Reviews (2,136)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.

October 5, 2018

Awesome support thank you so much
And you have The best social media apps in the apps Store.
Thank you

MA MODE
Morocco
About 17 hours using the app
March 24, 2023

Great app!
After trying several App for loyalty rewards/wishlist and more, I chose Growave for several reasons: quality/price, multiple options and fast technical service that fixed my errors.
So, I highly recommend it!

The Art of Julia Spiri
Spain
About 14 hours using the app
Growave replied March 27, 2023

Hi, The Art of Julia Spiri!

Thank you for the glowing review🥰!

We are grateful for your kind words and are pleased to know that our product has exceeded your expectations. Thank you for choosing us!

June 29, 2024

Hi, I am not using the app, how can I delete all the data in my site?

ALECRIM.lab
Brazil
Growave replied July 1, 2024

Hi, Sonia and the team at ALECRIM.lab,

It is Ayana from the Growave support team 💫 . Thank you for reaching out and leaving us a review.

Regarding your question about deleting all data from your site, we can assist by asking our dev team to remove any remaining code from our app. To do this, we'll need access to the Apps, Themes, and Settings sections of your Shopify store. Please share the collaborator code with us at support@growave.io so we can proceed with the request. We have also sent this information to your email, so please kindly check your inbox.

Thank you in advance! We look forward to assisting you.

Ayana,
Customer Support Team ❤️

June 26, 2020

Really impressive customer service and software! They ironed out every issue down to the smallest detail to make the app work perfectly on our new store. So great to have all these tools integrated. They really go the extra mile, well done!

Thread and Maple
Canada
About 7 hours using the app
Edited January 17, 2020

I tried many different Loyalty apps but this one is the best so far! We were able to translate everything on the front end into Japanese, perfectly, which other apps didn't allow. We also have Wishlist and Review apps separately, but with Growave we can get rid of those. Integration was super easy and fast, too. Customer service is awesome, I was able to solve every issue within an hour of installation. Highly recommended!
設定画面は英語ですが、お客様が見る画面は完璧に日本語にでき、すばらしいです。沢山のアプリを試しましたが、ちゃんとできたのはこのアプリだけでした。価格も他と比べ良心的です。

amirisu
Japan
About 6 hours using the app
July 17, 2023

The app integrates very well and easy into my existing shop. The support is really helpful and fast. I had a question and needed support with the integration of product reviews on my page. The request was fulfilled within 1 hour by a developer. Really great product and serivce!

Nomadik
Switzerland
About 6 hours using the app
Growave replied July 19, 2023

Dear Nomadik,

We are very grateful for the feedback you left. Therefore, we try to do our best every day! 😊🙏

I am very happy that we were able to help you quickly and promptly. Our service is constantly improving and we hope to continue to leave you satisfied. It is our main priority. 💜

We are always here to assist you in any situation wherever you are in the world. ✨

Saule,
Growave Support team.

November 15, 2017

Amazing experience , support is something out of this world Kalys was NEXT LEVEL give him a pay rise hes a magic man.

Avatar New Zealand Manuka Honey
New Zealand
About 5 hours using the app
February 3, 2020

This app has been nothing short of incredible. I was assigned a personal customer service rep named Tattu who was essentially like a concierge! She helped me with integrating the app with my site, and provided me with useful resources for reference. If all customer service was like what she provided, this world would have a lot less frustrations. I strongly recommend Growave and hope you get to work with Tattu.

Mandeaux
United States
About 5 hours using the app
March 15, 2018

I think the concept and system is good.... once I am a part of the SocialShopWave....
I realized that... their Service is even better than the best!!!

System work great even on a free plan, it is not just a 1 app, but they are 3 apps at the same time!!!

My hat off to the Developer Team on the professional and friendly support from the SocialShopWave this is one of the best support from the Shopify App Developer Partner!!!!

Thank you so much for the hardworking, your dedication totally give the best to everyone around the corner....

The Best!!! Top Top Top!!!!

Breeder Care
Thailand
About 3 hours using the app
January 28, 2020

Just started using this app and it has amazing easy to use features. The customer service chat was amazing. They walked me through the whole process and answered a million of my questions. Thanks

St Lucia Sea Moss
United Kingdom
About 3 hours using the app