Reviews (2,136)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.

November 21, 2018

Great App with an excellent support team! Highly recommended, and will be a long-time customer. Thank you!

Decall.ca
Canada
Over 5 years using the app
April 21, 2015

Very Promising app and good concept. I am rating this app 5 stars. Hope more updates come on its way. Anton has provided us with excellent costumer service via email. Hope one they they can have phone support as well as we have not seen any phone number yet to contact them. My feed back is we need to see on the dash board who is the latest member who joined our community and what they looked at a glance on the dash board. otherwise use this app is the best app I have so far seen that works with eCommerce stores.

smart pattern making
United States
2 months using the app
March 29, 2018

Support was always willing to help and very timely with it too.

Tynerpondfarm
United States
Over 5 years using the app
April 9, 2019

Great app and the customer service was excellent when I had a weird issue. They took care of it right away. Lost of options for reviews and special discounts to offer your customers.

Expedition Roasters
United States
Over 5 years using the app
January 10, 2019

The app is so great, and the customer service is so nice! looking forward to unlocking all the features and creating more sales! Thank you!

ombreprom.co.uk
China
About 5 years using the app
December 16, 2021

Great customer service! I reached out and received a response within minutes. They fixed the edits I requested in no time.

Vibe Clothing Company
United States
About 5 years using the app
Growave replied December 16, 2021

Hiya, Vibe Clothing Company Team!✨

From the bottom of our hearts, thank you for leaving such a fantastic review💜

It's nothing but a pleasure to assist a customer like you and provide you with the best service. It's you who makes us powerful, so consider us fans! We do appreciate that you are our customers, and moreover, the loyal one, who has been with us from 2019 until now. Wooow, it`s amazing, isn`t it?

I hope you will keep gifting the world comfort and from our side, we promise to help you with that! Take care🙌

October 24, 2014

Wonderful, easy to use app complete with fantastic customer service! We love how the customer logins are compatible with signing up of our monthly e-newsletter so we don't miss out on sign ups in that arena!

Midori Bikinis
United States
About 2 months using the app
February 25, 2015

I cannot count the number of Shopify apps I have installed looking to add features that I want to use to make my store continue to become even better. Some have filled the void perfectly and some have not even come close to what they advertise; but a app that not only integrates the features I was looking for but goes above and beyond and integrates features that I couldn't find or that go above and beyond what they even advertise I had not come across yet, that is until I downloaded SocialShop Wave. I came across this app looking for a better way to integrate my store with my own and also my customers social networks. This app does everything it says and also throws in a few extras! I had been looking for a better and more visually appealing way to include customer profiles on my site since the theme (Supply) I was using just could not quite fill this bill as well as I had hoped. Here is what I have found with SocialShop Wave:

1. Customer profiles are GORGEOUS. They are more personal and better looking than even the ones big companies like Amazon or Walmart use on their sites.

2. Live feed looks promising but as I have not launched yet and don't have any customers to implement this with so I haven't really had a chance to put it to the test.

3. Ask your friends and the faves button work and look exactly as they should and are a really neat feature.

4. Design and branding options are endless if you know some css but if you are not familiar with code and would rather not mess with it then you can adjust a pretty wide variety of design options using their in-site dashboard.

5. Reviews are beautiful and very straightforward. I would like to see a few additional features such as being able to let customers rate each others reviews as "helpful" or "not helpful" and organizing them by such distinctions.

6. Customer service, two words that make or break a company. I am happy to say SocialShop Wave and more specifically Anton have completely aced this aspect of their company! He contacted me just a few hours after I downloaded the app and not only welcomed me but offered me his assistance if I had any questions (which I did) and responded to my questions with clear and concise answers within a few hours or less. I wanted to integrate the customer profiles more extensively in my site and he did all the work for me start to finish and had it completed THE VERY SAME DAY. In my opinion their customer service is the feature that stood out to me the most. Thumbs up to Anton for being so helpful.

This review has dragged on a little longer than I had anticipated but I cannot say enough how happy I am that their app met AND exceeded all of my expectations. Being a start up with limited funds I usually opt for the free plan on all the apps that I download but SocialShop Wave may be one that might just be worth some of my hard earned money. But don't take my word for it, download the app and see for yourself. I am fairly confident you won't be disappointed.

Atrion
United States
About 2 months using the app
January 1, 2017

This is a great app, a lot of features to work with. Just plug and play you are set to go. If you are ever need support they are A+++++++++. They will go above and beyond for you.

Mcsus
United States
About 5 years using the app
April 27, 2015

I like it a lot. Service is great. So far I have only positive comments about this application and developer's team. A little bit expensive for those who didn't make any sales yet, but that is another thing. I would recommend this app to anyone.

Olrady Boutique
United States
About 2 months using the app