Reviews (2,149)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features including loyalty programs, wishlists, photo reviews, and restock alerts, all integrated with Shopify and email platforms like Klaviyo. They praise the loyalty program for boosting customer engagement and sales, and the wishlist feature for enhancing customer satisfaction. The support team is noted for being quick, efficient, and friendly, with issues often resolved within hours.

December 26, 2024

Now that I have been in contact with the team, I have been able to realize the capabilities that this application has. The team has helped me a lot with quick responses and very good support.

NiceLifemx
Mexico
Over 2 years using the app
Growave replied December 27, 2024

Dear Maria at the NiceLifemx team,

Thank you so much for your kind words 🌸! We're thrilled to hear that you've been enjoying the capabilities of our app and that our team has been able to assist you effectively.

Your feedback means a lot to us, and we're always here to help whenever you need support. 😊

Kind regards,
Ayana

December 2, 2024

I can tell that Growave support team is very great, especially response of our query is very quick and perfect!
There are so many features on app, thus we can find the suitable usage. Even if we need some modifications, such as layout changes, Growave supports us very well!

RAGTAG GLOBAL
Japan
Over 2 years using the app
Growave replied December 4, 2024

Dear Team at RAGTAG GLOBAL 🥰,

Thank you so much for your kind words and wonderful feedback! It truly means the world to us to know that you’re happy with our support and the app’s features.

We’re thrilled to hear that you find the response to your queries quick and helpful. Providing prompt and effective support is something we strive for, and it’s incredibly rewarding to see it making a difference for you.

It’s great to know you’ve been able to explore the app and find features that suit your needs. We’re also delighted to assist with customizations like layout changes—it’s all part of ensuring the app fits your business perfectly.

If there’s ever anything else we can help you with or new ideas you’d like to explore, please don’t hesitate to reach out. We’re always here to support you!

Thank you again for your kind words, and we look forward to continuing this wonderful partnership. 😊

Best wishes,
Kani
​Customer Support Manager

December 13, 2024

I am very satisfied with the support provided by the Growave support team. Their attention was extremely quick, friendly, and they resolved the issue immediately. In my case, I was attended to by Anna, who was very kind and efficient. We have been using the application for almost two years now and this is the first time we have had to resort to the support team. We are very satisfied with the application and its performance.

Moto-Rad
Mexico
Almost 2 years using the app
Growave replied December 14, 2024

Dear Moto-Rad team,

Thank you so much for your kind words and for sharing your fantastic feedback! 🤩
It’s great to hear that you were happy with the support provided by our team. We’re delighted that Anna was able to assist you promptly and professionally, and I’ll be sure to pass along your compliments to her. 💕

We’re also very grateful for your continued trust over the past two years. Knowing that the application has been meeting your expectations and running smoothly for so long is incredibly rewarding for us.

Please remember that we’re always here for you. If you ever need assistance again, no matter how big or small the issue, don’t hesitate to reach out. Your satisfaction is our priority!
Thank you for being such a valued part of our community, and we look forward to supporting you for many years to come. 😊🙏

Warmest regards,
Customer Support Team

January 26, 2025

App was easy to implement and I love the reviews that customers have left. I use this in my marketing. The team has been great to work with and always responds quickly to any questions I might have. Migration support was fantastic.

Blind Cat Chocolate
United States
About 1 year using the app
Growave replied January 27, 2025

Dear Blind Cat Chocolate Team,

Thank you so much for your kind words!🙏Our team works hard to ensure that all inquiries are handled promptly and effectively, and your feedback truly motivates us to keep improving. ❤️

We’re also thrilled to hear that our app has positively impacted your marketing efforts. It’s always rewarding to know that our tools are making a difference for our customers.😊

If you require any further assistance, please do not hesitate to contact us. We are here to assist you!

Warm regards,
Syrgak
Customer Support Team

December 12, 2024

Thank-you so much for your super fast support. I am very pleased with the final layout of the wishlist button on the product page - it looks great...!! The team at Growave have always been very supportive and highly responsive to communication from the beginning. I would highly recommend Growave.

MINGALABA
Australia
Almost 2 years using the app
Growave replied December 13, 2024

Dear team at MINGALABA,

Thank you so much for your kind words and for taking the time to leave such a glowing review!💖

We’re thrilled to hear that you’re happy with the final layout of the Wishlist button on your product page—it’s great to know it turned out just the way you envisioned!
Our team always strives to provide fast and responsive support, so your appreciation means a lot to us. If you ever need assistance in the future, don’t hesitate to reach out.🙌🏻

Wishing you continued success! 💫

Best regards,
Begi
Customer Support Manager.

