Reviews (2,145)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this multifunctional app for its loyalty and rewards programs, review systems, and wishlist features, all in one cost-effective solution. They appreciate the user-friendly interface and the responsive support team that aids in customization and smooth integration. Many note a positive impact on business operations and customer retention shortly after implementation, praising the ongoing development and attentive customer service.

February 1, 2022

Thank you for your excellent help. Everything seems to be just like we wanted and this app is very versatile. Special thanks to Tina!

4Beauty Finland
Finland
3 days using the app
Growave replied February 11, 2022

Hi, team at 4Beauty Finland!

Thank you so so much for these heart-melting words!

We always try to cover the needs of our customers, and we're so happy that you find our features useful! Also, let us assure you that it's a pleasure working with you guys (Tina says hi! 💓 ), so we're thrilled that you feel the same!

Have the greatest weekend ever! ​🧚‍♀️

Edited June 14, 2019

Excellent technical support team!! Thank you for helping me for fixing the bug. Will recommend this app to anyone.

DexShell Singapore
Singapore
2 days using the app
April 18, 2017

SSW has been absolutely fantastic for me thus far. My business thrives on the traffic we get from our social media accounts, and SSW has only helped to elevate that beyond what I had ever thought possible...

They have a support agent on standby named Kalys, who literally will be your best friend. I ran into a few small issues when i first integrated SSW with my site, however he was instantly there and ready to help. After spending an hour with him, we got every single little thing looking perfect, and I've never been happier. Best support guy/tech man I've ever had the pleasure of working with.

SSW = 5 stars, no doubt!

Rave Threads Usa
United States
2 days using the app
June 1, 2022

If you are looking for an app that will allow your customers to come back for more with rewards and wish lists etc., you are looking at the right one! This app has all in one for building a strong connection with your fans and the best thing about it is the amazing supporting team. They are helping you around the clock and super patient. They even helped us customize how we wanted our wish list to look like. Alex was helping us all the way and we are just blown away with what the team has done for our website. TAHNK YOU SO MUCH!

FoodCraft Online Store
Hong Kong SAR
2 days using the app
Growave replied June 1, 2022

Dear Foodcraft team❤,

Thank you so much for your detailed review. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. You’ve left a smile on the faces of our whole team with your kind words❤️.

Thanks again, and have a wonderful day✨!

April 12, 2022

Haven't implemented the app on our live store yet, but the customer service have been helpful. I will say there is a few delayed responses, but we usually get my problems solved.

Plantish
Canada
2 months using the app
Growave replied April 15, 2022

Hi team at Plantish,

Please accept our deepest gratitude for leaving a fabulous review and contributing your time to our growth! 😇

In our field our beloved merchants are foremost and therefore your feedback is highly appreciated by us.

We are extremely grateful to you for choosing us and we are even more pleased to hear that there is a room for improvement and we promise that we will work hard on this point to polish it till perfection. Thank you so much for letting us know. 🤩

Please reach out if you have any questions, we’d love to chat with you!

July 12, 2023

Great app great lots of different features. I had some questions and got free support from the team. The customer service team have been excellent in sorting out issues.Would highly recommend.

BrookGaming
Taiwan
2 days using the app
Growave replied July 13, 2023

Dear BrookGaming,

Thank you so much for your responsiveness! Your opinion about our work is very valuable and influences our productivity, making our work even better. 🤗

We will always try to improve our support so that you keep choosing us. 🙏

Please don't hesitate to reach out, we're always here for you, no matter what. 💜

Saule,
Growave Support team! 🥰

Edited July 26, 2017

Their customer service was very helpful and Kalys answered us promptly. Thank you!

Globalkitchen Japan
Japan
About 2 months using the app
April 5, 2019

Great support! Very fast and helpful. I'm looking forward to integrale more features. Thank you very much!

P U R V I D A
Germany
2 days using the app
March 22, 2019

don't know of app but customer service is super awesome even better than shopify.so i just love itlove itlove itlove itlove it

nmc official store
India
2 days using the app
October 23, 2017

Great app, and the support team is even better! Highly recommended!

Elastic Band Co
United States
2 days using the app