Reviews (2,123)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support and comprehensive features, including loyalty programs, wishlists, and reviews. They appreciate the quick and helpful support team, responsive to customization and technical issues, often within an hour. The user-friendly interface and seamless integration with tools like Klaviyo are also noted, alongside positive impacts on customer engagement, retention, and revenue. Continuous improvements and global support across different time zones and languages further enhance its appeal for e-commerce operations.

August 27, 2024

DoneGood
United States
About 4 years using the app
Growave replied August 28, 2024

Hello DoneGood team!
Thank you for your feedback on our app and 5-star review!

We’re thrilled to see that you really like our app! Your rating is very important to us, and we strive to improve it every day, bringing you new features to enjoy. Let’s grow together!

Thank you so much for choosing us!

Kind regards,
Yzat
Customer Support Manager

July 12, 2024

Moda Xpress
United States
About 5 years using the app
Growave replied July 13, 2024

To the esteemed team at Moda Xpress,
Thank you so much for the amazing 5-star review! 💖🌟

We're always here to listen and make your experience even better. Enjoy Growave and thanks again for your fantastic review!

Begi,
Customer Support Manager

July 30, 2024

Loup
United States
About 1 year using the app
Growave replied July 31, 2024

Hi, the team at Loup,
We appreciate you taking the time to leave us a review! 😊

Happy Growaving! 💙

Janat,
​Customer Support Manager

August 13, 2024

Safari Ltd®
United States
6 months using the app
Growave replied August 14, 2024

Dear team at Safari Ltd®,

Thank you so much for the 5-star review! 🌟Your support truly means a lot to us. We're delighted that you're satisfied with Growave.
Wishing you continued success with your store!

Best regards,
Saule from the Growave Support team.

Edited August 9, 2024

Zaphino
Romania
20 days using the app
Growave replied August 2, 2024

Dear team at Zaphino,
Thank you so much for your five-star rating! 💖 We're delighted to learn that you've appreciated our service. Please know that we're always here to assist you with any questions or concerns you may have.

Best regards,
Binazir
Head of Customer Support team

May 14, 2024

GROUPERS COMPANY
Kuwait
12 months using the app
Growave replied May 16, 2024

Hey, GROUPERS COMPANY,

Thank you for taking the time to share your glowing 5-star review!🥰 It brings us immense joy to learn that our platform has met your expectations and delivered the experience you were looking for. Your appreciation serves as a great source of motivation for us to continue striving for excellence in all that we do. Be sure that our team is always here to lend a helping hand whenever you may need it.

Thank you again for your trust and support! 💙

Begaiym, Client Care Specialist

April 9, 2024

AMes Thés
United States
About 2 years using the app
Growave replied April 10, 2024

Hello, AMes Thés team,

Thank you so much for your 5-star rating of our app.😍 It's really rewarding to know that we meet your expectations and that you value us highly. We will continue to provide top-notch services just like this. If you ever need our assistance, we're always here to help.

Thanks for choosing Growave! 💙

Begaiym, Client Care Specialist

February 6, 2024

Banzi Jewelry
United States
Over 3 years using the app
Growave replied February 8, 2024

Hi, Banzi Jewelry team,

We wanted to express our gratitude for your fantastic 5-star rating! Your support means everything to us. We're delighted that you're enjoying Growave. If there's anything we can do to make your experience even better, please feel free to let us know. Thank you again!✌️🥰

Warm regards,
Begaiym, Reputation Manager

January 31, 2024

Delikatesi i tako to...
Serbia
About 4 years using the app
Growave replied February 1, 2024

Hi, Delikatesi i tako to... team,

Wow! Your 5-star rating brightened our day. Thanks a bunch for your support; we're on a mission to keep providing you with the best services! 👍🤗

Begaiym, Reputation Manager

Edited April 26, 2024

Nestasia
India
Almost 5 years using the app
Growave replied January 1, 2021

Hey, Nestasia team,

Thank you so much for your support and high rating! The fact that our team has been able to address any prior concerns and earn your trust again brings us immense satisfaction. Growave is fully committed to rectifying any issues and ensuring your experience with us is nothing short of exceptional. Here's to many more positive experiences together! 🎉🩷

Warm regards,
Begaiym, Client Care Specialist