Reviews (2,146)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this multifunctional app for its loyalty and rewards programs, review systems, and wishlist features, all in one cost-effective solution. They appreciate the user-friendly interface and the responsive support team that aids in customization and smooth integration. Many note a positive impact on business operations and customer retention shortly after implementation, praising the ongoing development and attentive customer service.
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Brilliant, there support team is fantastic, we needed some customisation done and they managed to get this done for me really quickly. Would def recommend Growave. Thank you for all your help.
Hi Team at The Keto Collective,
Thank you so much for your glowing review! 🌟 We're thrilled to hear that you had such a positive experience with our support team. It’s wonderful to know that the customizations were exactly what you needed.
Your recommendation means the world to us, and we're here anytime you need further assistance. Thanks again for choosing Growave!
Best regards,
Janat
Customer Support Manager
We launched Growave just over a week ago and couldn’t be happier with the experience so far! The customer service has been outstanding—any issues we encountered were promptly addressed, and the team has been incredibly supportive. Highly recommend.
Dear Antioxi Team,
Thank you so much for your kind and thoughtful feedback! We’re beyond happy to hear that your experience with Growave has been such a positive one. Knowing that our customer service has been there for you when needed really warms our hearts—we’re truly committed to making sure you feel supported every step of the way.
Your recommendation means so much to us, and we’re grateful to have earned your trust. If there’s ever anything more we can do, please don’t hesitate to reach out. We’re always here for you.
Thank you again for your support and kind words!
Best wishes,
Customer Support Team
Le support est vraiment impeccable. Ils sont disponibles, rapides, comprennent les problèmes rencontrés et les solutionnent. C'est suffisamment rare d'avoir un tel niveau de service dans l'eco-système des applications shopify pour être souligné. Je les recommande !
Hello there,
Thank you very much for your 5-star review!
We are happy to know that our App and support meet your expectations.
Your kind words have inspired us to keep pursuing excellence and do everything we can to offer the best possible support.
In the meantime, if you have any other questions or need our assistance, we are always here to get your back.
Thank you once again for your support and encouragement. It is deeply appreciated and has made a meaningful impact on us. ✨
Best regards,
Yzat
Customer Support Manager
We've been using GWave for about a year, maybe less. Their support is amazingly fast and helpful. App has been working great for us, no issues thus for on a Shopify Plus website. Thanks guys for all you do!
Hey, ProSoccer team,
Thank you so much for taking the time to share your experience!
We're delighted to know that you're enjoying our app and the support provided by our team.🥳
Your satisfaction is our utmost priority, and we're committed to being there for you every step of the way.
If there's anything more we can do to assist you, please don't hesitate to get in touch!
Sincerely,
Anna from the Growave Support team.
Superb app and excellent, understanding support team. Highly recommended and brilliant for increasing customer loyalty.
Dear team at Susanna Falken Jewellery🌺,
Your kind words about our app and support team are really appreciated💕. We love making our customer’s days and we can’t wait to have the opportunity to make you smile again!
Thanks for choosing us🙏🏻!
Ainura,
Customer Support Manager
Customer service is really EXCEPTIONAL!! We've been providing web design and development services for more than 15 years and we've used a lot of apps, plugins, themes etc during that time. I spotted a general problem with the rewards sign up feature and rather than being told 'we'll solve this in the next version', the problem was resolved IMMEDIATELY. I have never experienced support quite like it. Highly recommended!!
Dear team at Sonela,
Thank you so much for your amazing feedback! We're pleased to hear that our customer service exceeded your expectations, especially from someone with so much experience in web design. It means the world to us that we could resolve the issue right away and provide the support you needed.
If there's anything else we can assist with, don't hesitate to reach out, we're always here for you! 🙌
Thank you for the recommendation and for being a part of the Growave family!
Best wishes,
Janat
Customer Support Manager 💙
Superb team, great to see good improvements with the apps. We are now on the V2 of growave. We are excited to grow our loyalty program, together with an app partner like Growave. Shout out to Masha, for assisting us very promptly. Kudos team!
Dear team at Tumbleweed Plants,
Thank you so much for your kind words and positive feedback! We're delighted to hear that you're pleased with the improvements in our app and our updated V2 version. 🙌
We share your enthusiasm for growing our partnership together and are committed to supporting you every step of the way! Our greatest joy is seeing your business thrive.
Thank you once again for your trust and support! We're dedicated to assisting you and delivering top-notch service at all times. 💕
Best regards,
Saule
Customer Support Manager
Had a rough time with initial installation, however Yzat and the team at Growave were incredibly prompt in resolving each issue individually. In less than 24 hours, the app was functioning at 100%. We're now using it across our 4 stores and the results are great so far! Would definitely recommend for ease of use and implementation.
Dear team at Osage River Gear,
Thank you so much for your fantastic feedback! We are happy that we were able to lighten the installation process and make the time with our app the smoothest one for you. 🙌
Your kind words have inspired us to keep pursuing excellence and do everything we can to offer the best possible support. In the meantime, if you have any other questions or need our assistance, we are always here to get your back.
Thank you once again for your support and encouragement. It is deeply appreciated and has made a meaningful impact on us. ✨
Best regards,
Yzat
Customer Support Manager
Excellent Customer Service!, The Service Team is very responsive to inquiries submitted and thorough/timely with the completion. The Growave tool has been very helpful for our company. Highly recommended!
Dear team at Hattaché Beauty & Lifestyle Goods,
Thank you so much for your wonderful review! 🌟 We're glad to hear that our team has met your expectations, and we're pleased that Growave has been beneficial for your business. Your recommendation means a lot to us, and we're here to support you whenever you need it. Thanks for being a part of the Growave community!
Best regards,
Anna from the Growave Support team.
Very good tool, many requirements and functions can be realized. In addition, the customer service is excellent
Dear SuSenGo Toys team,
Thank you for your kind review! We're thrilled to hear that you're satisfied with the app and the range of features it offers. It's also wonderful to know that our customer service made a positive impression.
Should you have any more suggestions or requirements in the future, please don't hesitate to reach out. We're always here to help and appreciate your continued trust and support ❤️!
Best regards,
Ainura
Customer Support Manager