Reviews (2,146)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this multifunctional app for its loyalty and rewards programs, review systems, and wishlist features, all in one cost-effective solution. They appreciate the user-friendly interface and the responsive support team that aids in customization and smooth integration. Many note a positive impact on business operations and customer retention shortly after implementation, praising the ongoing development and attentive customer service.

March 29, 2020

Very helpful and lovely team! Efficient and customer-oriented no matter if you are a paid or free plan user. Their team helped me with what I needed very quickly! Great customer service!

Kerisse's Digital Showroom
Hong Kong SAR
About 4 years using the app
July 17, 2015

Great and helpful customer service. Really nice app with easy integration.

Fashion Circle Boutique
United States
About 4 years using the app
Edited May 1, 2020

Love Growave!! The app has really helped us to grow our online business. The team has been so helpful in answering questions and extremely responsive. I highly recommend this app!

St Johns Fragrance Co LLC™
United States
About 4 years using the app
October 5, 2017

great support, good value for money

Korean Kiwi Beauty
New Zealand
About 4 years using the app
March 26, 2021

Growave is one of my favorite Shopify Apps, if not my favorite! We love all the features that give us an edge over our competition. If you are a Shopify store owner who is starting to build your brand, we highly recommend giving Growave a try. Since we installed Growave app last year, we now have almost 1,400 5-star reviews on our website! Their customer service is second to none. You reach out to them and they will work on helping you with any issues (if any) right away. They keep you posted with follow-up messages. They are very polite and helpful. Simply AMAZING. Shout-out to Alice, Tattu, and Tina! Keep rocking!

Inkfinitee Sublimation
United States
About 4 years using the app
Growave replied March 29, 2021

How did you learn to be so amazing team at Inkfinitee Sublimation😇,

Your thoughtfulness and kindness are limitless, we would like to take this opportunity to thank you for your continued patronage and giving real meaning to our days at Growave.

We would not be this good without you, everything we have we owe to our beloved merchants. We do our utmost to provide top-notch service and keep the app up-to-date.

We are devoted to assisting you with respect and fulfillment ❤️.

Edited February 6, 2024

Wow! Growave is really, super awesome! I am so happy with this app. While I signed up for the rewards/loyalty piece of the program, it also has a Wishlist function, a Reviews function, Social Login, ability for your customers to send out referrals, Instagram marketing, ability for your customers to ask specific questions on the product, etc. The app is very well built and surprisingly very easy to customize. In fact, I have even been able to go a few more layers deep on the customization because of their very nice, knowledgeable, and super helpful designers, integrators, etc. The customer service at Growave is really great! They have been really great to work with, ensuring I have been happy! Needless to say, I highly recommend this app to all of my other entrepreneurial friends & peers. If nothing else, it is most definitely worth a free trial. Good luck with the app and ENJOY!! Thank you Growave!! Be well and StaySm:)in'!

WhiteBrights®
United States
Almost 4 years using the app
Growave replied December 2, 2020

We are so thrilled to receive such an insightful and awesome review from your team, WhiteBrights®! Thank you so much! 😍

You are absolutely right, Growave is an all-in-one platform, and even though you might have installed it for the Loyalty & Rewards program, you’ve got a bunch of other great and useful features along the way, including Reviews, Wishlists, Social Login and Instagram. It makes us so happy to see how happy you are, enjoying our app! 😊

For you to say that the app is very well built - is the best compliment and we are glad that you find Growave very easy to customize. Of course, we are also always there for you, to offer our help with integrations, quick design changes and even with personal requests. We always try to make sure that our customers’ experience with our app is smooth and easy, and that our platform fits in their stores perfectly. ✨

Once again, thanks a lot for your incredible review and recommendation. Can’t wait to welcome your friends & peers and let them try at least a free trial!

Take care! 💖

February 6, 2018

Such a useful app to have, and Kalys has been so helpful! Super fast and effective support, cannot thank you enough!

Shop Dixi
United Kingdom
Almost 4 years using the app
September 9, 2019

So far so good. Support has been very responsive and has assisted us with every single issue we have had so far. The app itself is amazing and contains many different apps which we have slowly started to integrate into our store. User-friendly interface helps to make using apps easy.

Lila Beauty
Australia
Almost 4 years using the app
October 4, 2018

I used this app to add a wishlist, it works so well. Exactly what I was looking for and they are very responsive to special requests. Thank you!

A Wild Violet
United States
Almost 4 years using the app
Edited January 22, 2020

Very good app, Alice from service team is very helpful and patient. Helped me a lot! Will continue to use this app in my store, thank you so much!

Simidress
United States
Almost 4 years using the app