Reviews (2,136)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.

Edited May 20, 2019

This app replaces so many other separate apps and subscriptions! It includes reviews, loyalty rewards, instagram shop, FOMO notifications, pop-up marketing, community live feed, wishlist with back in stock alerts and much more! All in the one app for the one low monthly price!
It really is amazing the amount of features you get with this one app and it is crazy affordable, literally saves me thousands of dollars each month.
Customer service and technical support are also amazing, their live chat are super helpful and get things sorted so quick.

SHOE ME
Australia
About 3 years using the app
December 20, 2021

This app is the best app. You get allot of value for the cost and their customer service team is one you will always leave feeling happy and satisfied . They are all pleasant and easy to work with. A couple of screenshots of what you want and a bit of description and bam what you ask for is completed. Usually, doesn't take more than 24 hours to fulfill requests. I have been their customer for 3 years and I wish I had found them sooner because I was able to eliminate 4 apps from my store further adding to the glitch-free operation of my store. I definitely recommend them for your store you will be glad you did!!!!

Earth Family Crystals
Canada
About 3 years using the app
Growave replied December 20, 2021

Oh, wooow!🤩 We can never thank you enough for your touching feedback team at Earth Family Crystals 🙏🏻

Especially your words: "I have been their customer for 3 years and I wish I had found them sooner" lifted us to the seventh heaven. Thank you so much for uplifting our spirits and putting encouragement into our hearts and being with us for such a long time🤞

We are so humbled and grateful for your time and support. We admire your ability to distinguish the good and the best. We have put an immense amount of passion into each of our products, and we feel so thrilled to know that you love them as we do. We put all our efforts and time to maintain the highest level of support and all teams at Growave do their best to make our app and its features comfortable to use🤗

It’s a privilege to have had the chance to serve you, we have enjoyed every single minute of fulfilling your queries and we are so excited about the opportunity to serve you for million days ahead. Thank you so much for making our day💞

February 10, 2020

This app is really good.
In particular, the review function and favorite function are recommended for shops with a large number of items.

Also the support is really great.
The first default has damaged the look of the shop. However, support has modified the icons to match the look of our shop.

I will continue to love this app and support.

FLB FASHION
Japan
About 3 years using the app
January 25, 2022

I am very happy within 48hrs they had coded the app features to work along side my new 2.0 updated store. IMHO what makes a app great? functionality and the team that will support you to keep it 100% every day!! strictly-static.com

Strictly Static
United Kingdom
About 3 years using the app
Growave replied January 26, 2022

Hey, Strictly Static Team!

Thank you so much for such an amazing review 😍.

We are always happy to support you and glad to see you with Growave. Our big team works hard every day and we appreciate you have noticed it.

Looking forward to a great collaboration.
Happy Growaving 💖

April 6, 2021

We are about to launch this on our official store, however, before launch we have to make sure everything works as it should. So far, Growave has been nothing but supportive in helping us. Highly recommend giving them a go. Currently the best customisable Loyalty Program on Shopify.

FREDDY Dev Store
Australia
About 3 years using the app
Growave replied April 6, 2021

Hello team at FREDDY Dev Store🥰,

First of all, thank you so much for your time for leaving an invaluable review. Every word means the world to us. We are here to provide and hand of assistance and guide if needed.

Also, we would like to express our gratitude for choosing us and putting trust in us. It is such an honor to work for your store. We will go above and beyond to live up to the expectations💎.

We strongly believe that together we will reach astonishing results and we will do all the best on our part🙏🏻.

November 25, 2018

Incredible service. Kalys integrated a number of features into my site, and was SO fast. I am SO glad I choose this app... I wont ever go back!

Simple Switch
United States
About 3 years using the app
November 20, 2020

I'm a new Shopify-er and I initially was trying to set up Yotpo for reviews. After struggling for a week to work through things, I did some online research and came across Growave. Looking through the reviews and the website, I was impressed with the offering and decided to go with them instead of Yotpo. TO MY UTTER AMAZEMENT there was a dedicated rep that reached out within 20 minutes or so letting me know she was going to start the work. NOT AN HOUR LATER and I'm all set up and everything looks and works GREAT! Seriously! Its only day one (well hour one) and I'm already happy, so if the app works as well as the customer service, I'll be a happy camper. Shout out to Tattu Kachieva, the Knight in Shining Armor, for really helping me out today!

Sipify Drinks
United States
About 3 years using the app
Growave replied November 20, 2020

Woohoo, Sipify Drinks has joined our team! 🤩 First of all, on behalf of our entire Growave fam, we would like to welcome you as a new customer. And secondly, thank you so much for leaving us such a wonderful and beautiful review.

You only know how reviews are important, when customers tell you they made their decision to go with your app, based on your existing ones. At this point, we are so incredibly grateful that you somehow are making your impact and probably opening doors for our future customers! 😊

Besides, it’s so pleasing to see how happy you are about the customer service you’ve experienced. Our team always goes above and beyond to perform great and fast service. We always try to reach out to our customers, offering our help with integrations or any other requests, and we somehow find it so warming that you were amazed by this. Thank you for letting us know that we do our job well! ✨

Our widgets perfectly suit your amazing site right now and hopefully you will also love how our app works overall and will become one of our beloved long-ride customers! 💖

Once again, thank you so much for taking the time to share your love and genuine amazement.

Best regards.

June 4, 2020

I have only just installed Growave so can't comment on what it has done for my sales/customer confidence and loyalty, however Alice has been doing the integration and has done an absolutely fantastic job. She has co-ordinated everything and all my comments re adjusting how it looks and where buttons are etc - I couldn't recommend her more highly for dealing with the integration and helping make it look fantastic on my website. 5***** for customer service and taking all the hassle of coding away from me! Everything has been done quickly and to my exact requirements. Let's hope the app itself performs as well as the customer service and integration team! Many thanks

Finlows
United Kingdom
About 3 years using the app
December 30, 2016

Great app so far - any issues that I needed help with were solved in a timely manner!

Ondademar Colombia
United States
About 3 years using the app
Edited October 19, 2018

Great Support. Always there to fix any problem you might have. They are willing to keep working on their app. The review system works great, results are fantastic. Recommended.

The Mommy Digest Shop
United States
About 3 years using the app