Reviews (2,146)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this multifunctional app for its loyalty and rewards programs, review systems, and wishlist features, all in one cost-effective solution. They appreciate the user-friendly interface and the responsive support team that aids in customization and smooth integration. Many note a positive impact on business operations and customer retention shortly after implementation, praising the ongoing development and attentive customer service.
Refine
-
By rating
Great App & Great Customer Service!
Dear team at Boutique 24,
Thank you so much for your wonderful 5-star review! We're thrilled to hear that you're enjoying our app and that you've had a positive experience with our customer service team. 💕
Your feedback is greatly appreciated, and it motivates us to continue providing excellent service and improving our app to meet your needs. If you ever have any more questions or suggestions, please don't hesitate to reach out. 🤗
Begaiym,
Reputation Manager
Fantastic support and Great app. Can reccomend. +++++++++++++++++++++++++++++++++++++++++++++++++++++
We are so grateful for your kind words and recommendation, Plakatbar.no. 😍
Our team always tries their best to perform good customer support to our clients, and it’s so pleasing to see that their efforts and hard work resonated with you. ✨
Thanks for sharing your review with us and the community! 💖
We are using the Free plan since beggining and all is perfect. The support center works very quickly and is always ready to help. They did integration for us in Shopify website, so we did not experience any inconveniences such as crashing our theme. Good job, thank you !
Great App and super lovely people who help so fast and can customise it so well. Would highly recommend
I've been trialing Growave and I can honestly say I love it so far! It's powerful. Before I came across Growave, I was determined to use a separate loyalty programme & review app because I couldn't find a platform that does both. Growave combines both of those apps plus so much more. Extremely responsive and helpful team. Their team is amazing, from Tony who gave me the demo, to Alex & the dev team who helped me customise a few things on my website, everyone has been absolutely helpful. Thank you! I would highly recommend trying Growave.
Hey dear team at Morandi Homeware 🌺!
Thank you from the bottom of our hearts for expressing the appreciation of our features and we couldn't be happier to see how you find our collaboration so fruitful.
It's thoughtful clients like you who make us amazing, and for that, we're eternally grateful. We have and always will keep and develop our coherence cause you are our strongest motivation! We will try to continue to justify your trust and delight you with an impeccable level of service. Thank you one more time!
Wish you a happy Growaving 💗!
Most Up to Date Review: after expressing my frustration to their customer service team about their latest update, they took my comments seriously and worked over a few days to make the necessary changes to return functionalities to the way they were before. I am very pleased so far with things right now and glad that they were willing to fix things and make it right. I am back to loving the app and I give my congratulations to their support and technical team. -----------------------------------------------------------------------------------------------
Updated Review: they decided to make changes to their functionality without asking anyone making their rewards program useless. Now, if you want to exclude a few people, as little as one person, from their reward program, you have to hide the rewards tab from ALL of your customers and they will only see it if they are loged in. Which makes NO SENSE since how else will they find out about the rewards program if they are new to your store? This was never like that before, they changed this because a few people complained, and instead of finding a good solution they found a terrible one, they warned no-one about the change and created confusion for thousands of customers. I lost sales due to this, and I am now being forced to give rewards to previously excluded categories just so that my rewards tab can be visible without having to log in. I gave them more than enough time to solve this and the only solution they suggested was completely not user friendly, impractical and not worth keeping the app. BE AWARE, this app is no longer the great app it used to be. I sure hope eventually they realize the huge mistake they made and change it... but it might be too late by then.
-----------------------------------------------------------------------------------------------------
PREVIOUS REVIEW: By far this is the app I have received the best support with so far. They have answer to my every question fast, and have made changes to the app to fit my needs. Honestly great support team and amazing app!
Dear team at Jest Paint Store,
Thank you for your review, we’re so glad to hear that we were able to help you😊.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, this review made our day💖!
Very sleek-looking compared to other review and wishlist apps. Great customer support even while on basic. Thanks to Tina and Alex for the quick revert with requests to modify theme! They even reached out first when they noticed I changed theme, and needed help with re-integration.
Amazing customer service - they are always so helpful with any questions I have! Great, easy to use rewards system too! Highly recommend!
Thank you for a lovely review,Tessellate.Co✨
We are so happy you liked the Loyalty and Rewards program. Our main goal is to help merchants to engage with visitors and turn them into loyal customers.
We believe in building straightforward and effective platform and it's such a pleasure it reflected on you😊
This app is great. All the features are working well. Especially the customer support is awesome. They response my request right away. It's awesome. I've running three Shopify store with this apps successfully.
The service is outstanding!! Very quick and responsive. I needed a minor customization and they did it in a matter of minutes after my request. Attentive, responsive, and accurate! 5 stars + 2 thumbs up!!!