Reviews (2,149)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features including loyalty programs, wishlists, photo reviews, and restock alerts, all integrated with Shopify and email platforms like Klaviyo. They praise the loyalty program for boosting customer engagement and sales, and the wishlist feature for enhancing customer satisfaction. The support team is noted for being quick, efficient, and friendly, with issues often resolved within hours.

February 6, 2025

Growave's customer service is enough to make the app worth it without all of the awesome features of the app itself. They truly care about their clients which is invaluable. I'm looking forward to watching it all in action!

Twilight Kisses
United States
3 months using the app
Growave replied February 7, 2025

Dear Twilight Kisses Team & Ryana,

Your kind words have truly brightened our day! 🌟 Knowing that our customer service has made such a meaningful impact means the world to us. We strive to not only provide great features but also to build genuine connections with our amazing clients—like you!

We’re so excited for you to experience Growave in full swing and can’t wait to see your journey unfold. If you ever need anything, we’re always here, ready to assist with the same dedication and care.

Wishing you endless success and happiness!

With gratitude,
Ayana
Growave Team 💜

February 10, 2025

Growave support is incredibly responsive and helpful. The app itself is wonderful and I love that I can offer my customers rewards and wishlist capabilities on a small store budget

Persephone's Hearth
United States
Over 1 year using the app
Growave replied February 11, 2025

Hello, team at Persephone's Hearth,

We truly appreciate your kind words and your support! 😍
It’s always a pleasure to help, and we’re so glad Growave is bringing value to your store.
If you ever need anything, don’t hesitate to reach out—we’re always here for you💫

Kind regards,
Janat
Customer Support Team

January 21, 2025

Thank you for the extremely fast update and technical support. You guys are great! Thanks Yzat!

Hammer Nutrition CEE
Hungary
12 months using the app
Growave replied January 22, 2025

Dear team at Hammer Nutrition CEE,

Thank you so much for your kind feedback! We're glad to hear that you were pleased with the technical support provided. 🤩
Delivering timely and efficient service is something we prioritize, so it’s fantastic to know that we were able to meet your needs.

Your words mean a lot to us, and we’ll be sure to share your appreciation with Yzat and the rest of the team. It’s always rewarding to hear that we’ve made a positive impact on your experience.

We’re committed to supporting you throughout your journey, so if you ever need further assistance or have any questions in the future, please don’t hesitate to reach out. We're always here to help!

Thank you again for being such a valued part of the Growave community. We look forward to continuing to support your success! 🌟

Wishing you all the best,
Customer Support Team

January 19, 2025

I am satisfied with the review function.
Joomart in support was quick to respond to my questions about the layout!

ハイランダー公式ストア
Japan
Over 2 years using the app
Growave replied January 21, 2025

Dear team at ハイランダー公式ストア,
Thank you so much for your glowing 5-star review! 🌟

We’re delighted to hear that you’re satisfied with the review function and that I was able to address your layout questions promptly. Your kind words truly motivate us to keep delivering top-notch support and solutions tailored to your needs.

If there’s ever anything more we can do to enhance your experience, don’t hesitate to reach out. We’re always here to help you take your store to new heights!

Wishing you continued success,
Joomart
Customer Support Manager

January 20, 2025

Great Customer service! Very accommodating to my needs and super responsive.

Lolo - Modern Mexican Mercadito
United States
Over 2 years using the app
Growave replied January 21, 2025

Dear team at Lolo - Modern Mexican Mercadito 🥰!

Thank you for taking the time to share your feedback with us! We’re delighted to hear that you had a positive experience with our customer service. Providing prompt and accommodating support to our valued customers like you is always our top priority.

If there’s anything further we can assist you with or if you have any additional feedback, please don’t hesitate to reach out. We’re always here to help!

Thank you for choosing Growave 🌊.

Best regards,
Customer Support Team

January 23, 2025

Very satisfied. When encountering difficulties, the customer service will also patiently answer until helping to solve it. Very professional

Cozyology Curtains
United States
7 months using the app
Growave replied January 24, 2025

Dear Cozyology Curtains team,

Thank you so much for your kind words!🌟 We're thrilled to hear that you are very satisfied with our service.
Our team is dedicated to providing professional support and ensuring that all your questions are answered ❤️
If you ever need anything else, please don’t hesitate to reach out. We’re always here to help! 😊

Best regards,
Saule
Customer Support Team

December 23, 2024

Very responsive and helpful with enquiries. Thank you to Janat for helping me fix an issue!

Oscha Slings
United Kingdom
Over 2 years using the app
Growave replied December 24, 2024

Hi Louise and the team at Oscha Slings,

Thank you so much for sharing your kind review! 😊 I’m thrilled I could assist you promptly. Your feedback truly means the world to us and inspires our team to continue delivering exceptional support.

I look forward to providing more assistance as our collaboration grows. 💕

Best wishes,
Janat
Customer Support Manager

January 15, 2025

Janat helped me with my enquiry.
I was supported and my issue resolved!

Love the app and love the support.

Ethical House
United Kingdom
Over 1 year using the app
Growave replied January 16, 2025

Dear Faith,

Thank you so much for your wonderful feedback! I'm absolutely delighted to hear that you were happy with the support. It’s always a pleasure to assist, and I'm thrilled that you love the app!

If you have any questions in the future or need any further assistance, please don’t hesitate to reach out, we are here to help! 😊

Best wishes,
Janat
Customer Support Manager

January 12, 2025

I will recommend this plugin to others. I really value the speed at which customer service handles inquiries, and they’ve done an excellent job in this regard.

Eureka Ergonomic
United States
2 months using the app
Growave replied January 14, 2025

Dear Eureka Ergonomic team,

Thank you so much for your kind words and for recommending our app to others!🌟

We’re thrilled to hear that you value the speed and quality of our customer service.
Our team works hard to ensure that all inquiries are handled promptly and effectively, and your feedback truly motivates us to keep improving.❤️

If you ever need anything else, please don’t hesitate to reach out. We’re always here to help! 😊

Best regards,
Customer Support Team

February 3, 2025

Great app w/ great support. Would absolutely recommend!

Inner Mountain Outfitters
United States
Almost 2 years using the app
Growave replied February 4, 2025

Hello, team at Inner Mountain Outfitters,

Thank you so much for your 5-star review! ⭐️ We truly appreciate your support and are delighted to hear that our app is helping you to improve your shop. Your feedback means a lot to us and motivates us to keep improving. We strive to provide the best experience possible, and it’s great to know we’re meeting your expectations!

If you ever have any questions or suggestions, feel free to reach out. We’re always happy to help! Thanks again for being a valued user! 😊

Kind regards,
Growave Support team