Reviews (2,132)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, noting the team's quick issue resolution and customization capabilities. It combines loyalty programs, reviews, wishlists, and referrals into one platform, making it user-friendly and efficient. The loyalty and rewards programs are particularly effective in boosting customer retention and engagement. Merchants also value its extensive customization options and seamless integration with store themes and other apps. The app is recognized for providing good value by consolidating multiple features into one solution, leading to increased customer engagement and retention. Continuous improvements and new features are frequently added based on merchant feedback, and its multilingual support makes it accessible to a global audience.
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App was ok but had to delete because it conflicted with our slide cart drawer app and caused our mobile site to freeze up/become unusable. Once I deleted Growave our mobile site started working properly again. Probably wouldn't have been an issue if not for our slide cart drawer. I also wish they had lower tiers for paying for certain features, such as email reminders/emailing the wish list. I would pay $5-10 for that, but I didn't want to pay $30/month for additional features that we wouldn't have used.
Hi team at Betty's Promos Plus LLC,
Thank you so much for taking your time to leave us a review and let us know regarding your experience ❤️.
We wanted to let you know how sorry we are for this unpleasant situation🥺.
Here at Growave, we pride ourselves on our excellent customer service and all-in-one marketing platform. And in this instance, we clearly dropped the ball💔. We sincerely apologize for this incident.
We are eager to make things right and ready to go the extra mile to make it up. Also, we have reached out to you personally last 3 days by email and calling your phone number to touch bases. We would highly appreciate it if you get back to us by hitting the Live Chat button on our website or replying to our email (support@growave.io) or we can jump on a call to discuss this further🙏🏻.
Also, it's worth noting that Growave can easily replace several third-party apps. Our team works very hard to justify this price point. We are totally invested in seeing you as our beloved customer back and ready to provide you extended Free Trial on our Growth plan and also give you a special discounted fee further.
The service is amazing. They help me setup what I want .
The app is also great for reviews automation!
I Would recommend this app to my friends.
The app is very good and support is excellent and fast. I've uninstalled it because it makes it mandatory for customers to create an account, while I prefere to let them decide if they want to join the reward program (and create an account) or just purchase more quickly.
Hi, team ofmachebuoni,
We appreciate your kind word for the app and Support team 🥰. Our team works hard every day to deserve your positive feedback. We’re delighted to hear that you received friendly, attentive service from our team.
As for creating an account, I am afraid, without enabling an account, our app doesn't work. Nevertheless, we have forwarded your feedback to Product Management to review and implement in the closest updates.
Please note that we are always here to assist you if you decide to come back. Hope to work with you again 🙌🏻!
Useful and better in site trust. like it!
Hoping all of you shopify store will like this App. Yes,!
The price is scary, this price is recommended for life, learn from the theme of the sales model, you have to lose money before making money is not suitable
Can you import comments from Aliexpress in batches? Very important
Dear merchant,
First off, thank you for showing your interest in our platform and the price policy. Your feedback means a lot to us, that is why we've tried to reach you out by email and phone several times to offer a workaround. Unfortunately, we had no luck and hope you'll see our answer here. :)
We always try to meet our merchants' expectations and are flexible in terms of their requirements. When it comes to pricing privacy, here, in Growave, every shop owner can find a suitable plan for them.
I would like to recommend you to consider the Free and Starter plans.
- The Free plan is designed for the just-opened shops
- The Starter plan is designed for the newbies
If you have further questions about our pricing, we are always happy to jump on a call to discuss this +44 1244 94 0555.
Also, please feel free to get in touch via Live Chat on our website or via the following email: support@growave.io
Great set of features. Some of the admin pages need work as it can be hard to make some changes after you have launched but the team is always more than happy to help and is very friendly
Hi Approved CBD team,
Hope you are doing great! 🎉
We are very glad to hear that our Support team was helpful to you, our team is always working on their skills, and we are always ready to help you with the questions you have. 🤩 Also, all the members of our company work hard on the app improvement and every feedback about our update is very important to us. We are always open to hearing our customers' opinions because we are a client-oriented company. Thank you very much for your feedback. We appreciate your time! 😉
Have a great week ahead. 🙌
Customer support for this app is really very good..
The UI and navigation in admin and doc page are sometimes a bit confusing but the support team is very responsive, and you got all the features in 1 single app which is very cost effective. And I am sure they can improve more in the future
I was feeling very lost in all those options on the app and I had some questions I could not find the answers. I got a very useful help! Thank you so much!
Hi, Wanderlust by TSL, thank you so much for leaving us this lovely review. 💖
We totally understand how confusing and hard it might get when starting something new, whether it’s launching a store or installing a new application. That’s why our support & development team is always there for our customers, to walk them through every step, help them in any matter and to make Growave work for them.
We love making our customers happy. When you are happy - we are happy! It’s so pleasing to hear that the help you got was very useful. If you'll need any further assistance, please don’t hesitate to contact us anytime! 😉
So far so good. Still just in the testing phase, but it was very easy to install, and looks nice with my site's branding.