November 14, 2024

Many thanks to the Growave team and all the support staff, especially Begi for listening carefully to our needs and solving them quickly and perfectly! I will keep using this app consistently! Very friendly for the seller!
And it's very functional, I hope to do some upgrades for the membership section, for example it's a free gift for points redemption, it would be nice to limit the total quantity and realize that out-of-stock products are not redeemed for points, it would be more convenient. I'm sure Growave will improve and upgrade!
Lastly, thank you to all who read this! I wish you all a wonderful day!

Kizer
China
Over 2 years using the app
Growave replied November 15, 2024

Hey Team!

Thank you so much for your heartfelt and detailed feedback! We are thrilled to hear that you’ve had a positive experience with Growave and our support team. We’ll make sure your kind words are shared with them—it will surely brighten their day!

We also appreciate your thoughtful suggestions regarding the membership section. Features like limiting quantities for free gift redemptions and ensuring out-of-stock items are not redeemable are excellent ideas. Your insights are invaluable as we continue to enhance and refine our app. Rest assured, our team is committed to evolving and making Growave even more functional and user-friendly for merchants like you.

Your enthusiasm and trust motivate us to do better every day. Thank you for being such a valued part of our community, and we’re excited to continue supporting your business growth.

Wishing you a wonderful day as well! 😊

Warm regards,
Growave Support Team

February 12, 2025

The customer service is more than wonderful and the services provided by the company contribute effectively to the prosperity of my brand. I highly recommend it.

Zeido.Clothing
United States
Over 2 years using the app
Growave replied February 13, 2025

Hello team at Zeido Clothing!

Thank you for your wonderful review! 🌟 We're delighted to hear that you've had such a positive experience with our customer service and that our solutions are contributing to your brand’s success. Your recommendation means the world to us!

If you ever need any assistance, we're always here to help! Wishing you continued success and prosperity! 🚀✨

Best regards,
Anna
Customer Support Team

February 19, 2025

The Customer Service Team is extremely helpful, fast, and kind!

The Bookish Shop
United States
About 5 years using the app
Growave replied February 20, 2025

Dear team at the Bookish Shop,

Thank you so much for your kind words! We truly appreciate your feedback and are happy to hear that our Customer Service Team was able to assist you quickly and with care. 🙌

Providing outstanding service is our top priority, and it’s wonderful to know that we met your expectations.

If you ever need further assistance, please don’t hesitate to reach out—we’re always happy to help!

Wishing you continued success! 🌟💙

Kind regards,
Growave Support Team

November 29, 2024

Growave's dedication to making everything work perfectly and fast is one of many appreciated things that make them a great partner. 

Awesome service and great web developers make the dream work.

Brûlerie du Quai
Canada
Over 3 years using the app
Growave replied November 30, 2024

Hi the team at Brûlerie du Quai,

Thank you for sharing your fantastic 5-star review! We're happy to hear that you're finding our app's functions a valuable all-in-one solution for your needs. 🙏🥰

Your kind words about our customer service team have made our day! We're committed to providing top-notch support and ensuring a seamless experience for our users. It's wonderful to know that you found our team incredibly helpful and responsive.

Your support means a lot to us, and we're grateful for the opportunity to serve you. If you ever have more questions or need further assistance, please don't hesitate to reach out. 💗

Janat,
Customer Support Manager

December 6, 2024

I am using the free version and it's already awesome with tons of features available. My main purpose for this app is for the reward system and reviews.
Recently, I have encountered a problem with the reviews layout/UI on my store page, the staffs, especially Kani and Janat, they are extremely helpful and had helped me sorted out my concern within two days time.
With that, there's no reason for me not to write a review to praise the support staff and the easy to use, features packed app.
Keep up the good work guys! <3

TzunaBee
Malaysia
4 months using the app
Growave replied December 7, 2024

Dear TzunaBee team,

We truly appreciate your kind and thoughtful feedback! It’s fantastic to hear that you’ve been enjoying the app and that our features are supporting your business in the way you hoped. 🥰
Our team is always dedicated to providing friendly and effective support, and your acknowledgment of our efforts really inspires us to continue improving and delivering the best experience possible.

We’re also thrilled to hear that you find the app user-friendly. We’ve put a lot of effort into ensuring the interface is simple to navigate and the features are effective, so it’s incredibly rewarding to know that it’s making a positive impact for you. We’re always working to enhance the app, and your feedback plays a key role in helping us create even better experiences for our users. 🤩🙌

We really appreciate you taking the time to share your thoughts with us. Your feedback not only boosts our morale but also helps us understand what users value most, which is crucial as we continue to develop and enhance the app. Thank you for being such a supportive user, and we’re excited to continue serving you in the future.
Please don’t hesitate to reach out if you ever need further assistance or have any more suggestions – we’re always here to help! 💕

Warmest regards,
Customer Support Team