Reviews (2,147)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effectiveness and array of features including loyalty programs, wishlists, and restock alerts. It integrates well with email platforms like Klaviyo, enhancing customer engagement and simplifying management. The 24/7 customer support is highlighted for its responsiveness and helpfulness in customization and issue resolution, making it essential for improving customer experience and supporting business operations.
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The price is scary, this price is recommended for life, learn from the theme of the sales model, you have to lose money before making money is not suitable
Can you import comments from Aliexpress in batches? Very important
Dear merchant,
First off, thank you for showing your interest in our platform and the price policy. Your feedback means a lot to us, that is why we've tried to reach you out by email and phone several times to offer a workaround. Unfortunately, we had no luck and hope you'll see our answer here. :)
We always try to meet our merchants' expectations and are flexible in terms of their requirements. When it comes to pricing privacy, here, in Growave, every shop owner can find a suitable plan for them.
I would like to recommend you to consider the Free and Starter plans.
- The Free plan is designed for the just-opened shops
- The Starter plan is designed for the newbies
If you have further questions about our pricing, we are always happy to jump on a call to discuss this +44 1244 94 0555.
Also, please feel free to get in touch via Live Chat on our website or via the following email: support@growave.io
Customer support for this app is really very good..
The UI and navigation in admin and doc page are sometimes a bit confusing but the support team is very responsive, and you got all the features in 1 single app which is very cost effective. And I am sure they can improve more in the future
I was feeling very lost in all those options on the app and I had some questions I could not find the answers. I got a very useful help! Thank you so much!
Hi, Wanderlust by TSL, thank you so much for leaving us this lovely review. 💖
We totally understand how confusing and hard it might get when starting something new, whether it’s launching a store or installing a new application. That’s why our support & development team is always there for our customers, to walk them through every step, help them in any matter and to make Growave work for them.
We love making our customers happy. When you are happy - we are happy! It’s so pleasing to hear that the help you got was very useful. If you'll need any further assistance, please don’t hesitate to contact us anytime! 😉
So far so good. Still just in the testing phase, but it was very easy to install, and looks nice with my site's branding.
Growave has the best loyalty program and wishlist features. It helps businesses increase sales and customer engagement.
Hey, the team at GORO JEWELLERY!
Thank you for your valuable feedback, it's a lot of us!🙌 We do really appreciate your time to share your love around the world.💕
Please stay with the Growave team and we make your experience AMAZING!👌
I'm in early stages of exploring the app, but what i can comment on now i had an issue in the theme i'm using, although I'm on the free plan. I have contacted the team and I was really happy with the level of support i received from them. they fixed my issue almost same day. good luck for you guys, I always appreciate when i found good customer support.
Quiero cambiar la divisa, o usar la divisa predeterminada de mi tienda (Peso mexicano). Gracias...
Hi, the team at new-wey!
Thank you for your valuable feedback and for taking the time to share your experience with us. 🙌🏻
In regard to the Currency Setting, please be kindly informed that our app relies on the base currency set in your Shopify Settings and it converts the amount at the market exchange rate based on that setting. We would really love to assist you with this matter if you decide to download our app again.
Moreover, we have made multiple attempts to contact you via Skype and email, but unfortunately, we have been unsuccessful in reaching you. We would really appreciate it if you get back to us so we can solve the current situation with the currency setting. Because our aim here is to help you and to ensure that you are satisfied. 😊
Best regard,
Growave Customer Support
Love this app..and most of all the service! I recently interacted with Tattu as I was having problems integrating it into my website. She was quick to respond and help me fix it. Really happy and would definitely recommend it.
We will never thank you enough for your amazing review team at Adrisya 😍 ?!
We express our sincere gratitude and appreciation for your time and attention. Thank you so much for being great.
We are constantly trying to be helpers, only for our clients. The satisfaction of our beloved customers is paramount ❤️.
If you need help, we are always here for you
Uninstalled the app wasn't a good experience, however, they have a great customer service so I've decided to change my previous review from 1 star to 4 stars to say thanks for their help!