Reviews (2,146)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this multifunctional app for its loyalty and rewards programs, review systems, and wishlist features, all in one cost-effective solution. They appreciate the user-friendly interface and the responsive support team that aids in customization and smooth integration. Many note a positive impact on business operations and customer retention shortly after implementation, praising the ongoing development and attentive customer service.
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The application is very good, but it has some flaws:
-It's slow to load pages.
-Regarding the rewards program, some ways of rewarding customers are not very effective. For example, customers can share or visit our social networks to earn points, but for sharing, they can cheat, meaning they share nothing and still earn points. Moreover, just visiting doesn't serve much purpose. It would have been better to give points in exchange for a "like" on the Facebook page or a follow on Instagram or Twitter.
However, overall, it's a very good all-in-one application with a good price point. The big plus is the team that is always available to solve your problems, although there were a few problems I encountered that they couldn't solve. I recommend the application, especially if you need an all-in-one solution.
I've noticed that the application is updated frequently, which is good news. I will also update my review after my customers have used the application.
Dear team at Mon Bar à Print,
Thank you for taking the time to provide us with your valuable feedback and for giving us a 4-star review. We greatly appreciate your detailed insights into your experience with our application. 😊✨
We sincerely apologize for any inconvenience you've experienced, particularly regarding the loading speed of pages and certain aspects of our rewards program. Your feedback about potential vulnerabilities in the rewards program is essential for us to address, and we'll certainly take a closer look at these areas to enhance the effectiveness and security of the program. Your suggestions about offering points for actions like "likes" on Facebook and follows on social media are valuable, and we'll consider these options for future improvements.
We're thrilled to hear that you find our application to be an excellent all-in-one solution with a competitive price point. We take immense pride in our dedicated support team, and your positive remarks about their availability are truly motivating. We look forward to your future updates on your experience with the application based on your customers' usage.
Should you ever encounter any further issues or have additional suggestions, please don't hesitate to reach out to us. Your feedback is invaluable in helping us provide you with the best possible experience. 💞
Begaiym, Reputation Manager!
I use this app to use all its functions on two of my shopify stores.
Works like a charm! Thank you !!
Heya athis-seoul team,
Happy Monday and wish you a fantastic week ahead 😍.
We'd like to thank you for your feedback! It definitely lifted our spirits and set the tone for the whole week ❤. It's incredibly satisfying to know that you use every feature and you enjoy them. Thank you for choosing Growave ✨!
So far so good. Love the app, love the look, full of features, very clean mobile experience, and terrific responsive customer service, they are there to help out in setting everything up for you. I look forward to growing this app as my business grows.
Excellent service from the app team. They are fast to get back to your with your questions and are able to help you make small changes so the app works better for your particular store. Only downside is that you cant add birthdays to customers accounts at the till. The customer has to login on a computer and do this themselves.
Otherwise, a great app.
Like many of you, we installed and uninstalled many loyalty apps while prepping our web store. After all of that, I found Growave had the most pertinent and cosmetically pleasing features. Even better the customer service jumps through hoops to help YOU modify their app to best suit your needs. You will have no remorse in choosing this company, and it will help you to look forward to logging in often with a Big Smile. - Ralph Tuchiano, AlchePharma
The app is great, it has tons of features, save you time and money from installing multiple apps. And the customer support team is one of THE BEST I have ever seen. Alice and the developers are efficient and helpful. Will give 6 stars if I can.
Beaucoup de choses disponibles dans cet application. Comme le programme de points et récompenses pour les clients, des emails automatisés, un compte et une liste de souhait pour les clients. Je suis satisfaite du résultat. Merci.
Hey Easy lifestyle team,
Thank you for taking the time to share your experience with other customers.
So happy to know that you are enjoying Growave! 😍
We'll do our best to continue to provide you with the highest level of service and product!
Thank you for choosing Growave!💙
Please do not hesitate to contact our team with any questions, we are 24/7 online for assistance.
By the way, we sent an email to you, could you please check your inbox? We will look forward to hearing from you soon. 🤗
Anna,
Growave Support team.
We use Growave for our social proofing, certain email campaigns and referral that is on-the-way. Their customer support is excellent. The interface is not the easiest to navigate, but for our scale of operation, it is comprehensive and decent value for what it does from Reviews, Referrals, VIP and wishlist-ing.
Dear team at Sappho New Paradigm, we really appreciate the time you took to leave us this review. 😇
We would like to thank you for sharing with us your honest feedback regarding the app’s interface. We are constantly working on improvement of our app and feedback like yours is really important to us.
Nevertheless, we are happy to learn that you are managing to get the most out of our platform. 😍
It’s always a pleasure to work with your team and we hope for many years of fruitful cooperation with you. ❤️
App works great and the communication was excellent.
I am not a computer wizz but the team did not mind to help and even helped to put my wishlist icons on my website the way I wanted it.
Hi Forfabricsake🌺,
We can’t thank you enough for the kind words about Growave. Your review means a lot to us and lets us know we’re on the right track✨!
We’re very grateful for customers like you and hope you stick with us for years to come💗!
It's been a while that I was looking for an app that will cover Wish Lists/Referral Program/ Rewarding point and this one is by far the best. Easy to use, amazing customer service. Highly Recommended!!!
Dear VERNER TEL AVIV team 💖
Thank you for taking the time to rate us and write a review 😊. We really appreciate that we have such responsive customers as you. It is a great joy for the whole team that you are satisfied with our products and highly appreciated our customer service 🙏. You can always rely on our experience and professionalism.
Thank you for staying with us! Wish you a happy Growaving! 🥰