Reviews (2,145)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this multifunctional app for its loyalty and rewards programs, review systems, and wishlist features, all in one cost-effective solution. They appreciate the user-friendly interface and the responsive support team that aids in customization and smooth integration. Many note a positive impact on business operations and customer retention shortly after implementation, praising the ongoing development and attentive customer service.

June 26, 2020

Really impressive customer service and software! They ironed out every issue down to the smallest detail to make the app work perfectly on our new store. So great to have all these tools integrated. They really go the extra mile, well done!

Thread and Maple
Canada
About 7 hours using the app
Edited January 17, 2020

I tried many different Loyalty apps but this one is the best so far! We were able to translate everything on the front end into Japanese, perfectly, which other apps didn't allow. We also have Wishlist and Review apps separately, but with Growave we can get rid of those. Integration was super easy and fast, too. Customer service is awesome, I was able to solve every issue within an hour of installation. Highly recommended!
設定画面は英語ですが、お客様が見る画面は完璧に日本語にでき、すばらしいです。沢山のアプリを試しましたが、ちゃんとできたのはこのアプリだけでした。価格も他と比べ良心的です。

amirisu
Japan
About 6 hours using the app
July 17, 2023

The app integrates very well and easy into my existing shop. The support is really helpful and fast. I had a question and needed support with the integration of product reviews on my page. The request was fulfilled within 1 hour by a developer. Really great product and serivce!

Nomadik
Switzerland
About 6 hours using the app
Growave replied July 19, 2023

Dear Nomadik,

We are very grateful for the feedback you left. Therefore, we try to do our best every day! 😊🙏

I am very happy that we were able to help you quickly and promptly. Our service is constantly improving and we hope to continue to leave you satisfied. It is our main priority. 💜

We are always here to assist you in any situation wherever you are in the world. ✨

Saule,
Growave Support team.

November 15, 2017

Amazing experience , support is something out of this world Kalys was NEXT LEVEL give him a pay rise hes a magic man.

Avatar New Zealand Manuka Honey
New Zealand
About 5 hours using the app
February 3, 2020

This app has been nothing short of incredible. I was assigned a personal customer service rep named Tattu who was essentially like a concierge! She helped me with integrating the app with my site, and provided me with useful resources for reference. If all customer service was like what she provided, this world would have a lot less frustrations. I strongly recommend Growave and hope you get to work with Tattu.

Mandeaux
United States
About 5 hours using the app
March 15, 2018

I think the concept and system is good.... once I am a part of the SocialShopWave....
I realized that... their Service is even better than the best!!!

System work great even on a free plan, it is not just a 1 app, but they are 3 apps at the same time!!!

My hat off to the Developer Team on the professional and friendly support from the SocialShopWave this is one of the best support from the Shopify App Developer Partner!!!!

Thank you so much for the hardworking, your dedication totally give the best to everyone around the corner....

The Best!!! Top Top Top!!!!

Breeder Care
Thailand
About 3 hours using the app
January 28, 2020

Just started using this app and it has amazing easy to use features. The customer service chat was amazing. They walked me through the whole process and answered a million of my questions. Thanks

St Lucia Sea Moss
United Kingdom
About 3 hours using the app
August 13, 2020

The service is amazing. They help me setup what I want .
The app is also great for reviews automation!
I Would recommend this app to my friends.

Oakashoes
China
About 3 hours using the app
March 20, 2023

Quiero cambiar la divisa, o usar la divisa predeterminada de mi tienda (Peso mexicano). Gracias...

new-wey
Estonia
About 3 hours using the app
Growave replied March 23, 2023

Hi, the team at new-wey!

Thank you for your valuable feedback and for taking the time to share your experience with us. 🙌🏻

In regard to the Currency Setting, please be kindly informed that our app relies on the base currency set in your Shopify Settings and it converts the amount at the market exchange rate based on that setting. We would really love to assist you with this matter if you decide to download our app again.

Moreover, we have made multiple attempts to contact you via Skype and email, but unfortunately, we have been unsuccessful in reaching you. We would really appreciate it if you get back to us so we can solve the current situation with the currency setting. Because our aim here is to help you and to ensure that you are satisfied. 😊

Best regard,
Growave Customer Support

April 2, 2019

Useful and better in site trust. like it!
Hoping all of you shopify store will like this App. Yes,!

Promfast
China
About 3 hours using the app