Reviews (2,152)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its suite of features that boost customer engagement and sales, including loyalty programs, wishlists, and review management. They appreciate its fast performance, seamless Shopify and Klaviyo integration, and the ability to consolidate multiple functionalities. The wishlist and photo reviews are favorites for enhancing the shopping experience. Exceptional customer support is noted for responsiveness and customization capabilities.

June 1, 2022

If you are looking for an app that will allow your customers to come back for more with rewards and wish lists etc., you are looking at the right one! This app has all in one for building a strong connection with your fans and the best thing about it is the amazing supporting team. They are helping you around the clock and super patient. They even helped us customize how we wanted our wish list to look like. Alex was helping us all the way and we are just blown away with what the team has done for our website. TAHNK YOU SO MUCH!

FoodCraft Online Store
Hong Kong SAR
2 days using the app
Growave replied June 1, 2022

Dear Foodcraft team❤,

Thank you so much for your detailed review. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. You’ve left a smile on the faces of our whole team with your kind words❤️.

Thanks again, and have a wonderful day✨!

July 12, 2023

Great app great lots of different features. I had some questions and got free support from the team. The customer service team have been excellent in sorting out issues.Would highly recommend.

BrookGaming
Taiwan
2 days using the app
Growave replied July 13, 2023

Dear BrookGaming,

Thank you so much for your responsiveness! Your opinion about our work is very valuable and influences our productivity, making our work even better. 🤗

We will always try to improve our support so that you keep choosing us. 🙏

Please don't hesitate to reach out, we're always here for you, no matter what. 💜

Saule,
Growave Support team! 🥰

April 5, 2019

Great support! Very fast and helpful. I'm looking forward to integrale more features. Thank you very much!

P U R V I D A
Germany
2 days using the app
March 22, 2019

don't know of app but customer service is super awesome even better than shopify.so i just love itlove itlove itlove itlove it

nmc official store
India
2 days using the app
October 23, 2017

Great app, and the support team is even better! Highly recommended!

Elastic Band Co
United States
2 days using the app
April 12, 2018

excellent app,quick customer support

Trendqo
India
2 days using the app
July 21, 2021

Excellent support! App has some cool functions. Responds is very quick and the team will help you set things up.

Your Film Poster
Netherlands
1 day using the app
Growave replied July 21, 2021

Heya awesome team at Your Film Poster 🎞,

Thank you very much for such great feedback on us and on Growave. We all put an effort to enrich it with cool features that would be really helpful for your business. Every minute of that effort brings us true pleasure and we are incredibly lucky to have customers like you who can see it and who enjoy the Growave experience.

Wishing you a fantastic week ahead 🙌.

April 20, 2023

excellent support by the team. I love that they respond so quickly and comprehensively. Great job to everyone!

Lady Estere Jewellery
Singapore
1 day using the app
Growave replied April 21, 2023

We cannot thank you enough for such a lovely and insightful review from your team, Lady Estere Jewellery! 😇

Our support team always goes above and beyond to provide excellent service to our lovely customers and it’s such a pleasure for us to receive your compliments about it.

We are so happy to see how Growave perfectly fits in your beautiful store and even happier that you find it suits your needs. ✨

Once again, thank you so much! We hope for many years of fruitful cooperation with you. 💖

September 7, 2018

The customer service is great. Very quick, knowledgable, and helpful. Links sent and explanations given with a friendly attitude

PB and Apple Jelly
United States
1 day using the app
June 21, 2022

I looked into Growave initially because I needed a referrals app and my existing rewards app would have cost 3x more to add that functionality. But as I learned more about their rewards options, wishlist, reviews, and social sign-in, I realized their features were so much better than the other various apps I was currently using. I swapped out all of those and have really appreciated the cheerful response and super speedy tech support on a couple of small questions I had - especially to configure the reviews to only show the reviewer’s initials. Thank you!! USuper app - highly recommended!!

junglesuit
Singapore
1 day using the app
Growave replied June 21, 2022

Hey, Team at Junglesuit! 🥰😃

Oh, your feedback and thoughts about our support team and app features are greatly helping our team and especially me. ✨ Thank you so much for your awesome 5-star review! 💘

You're amazing either way! In the meantime, please don't hesitate to reach out to me with any questions you might have! 🐬