviews (2,123)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support and comprehensive features, including loyalty programs, wishlists, and reviews. They appreciate the quick and helpful support team, responsive to customization and technical issues, often within an hour. The user-friendly interface and seamless integration with tools like Klaviyo are also noted, alongside positive impacts on customer engagement, retention, and revenue. Continuous improvements and global support across different time zones and languages further enhance its appeal for e-commerce operations.

April 12, 2018

excellent app,quick customer support

Trendqo
India
2 days using the app
January 4, 2023

Growave is such a great app - has helped me consolidate several apps into one, reducing complexity. The support team are really great, very responsive and very happy to help.
I would definitely recommend Growave.

Aleemahs
Australia
1 day using the app
Growave replied January 5, 2023

Dear Loan and team at Aleemahs!🥰

Happy New Year! And best wishes for 2023.🥂✨🎄

We do appreciate your amazing review and your made wonderful start our year by your kinds words. 🙌 We do love to help you always and thanks for choosing us for your beautifull store. 😍

July 21, 2021

Excellent support! App has some cool functions. Responds is very quick and the team will help you set things up.

Your Film Poster
Netherlands
1 day using the app
Growave replied July 21, 2021

Heya awesome team at Your Film Poster 🎞,

Thank you very much for such great feedback on us and on Growave. We all put an effort to enrich it with cool features that would be really helpful for your business. Every minute of that effort brings us true pleasure and we are incredibly lucky to have customers like you who can see it and who enjoy the Growave experience.

Wishing you a fantastic week ahead 🙌.

April 20, 2023

excellent support by the team. I love that they respond so quickly and comprehensively. Great job to everyone!

Lady Estere Jewellery
Singapore
1 day using the app
Growave replied April 21, 2023

We cannot thank you enough for such a lovely and insightful review from your team, Lady Estere Jewellery! 😇

Our support team always goes above and beyond to provide excellent service to our lovely customers and it’s such a pleasure for us to receive your compliments about it.

We are so happy to see how Growave perfectly fits in your beautiful store and even happier that you find it suits your needs. ✨

Once again, thank you so much! We hope for many years of fruitful cooperation with you. 💖

September 7, 2018

The customer service is great. Very quick, knowledgable, and helpful. Links sent and explanations given with a friendly attitude

PB and Apple Jelly
United States
1 day using the app
June 21, 2022

I looked into Growave initially because I needed a referrals app and my existing rewards app would have cost 3x more to add that functionality. But as I learned more about their rewards options, wishlist, reviews, and social sign-in, I realized their features were so much better than the other various apps I was currently using. I swapped out all of those and have really appreciated the cheerful response and super speedy tech support on a couple of small questions I had - especially to configure the reviews to only show the reviewer’s initials. Thank you!! USuper app - highly recommended!!

junglesuit
Singapore
1 day using the app
Growave replied June 21, 2022

Hey, Team at Junglesuit! 🥰😃

Oh, your feedback and thoughts about our support team and app features are greatly helping our team and especially me. ✨ Thank you so much for your awesome 5-star review! 💘

You're amazing either way! In the meantime, please don't hesitate to reach out to me with any questions you might have! 🐬

March 31, 2021

I've had this app installed for about a week and so far, it's been great. It was easy to set up everything and I love the new rewards program. The responsiveness of their customer support is outstanding and they already helped me with a bunch of small but vital actions I couldn't make work correctly myself. Within minutes of activating it, a visitor set up an account! thanks for a great app!

Wall of the Wild
United States
1 day using the app
Growave replied April 2, 2021

We can say nothing but "wow", woooow thank you very much for leaving so thoughtful review team at Wall of the Wild🥳,

Our focus is to serve your requirements with our features and assistance. And we would love to send us our appreciation for granting us the chance to show our potential. It was a joy serving you. Thanks for being our customer❤️.

We hope for fruitful cooperation in the future.

May 18, 2023

Amazing product! Backed also by an amazing team, super helpful and with quick replies and fast implementations. There are a lot of components to the app and you'll need to spend some time to make sure that you set it up correctly, but well worth the time and effort

Afrioz Pty Ltd
Australia
1 day using the app
Growave replied May 18, 2023

Hi Dean and Afrioz Pty Ltd Team!

Thank you so much for taking the time to leave us a fantastic 5-star review for our app. We are thrilled to hear that you had such a positive experience, and we truly appreciate your support and feedback. Your satisfaction is our ultimate goal, and it's incredibly rewarding to know that we have met and exceeded your expectations 🤩.

Should you have any further suggestions or requests, please do not hesitate to reach out to us. We are always eager to improve and provide an even better experience for our users 😊.

March 3, 2020

The Things Most people don't understand is the Implementation and the Seamless Integration. People at Growave like Tattu, really understand and they have build this app around it. We are not developer, so coding and Adding widget is not our Cup of Tea. So until and Unless a Developer do this, we are stuck.

So 5 Stars for Amazing Service.

Woodsala
India
1 day using the app
January 22, 2023

The application is very good and easy to set up! The support is very responsive and we thank them for all their help!

hadijewelry
Switzerland
1 day using the app
Growave replied January 23, 2023

Dear Jamila and hadijewelry team ❣️!

Thanks a lot for your 5-star review! We sincerely appreciate your feedback 💛.

And we’re so happy to have you as a customer. You’re welcome to come again anytime 🥰.