Reviews (2,147)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effectiveness and array of features including loyalty programs, wishlists, and restock alerts. It integrates well with email platforms like Klaviyo, enhancing customer engagement and simplifying management. The 24/7 customer support is highlighted for its responsiveness and helpfulness in customization and issue resolution, making it essential for improving customer experience and supporting business operations.

December 26, 2021

a great app, easy to use and very good customer support. We Dealt with Alex and he was great. Thank you!

Earthly Organics
United Kingdom
About 1 year using the app
Growave replied December 26, 2021

Hii Earthly Organics Team🌞

Thank you for choosing us and taking the time and writing us that awesome review🤞

We're glad to hear that you were satisfied with your experience and journey with us and hearing that our customer support hit the mark is making us more than proud. And we will make sure to pass your kind and warm words to Alex, he deserves that🥰

It’s the most wonderful time of the year, and during this season our thoughts turn thankfully to the clients who have made our year memorable. It is in the spirit of Christmas that we say thank you and best wishes for the holidays💛

Best wishes at Christmas and always🎊🎄🎁

March 24, 2022

I absolutely do not know what I would do without this app; It has been so helpful and strategic to my success. I love all the automations. I have not found another app that offers the same service...anywhere. It is easy to use and customer service is on it! Same day response, they do they hard work for you... I am truly impressed with Growave and I recommend it 100% to any store owner

Hair Plus ME
United States
About 1 year using the app
Growave replied March 27, 2022

DearHair Plus ME team,

Wow!We’re thrilled that you were satisfied with our app and services. Your feedback is appreciated 🤗. Our Growave team always enjoys reading reviews such as the one you left us. It lets us know we are making customers happy and doing something right! Thank you so much! 💜

October 27, 2022

This app has many features in one and thus also saves us some money. In addition, the customer service is also very good and fast

Eyesy Lash
United States
About 1 year using the app
Growave replied October 28, 2022

Happy Halloween to the Team at Eyesy Lash 🎃 💄

Thanks a lot for leaving 5-star feedback! We are grateful that you took the time to leave us a review. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon! 🤞🏻

October 10, 2022

Very great, helpful and fast response customer service!!!
Also, this APP works very well with our site. Definitely recommend for everyone who is looking for APPs with similar function

Kaleidos Makeup
China
About 1 year using the app
Growave replied October 10, 2022

Dear team at Kaleidos Makeup🙌🏻,

We’ve passed your wonderful review on to our team at Growave✨.
Thanks so much for taking the time to leave a review about our service. Our customers' feedback guides our business and helps us keep improving the service we provide❤️.

August 16, 2021

Awesome company and really like their apps. Customer service is excellent, quick responses and even willing to do small customizations so they fit perfectly on your site. Highly recommend!

Stage 9 Secrets
Canada
About 1 year using the app
Growave replied August 17, 2021

Hello awesome Stage 9 Secrets team ✨,

Triple thanks! It is truly priceless to see your reaction and sharing the valuable review on us and on Growave. Our teams are happy as never before and the more we do, the more we will accomplish in the future 🤸‍♀️.

Our customer support team is the main focus, as we know how it is important to keep you satisfied with Growave as a whole.

Cheers, and happy Growaving 🚀.

November 4, 2022

So far support team have been helpful and fast response. Becca was able to rush out the report i needed. The team like this app!

Dermaskinshop SG
Singapore
About 1 year using the app
Growave replied November 4, 2022

Dear team at Dermaskinshop SG✨,

Thanks so much for your review, we love getting feedback about Growave and take pride in our customer service. You made our day🤗!

Happy Growaving💙!

December 15, 2023

Great company that offers lots of options to generate revenue automatically and offer more value to your customers. The wishlist, loyalty, and referral program have helped us consistently generate more revenue and bring users back more often. PLUS their support is amazing and respond super fast! Highly recommend them!

Swaplanet
Greece
About 1 year using the app
Growave replied December 17, 2023

Hello, Swaplanet team,

We can't express how delighted we are to receive your positive feedback! It's fantastic to hear that our wishlist, loyalty, and referral programs have been instrumental in boosting your revenue and customer engagement. We strive to provide fast and effective support, and we're thrilled that you've experienced just that. 😍

Thank you for recommending us! We value your partnership and are committed to continually exceeding your expectations. If you ever have more insights to share or questions, feel free to connect with us. 🙏

Best regards,
Begaiym, Reputation Manager

June 30, 2023

Great loyalty scheme app, has all neccesary features and a helpful support team.

Would highly recommend to anyone looking at putting a store loyalty scheme in place

Blue Almonds Ltd
United Kingdom
About 1 year using the app
Growave replied June 30, 2023

Hi team of Blue Almonds Ltd,

We highly appreciate your taking the time and sharing your feedback 🥰!
Please feel free to reach out anytime you need assistance ✨. Our team is always happy to help you!

Aidana,
Growave Support team.

September 9, 2022

Always fast responses, unless you text them in the middle of the night. Very good customer support - Alex especially is very helpful!

Kul og Koks
Denmark
About 1 year using the app
Growave replied September 12, 2022

Dear team at Kul og Koks,

It's very lovely to hear your kind words and we highly appreciate it. Our staff works hard every day to provide the best service and we are very glad to hear that we succeeded in it. 😇

Happy Growaving!

Edited June 5, 2024

I've had Growave since I set up my store and overall it's been a great experience - the wishlist, reviews and loyalty program were exactly what I was looking for and the customer support is second to none! I sent a support request today that required a code change and they had it fixed and working perfectly within a few hours! Incredible team - thank you so much guys!

Cosmic Polish
Australia
About 1 year using the app
Growave replied August 31, 2023

Hi Cosmic Polish Team,

Thank you so much for your amazing words. 💙

We do appreciate you taking the time to share your feedback. Our main goal here at Growave is to provide the best service for our valuable customers. It is great to know that you love our product and our Team. 😊

Please note that we are always here for you! Happy Growaving!

Adil-Ai,
Customer Support Team