Reviews (2,162)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features like loyalty programs, wishlists, and Klaviyo integration, noting it effectively replaces multiple apps. They praise its user-friendly interface and continuous updates for enhancing site functionality. The support team is highlighted for their quick, effective assistance and 24/7 availability, significantly improving merchant satisfaction and making it essential for business growth on Shopify.

June 26, 2020

Really impressive customer service and software! They ironed out every issue down to the smallest detail to make the app work perfectly on our new store. So great to have all these tools integrated. They really go the extra mile, well done!

Thread and Maple
Canada
About 7 hours using the app
July 17, 2023

The app integrates very well and easy into my existing shop. The support is really helpful and fast. I had a question and needed support with the integration of product reviews on my page. The request was fulfilled within 1 hour by a developer. Really great product and serivce!

Nomadik
Switzerland
About 6 hours using the app
Growave replied July 19, 2023

Dear Nomadik,

We are very grateful for the feedback you left. Therefore, we try to do our best every day! 😊🙏

I am very happy that we were able to help you quickly and promptly. Our service is constantly improving and we hope to continue to leave you satisfied. It is our main priority. 💜

We are always here to assist you in any situation wherever you are in the world. ✨

Saule,
Growave Support team.

November 15, 2017

Amazing experience , support is something out of this world Kalys was NEXT LEVEL give him a pay rise hes a magic man.

Avatar New Zealand Manuka Honey
New Zealand
About 5 hours using the app
February 3, 2020

This app has been nothing short of incredible. I was assigned a personal customer service rep named Tattu who was essentially like a concierge! She helped me with integrating the app with my site, and provided me with useful resources for reference. If all customer service was like what she provided, this world would have a lot less frustrations. I strongly recommend Growave and hope you get to work with Tattu.

Mandeaux
United States
About 5 hours using the app
March 15, 2018

I think the concept and system is good.... once I am a part of the SocialShopWave....
I realized that... their Service is even better than the best!!!

System work great even on a free plan, it is not just a 1 app, but they are 3 apps at the same time!!!

My hat off to the Developer Team on the professional and friendly support from the SocialShopWave this is one of the best support from the Shopify App Developer Partner!!!!

Thank you so much for the hardworking, your dedication totally give the best to everyone around the corner....

The Best!!! Top Top Top!!!!

Breeder Care
Thailand
About 3 hours using the app
January 28, 2020

Just started using this app and it has amazing easy to use features. The customer service chat was amazing. They walked me through the whole process and answered a million of my questions. Thanks

St Lucia Sea Moss
United Kingdom
About 3 hours using the app
August 13, 2020

The service is amazing. They help me setup what I want .
The app is also great for reviews automation!
I Would recommend this app to my friends.

Oakashoes
China
About 3 hours using the app
April 2, 2019

Useful and better in site trust. like it!
Hoping all of you shopify store will like this App. Yes,!

Promfast
China
About 3 hours using the app
July 20, 2018

Customer support for this app is really very good..

Ogsfashions
India
About 2 hours using the app
October 24, 2020

I was feeling very lost in all those options on the app and I had some questions I could not find the answers. I got a very useful help! Thank you so much!

Wanderlust by TSL
Japan
About 1 hour using the app
Growave replied October 24, 2020

Hi, Wanderlust by TSL, thank you so much for leaving us this lovely review. 💖

We totally understand how confusing and hard it might get when starting something new, whether it’s launching a store or installing a new application. That’s why our support & development team is always there for our customers, to walk them through every step, help them in any matter and to make Growave work for them.

We love making our customers happy. When you are happy - we are happy! It’s so pleasing to hear that the help you got was very useful. If you'll need any further assistance, please don’t hesitate to contact us anytime! 😉