Reviews (2,145)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this multifunctional app for its loyalty and rewards programs, review systems, and wishlist features, all in one cost-effective solution. They appreciate the user-friendly interface and the responsive support team that aids in customization and smooth integration. Many note a positive impact on business operations and customer retention shortly after implementation, praising the ongoing development and attentive customer service.

December 13, 2024

Installation is not difficult, but if you have any questions, they provide quick responses via email support.

【ビーブルーム公式】ヨガウェア、ピラティスウェアのオンラインストア
Japan
5 days using the app
Growave replied December 15, 2024

Hi the team at BEABLOOM,

Thank you so much for your positive 5-star review! 💕 We’re delighted to hear that the installation process was straightforward and that our email support team was quick to assist. Knowing that our email support team was quick to assist you truly makes our day! Providing timely and helpful support is something we take great pride in. Our goal is always to ensure a seamless experience for you.

If you ever have any questions or need further help, don’t hesitate to get in touch—we’re always happy to assist! 💌✨

Kindest regards,
Customer Support Team

September 11, 2024

They responded to my issue so quickly and have been so incredibly helpful!

Body Science
Canada
4 months using the app
Growave replied September 12, 2024

Dear team at Body Science,

Thank you so much for your fantastic review! 💕

We're thrilled to hear that our team was able to assist you quickly and effectively. We're always here and happy to help whenever you need us – your success is our top priority! ✨😊

Kind Regards,
Saule
Customer Support Manager

August 21, 2024

Brilliant, there support team is fantastic, we needed some customisation done and they managed to get this done for me really quickly. Would def recommend Growave. Thank you for all your help.

The Keto Collective
United Kingdom
About 3 years using the app
Growave replied August 22, 2024

Hi Team at The Keto Collective,

Thank you so much for your glowing review! 🌟 We're thrilled to hear that you had such a positive experience with our support team. It’s wonderful to know that the customizations were exactly what you needed.

Your recommendation means the world to us, and we're here anytime you need further assistance. Thanks again for choosing Growave!

Best regards,
Janat
Customer Support Manager

August 30, 2024

Superb team, great to see good improvements with the apps. We are now on the V2 of growave. We are excited to grow our loyalty program, together with an app partner like Growave. Shout out to Masha, for assisting us very promptly. Kudos team!

Tumbleweed Plants
Singapore
About 1 year using the app
Growave replied August 31, 2024

Dear team at Tumbleweed Plants,

Thank you so much for your kind words and positive feedback! We're delighted to hear that you're pleased with the improvements in our app and our updated V2 version. 🙌

We share your enthusiasm for growing our partnership together and are committed to supporting you every step of the way! Our greatest joy is seeing your business thrive.

Thank you once again for your trust and support! We're dedicated to assisting you and delivering top-notch service at all times. 💕

Best regards,
Saule
Customer Support Manager

October 24, 2024

I have been using Growave for a number of brands and it is one of the best value option for Loyalty and Reviews (where both features work together without having to configure across different apps). The support is second to none, they are incredibly helpful and quick to respond. I 100% recommend this app over the other obvious apps on the market.

Stan Ray
United Kingdom
7 days using the app
Growave replied October 25, 2024

Dear team at Stan Ray,

Thank you so much for your heartfelt words! 🤩
It truly warms our hearts to hear how much you appreciate Growave and the support team. Our primary strength lies in providing our clients with the convenience of accessing the most important features in one place, and we are delighted to hear that we have enhanced your experience. ✨

Your feedback is invaluable, and we are grateful for your trust in us. If there’s anything else we can do to assist you, please don’t hesitate to get in touch.
We are always here to support you and help your business thrive! 🤍

Best wishes
Saule
Customer Support Manager

September 21, 2024

Really impressed with the support team at Growave. We're in the process of setting up the app, hit a technical roadblock, and they went to the next level to assess the issue and provide informational screenshots to help us navigate. All within hours of reaching out to them.

The onboarding features are pretty great, but I wish there was a way to see what to expect and a few examples via video. I'm excited to learn more about how to use the app, but seem to need to activate it in order to learn. Maybe I'm missing a couple of demo videos.

Excited to start using the features! Feeling good about working with the team at Growave whenever needed!

Snake River Seed Cooperative
United States
About 1 month using the app
Growave replied September 22, 2024

Dear Snake River Seed Cooperative team,

Thank you so much for taking the time to leave such a thoughtful review and for your kind words about our support team! Providing timely and effective support is something we truly strive for, so it's great to know we were able to meet your expectations.

We also appreciate your feedback on the onboarding process. While we continue to improve and add resources, we’re always here to walk you through any steps or questions you may have—feel free to reach out at any time.

Rest assured, we’ll be here whenever you need support!

Warm regards,
Vlad
Customer Support Manager

August 14, 2024

Excellent Customer Service!, The Service Team is very responsive to inquiries submitted and thorough/timely with the completion. The Growave tool has been very helpful for our company. Highly recommended!

Hattaché Beauty & Lifestyle Goods
United States
Over 4 years using the app
Growave replied August 15, 2024

Dear team at Hattaché Beauty & Lifestyle Goods,

Thank you so much for your wonderful review! 🌟 We're glad to hear that our team has met your expectations, and we're pleased that Growave has been beneficial for your business. Your recommendation means a lot to us, and we're here to support you whenever you need it. Thanks for being a part of the Growave community!

Best regards,
Anna from the Growave Support team.

September 25, 2024

Very good tool, many requirements and functions can be realized. In addition, the customer service is excellent

SuSenGo Toys
Hong Kong SAR
19 days using the app
Growave replied September 27, 2024

Dear SuSenGo Toys team,

Thank you for your kind review! We're thrilled to hear that you're satisfied with the app and the range of features it offers. It's also wonderful to know that our customer service made a positive impression.

Should you have any more suggestions or requirements in the future, please don't hesitate to reach out. We're always here to help and appreciate your continued trust and support ❤️!

Best regards,
Ainura
Customer Support Manager

September 27, 2024

Great app and fantastic service, very prompt! Thank you.

Clear Diamonds
United Kingdom
16 days using the app
Growave replied September 28, 2024

Dear Clear Diamonds team,

Thank you so much for your fantastic feedback! ✨
We’re delighted to hear that you’re enjoying the app and our service. Our goal is to provide speedy and helpful support, so it’s wonderful to know we’re making a positive difference.

If you have any suggestions or need assistance at any time, please feel free to reach out. We’re always here to help!

Your feedback means a lot to our entire team. Thanks again! 🤗

Warm regards,
Saule
Customer Support Manager

September 20, 2024

El equipo de growave se ha mostrado rapido y amable en las respuestas que he necesitado, sobre todo para entender los cambios.

La aplicación funciona muy bien hasta ahora con mi tienda

SkinB
Mexico
23 days using the app
Growave replied September 21, 2024

Dear team at SkinB✨,

Thank you so much for your fantastic review💖!

We’re thrilled that our team has been able to support you effectively and that the app is meeting your expectations. It’s always our goal to ensure things run smoothly for your store. Should you need any further assistance, we’re here to help!

Best regards,
Begi
Customer Support Manager.