Reviews (2,145)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this multifunctional app for its loyalty and rewards programs, review systems, and wishlist features, all in one cost-effective solution. They appreciate the user-friendly interface and the responsive support team that aids in customization and smooth integration. Many note a positive impact on business operations and customer retention shortly after implementation, praising the ongoing development and attentive customer service.
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We have been using Growave for a few years now and so far I would say it is one of the cheaper option for Loyalty and Review Add on (which we need both features to work together without having to configure across different apps). We have tested out a lot of Loyalty apps and decided to go with Growave. Customer service is very prompt as well. Recommended :)
Dear team at USTAR Cosmetics,
Wow, thank you so much for the glowing 5-star review! 🌟 We're thrilled to hear that Growave has been your go-to solution for loyalty and reviews, and that we've made things seamless for you! Your kind words about our customer service really made our day – we're here to help, always. 😊
It’s fantastic to know that our app has been a valuable addition to your store. Your recommendation means the world to us!
Thanks again for being a loyal customer, and we look forward to supporting you for many more years to come! 🚀✨
Warmest wishes,
Ayana
Customer Support Manager
This app has lot of features, support is top notch!! They help beyond expectations.
Dear team at Kitchen Switchen,
Thank you so much for your wonderful feedback! We're truly delighted to hear that you've been enjoying the features of Growave and that we were able to provide exceptional service. Your impression means the world to us, and it’s incredibly rewarding knowing we’re making a positive impact! 🥰
If there's anything else we can assist with or if you have any suggestions, please don’t hesitate to reach out.
Wishing you continued success and lots of joy with the app!
We will always be here to support you, dedicated to helping advance your thriving business. 🌟
Warmest regards,
Saule
Customer Support Manager
I am using the free version and it's already awesome with tons of features available. My main purpose for this app is for the reward system and reviews.
Recently, I have encountered a problem with the reviews layout/UI on my store page, the staffs, especially Kani and Janat, they are extremely helpful and had helped me sorted out my concern within two days time.
With that, there's no reason for me not to write a review to praise the support staff and the easy to use, features packed app.
Keep up the good work guys! <3
Dear TzunaBee team,
We truly appreciate your kind and thoughtful feedback! It’s fantastic to hear that you’ve been enjoying the app and that our features are supporting your business in the way you hoped. 🥰
Our team is always dedicated to providing friendly and effective support, and your acknowledgment of our efforts really inspires us to continue improving and delivering the best experience possible.
We’re also thrilled to hear that you find the app user-friendly. We’ve put a lot of effort into ensuring the interface is simple to navigate and the features are effective, so it’s incredibly rewarding to know that it’s making a positive impact for you. We’re always working to enhance the app, and your feedback plays a key role in helping us create even better experiences for our users. 🤩🙌
We really appreciate you taking the time to share your thoughts with us. Your feedback not only boosts our morale but also helps us understand what users value most, which is crucial as we continue to develop and enhance the app. Thank you for being such a supportive user, and we’re excited to continue serving you in the future.
Please don’t hesitate to reach out if you ever need further assistance or have any more suggestions – we’re always here to help! 💕
Warmest regards,
Customer Support Team
Good app! The customer service reply to me & solve my issue very fast!
Hey, the team at COFOGLOBAL and Tony,
Thank you so much for your kind words and positive feedback! 😊 We’re thrilled to hear that you found our app helpful and that our customer service team was able to resolve your issue quickly. Providing prompt and efficient support is our top priority, and it’s always rewarding to know we’ve made a positive impact 🫶🏻.
If there’s anything else we can assist you with, please don’t hesitate to reach out. We’re here for you! 💙
Best regards,
Customer Support Team
We recently switched to Growwave (from LOOX) and the experience has been exceptional! With over a decade of marketing experience, I’m always cautious about tech support, especially when it’s primarily email-based. But Growwave’s team has blown me away. Their support is fast, clear, and easy to understand. They've efficiently handled all requests and keep me updated throughout the process. The features have also enhanced both the look and functionality of our site. If you're hesitant about switching, I can confidently say the transition was seamless. I rarely leave reviews, but this one was well-earned.
