Reviews (2,136)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.

Edited July 3, 2024

The following review is all true!! They really are a helpful and thoughtful bunch. - TTL

We use Growave for product reviews and questions, as well as our store's reward program service provider - and the platform performs excellently. It was easily integrated into our newly updated theme and the customization elements are great! Their support squad is also excellent, super cordial & timely with their responses - not to mention helpful and thorough! The Growave team is also very proactive - they want to make things right and make sure as the user you are satisfied. Highly recommend.

TurntableLab.com
United States
Almost 3 years using the app
Growave replied November 19, 2021

Wow, the TurntableLab team!

You literally made our day great! Thank you so much for such warm and kind words 😍. We at Growave always strive to be proactive, as your good experience with us is our top priority!

We wish you great sales at the upcoming BFCM 2021! 🥰🙏

December 29, 2014

Really good app. Smooth and simple installation of social login buttons. Super responsive support team to address all your issues. Recommend

O Happy Sunshine
India
Almost 3 years using the app
January 13, 2016

Extremely helpful customer support!! They ensured that everything was working properly on my site, and even went above to recommend additional features that they could add for me. I'm sure having customer reviews on our site now is going to give us a boost in sales!

Hellodrmr
United States
Almost 3 years using the app
Edited June 22, 2020

amazing app. Their support is unparalleled. The platform works extremely well, both review and rewards features are solid builds, and they are developing more and more.

CBDonly
United States
Almost 3 years using the app
May 22, 2020

Fantastic with support, response and finding a solution to any issue! Flexibility with settings/customising your own preference. Big thank you to Tattu :)

As Rose Rich
United States
Almost 3 years using the app
Edited November 15, 2021

We are in the process of launching a loyalty program and out of all the programs I have worked with, in the past and researched, Growave was by far the easiest to work with and offered more than just the typical loyalty program. Customer service is great to work with as well. I wanted to update my review to just say that the development team and customer service team have been helpful throughout the entire time we have been using this app.

Eimmie
United States
Almost 3 years using the app
Growave replied July 15, 2021

Hey, the team at Eimmie!

We can’t possibly repay you for the kindness that you show us. However, we will keep trying by providing you the best support! 😊😊

And thank you for trusting us with Social Login and Instagram, just keep in mind that we're always here to help you test our features further🙏.

Wish you and your business many and many loyal admirers and promise to stay your most loyal supporters! 💖

June 23, 2016

Fantastic app - easy to implement and use. We repurposed this app for a voting functionality and it is absolutely wonderful! Would highly recommend this app - it's functionality and integrations (including customizations) are amazing. In addition, we have been in touch with Eldar several times with questions and he has been amazing in getting back to us and offering a ton of support and help. Very impressed with the level and speed of responses!

Mavenwomen
United States
Almost 3 years using the app
May 21, 2020

I'm using this app for the Wishlist and Review. So far, it's been great! Happy to have found this app!

Upscale Jewelry
United States
Almost 3 years using the app
Edited January 11, 2019

We really liked this app! It has tons of awesome features. We strongly recommend this app if you want an all-in-one solution for social proof, conversion, and retention. Last but not least, the support team is great. We particularly thank the development team and Tattu for their dedicated support and help! They are really extremely customer friendly!

Bonlavie
Romania
Almost 3 years using the app
November 30, 2016

I have only begun using this app (properly!) but am really impressed with the all in one package that is offered + the real time chat of being able to speak with a real person and do real time work! They trouble shot a bunch of issues, made some terrific recommedations, and allowed me to make customizations! LOVE!

We Felt That
Canada
Almost 3 years using the app