Growave: Loyalty & Wishlists

I would love to appreciate this very good application. Next, I would like to highly appreciate the patient follow-up of Alex and Growave's staff.

Throughout my journey, the team performed well. They are very dedicated, very skilled, and always deliver and solve problems in a timely manner. Highly recommend to everyone to try

Great app & even better customer support
Highly recommended

Customer service has been fantastic! My customers enjoy getting points and using the discounts and whenever I have had a questions, doubt, or concern, their team has always been so easy to work with and very helpful!

The best part of this app is when you have any difficulty with this app, you can contact their customer service people, and they respond so fast and solve your problem perfectly.

I use Growave for its wishlist app and the product reviews. It also has many other uses such as a rewards program for customers. The app has been satisfactory, but I am most pleased by the customer service. Everything happens fast, and they work hard. Everything is pretty much done for you, which is nice for a busy person like myself. Much recommended!

Growave offers excellent support. Especially Alex among others who has been helping us with getting our website perfect. I have been using Growave for Reviews, Wishlist, Instagram Shopping, Social Login and Rewards. Definitely the most understanding support team that I have ever come across in this space. Growave as an app is good and integrates well with our theme. We of course would like some additional features, and Growave is working with us to accommodate this. I think if this keeps up we will definitely keep this app for the long haul. Thanks Growave!

101 % recommend this all-in-one app :)

After using the growave app about 2 years, I just changed a new theme and requested the growave support team to customize this app on my new theme.
They are really happy to help me again and provide an incredible service, made this app to match my new theme in colors, buttons and everything looks awesome.

Again, thanks for your Tailor-made service.

--------------------------------------------------------------------------

Review on November 29, 2017
I’m very impressed with all the great features and awesome support of SocialShopWave. They helped for building a community site for my shop.

It is the best app in Shopify that we have experienced, SO HAPPY :)

I really like this app. I am pretty fussy so for me to be really happy with this app it must be pretty good! I have been using the social login and the rewards program for a while, and have just set up the reviews program. Its so easy, intuitive and effective. And their customer service is so so helpful and really efficient.

日本のサイトに導入しました。 I chose this app because I use social login, review collection, loyalty program, and favorite list.
It's easier than adding a bunch of apps because all the features you want to implement are in one place.
I didn't use it for our site, but I'm also attracted to the fact that you can pull in other posts from instagram.
Emails to customers are also prepared from the beginning, so if you are not particular about what you want to send, you can minimize the customization.
I was expecting to lose the points that my customers had accumulated due to the site migration, but I was told that I can transfer them to GROWAVE.
The articles on setting up the system are extensive, and there are many things that can be solved without inquiring.
If I can't solve a problem by myself, I can ask a question via chat, which is most helpful.
I use English and images to communicate my inquiries, and when my intentions are understood, they are promptly responded to, which is very helpful.
I'm Japanese and can't speak English at all, but I've been able to communicate with them using the translation tool, so if you're not sure which app to use, I think you should consider it as a candidate :) ソーシャルログイン、レビュー収集、ポイントプログラム、お気に入りリストを使用するため、このアプリを選びました。
導入したい機能がまとまっているので、アプリを何個も入れるより楽です。
うちのサイトでは使いませんでしたが、他にもinstagramの投稿を引っ張ってきて載せれたりするのも魅力的ですね。
顧客に送るメール文なども、最初から用意されているので、特にこだわりがない場合は最小限のカスタマイズで済ませる事ができます。
サイト移行のため、それまで顧客が貯めていたポイントが失効してしまうと思っていたのですが、それもGROWAVEに頼めば引き継げるそうで助かります。
設定に関する記事は充実していて、問合せせずとも解決できることも多くあります。
自分で解決できなかった時は、チャットで質問ができて、これが一番助かっています。
問合せは英語や画像を使って伝えるのですが、こちらの意図が伝わると迅速に対応していただけてとても助かっています。
私は日本人で英語は全くできませんが、翻訳ツールを使ってやりとりすることができているのでどのアプリにしようか導入を迷われている日本の方は候補にいれて良いと思います。