Dear Lindsey and the team at Four Star Seafood and Provisions,
Wow, what a fantastic review—thank you so much for taking the time to share your experience with Growave! 🌟
We’re absolutely over the moon to hear that your switch from LOOX to Growave has been seamless and that our support team has exceeded your expectations. Your kind words truly fuel our passion for providing top-notch service.
With your expertise in marketing, we know you have a sharp eye for both functionality and customer experience, so it means the world to us that you found our features to elevate both the look and performance of your site. We always strive to keep things smooth and efficient for our users, and it’s heartwarming to know we've earned your trust!
Should you ever need assistance or have any new ideas, we’re just an email away—ready to continue making your Growave experience exceptional. 😊
Thank you again for the wonderful review and for being part of the Growave family. Here's to continued success together!
Warmest regards,
Anna & The Growave Team 💫.
it works good, but you need the entry plan for a lot of things
But it has a lot of functions all together which is nice
Hi the team at Lovely Gifts By Felicia,
Thank you for taking the time to share your positive experience with the Growave app 🥰. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. Let us know if you need anything, we are always here for you.
Best regards,
Yzat
Customer Support Manager
Although we are still in the setup phase, I truly appreciate the quick and helpful support from the Growave team. They respond promptly to my questions with detailed guidance. It's reassuring to know that such reliable support is available whenever we need assistance.
Hello Haruta,
Thank you so much for your kind words! We’re thrilled to hear that our team has been able to support you effectively during your setup phase. Providing prompt and detailed guidance is something we take pride in, so it’s wonderful to know that our assistance has been helpful and reassuring for you 🥰.
We’re here for you every step of the way, and please don’t hesitate to reach out whenever you need support. We’re excited to continue working with you and look forward to seeing all that you’ll accomplish with Growave!
Warm regards,
The Growave Team
It is early days but, so far, the experience with Growave has been excellent.
Their team are friendly, knowledgeable and quick to respond.
They have worked very hard to help me get Growave installed and running the way I want it to.
I highly recommend them
Dear We Are Fair Trade Ltd team,
Thank you so much for your kind feedback! We’re thrilled to hear that we’ve been able to meet your expectations. It’s a pleasure for our team to assist you and ensure everything runs smoothly, so knowing our efforts are making a difference means a lot to us. 🤗💕
We truly appreciate your recommendation and are excited to continue supporting you every step of the way. If you ever have any questions or need help, we’re always here for you.
Thanks again for choosing Growave — we can’t wait for more great moments ahead! 🌟
Warmest regards,
Customer Support Team
Customer support is excellent and the product has been working well. It is great that it has so many features in one app. Excellent addition to our web and in-store experience.
Dear team at Clean Beauty Market✨,
Thank you so much for the amazing review💖! We're thrilled to hear that our app is enhancing your experience. It’s great to know that you're enjoying the variety of features, and we're especially happy to hear that our customer support has been helpful. If you ever need anything, we're always here to assist!
Thanks again for your support! 😊
Best regards,
Begi from the Growave Support team.
We launched Growave just over a week ago and couldn’t be happier with the experience so far! The customer service has been outstanding—any issues we encountered were promptly addressed, and the team has been incredibly supportive. Highly recommend.
Dear Antioxi Team,
Thank you so much for your kind and thoughtful feedback! We’re beyond happy to hear that your experience with Growave has been such a positive one. Knowing that our customer service has been there for you when needed really warms our hearts—we’re truly committed to making sure you feel supported every step of the way.
Your recommendation means so much to us, and we’re grateful to have earned your trust. If there’s ever anything more we can do, please don’t hesitate to reach out. We’re always here for you.
Thank you again for your support and kind words!
Best wishes,
Customer Support Team