Reviews (2,136)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.

Edited October 8, 2018

I just started using this app and I love the difference it has made to my website. I love how there are so many features in one app. This is exactly what my website needed to increase conversions. Love all the features and the customer service is AMAZING. I am so happy I found this app and I highly recommend it to everyone.

Allure Theory
United States
Over 2 years using the app
February 9, 2022

Realmente es asombrosa, ha sido un muy buen cambio para mi página web, la he podido ajustar a mi estilo, esta siendo útil para mis clientes y nuevos compradores. El servicio al cliente es excelente, atienden súper rápido y muy amables, no tienes que chatear con robots!. Gracias Growave

Boom Box Tienda Virtual
Colombia
Over 2 years using the app
Growave replied February 11, 2022

Hi team at Boom Box Tienda Virtual,

Gracias for your heart-warming review! 💓

We truly appreciate your feedback on our app and the service! The fact that you guys are happy using Growave is our best motivation, we will try our best to keep providing you with effective support. 😌

Buena Suerte!

November 8, 2021

Software that can effectively manage reviews.
The customer service staff has been actively helping me solve the problem, Alex is a very good guy.

ZOMIGEN(ゾミゲン)
China
Over 2 years using the app
Growave replied November 8, 2021

Good day team at ZOMIGEN 💗!

What a wonderful review. Thank you sooo much for it. Alex is jumping of happiness hearing that they could impress you with service🤗. Our team is always glad to help our customers in any way we can. Taking care of you and your store is our main privilege 💪.

Wish you and your business many and many loyal admirers and promise to stay your most loyal support specialists💗!

September 9, 2014

Great app, great customer service! We're using the social login functionality and it's proving very successful! Plus they've customised the look of the buttons for the faves and ask facebook buttons. It's quick and easy to install and they are very helpful if you have any questions. 5 stars!!

Organic Surge
United Kingdom
Over 2 years using the app
December 14, 2021

Even when I was using the free trial the support was incredible! These guys will do all the hard stuff for you at no additional charge! I needed help with the size and location of the wishlist feature on the product page and they reformatted it to my specifications. I've reached out many times and the response is almost instant and actually resolves my problem. Most recently, I needed help with a review slider (recommended in one of their emails, which are also very helpful), and they are currently formatting it to my specific preferences! HIGHLY recommend this app for it's user-friendliness, esthetic appeal and awesome functionality, and for AMAZING tech support. 10+ stars

Kit Masx
Canada
Over 2 years using the app
Growave replied December 14, 2021

Hi Kit Masx Team✨

We are thrilled to have you as part of the Growave family! Thank you for sharing your kind words with us. It means the world to us and to our ENTIRE team!🤗

Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a complete pleasure. We appreciate hearing about your experience and your thoughts about our app and our customer service😍

Take care! Your friends at Growave🌞

January 6, 2021

**Subbed at the $69.99 level ** The app itself is a great little system, very clean UI, easy to follow and manage. Works very well on my webstore, and my customers are thrilled I can finally offer a wishlist/loyalty points system. The review feature is definitely worth installing, picture reviews are fantastic, and with the reviews being motivated by loyalty point rewards, ive had 15 reviews in 24 hours versus 3 years of my store being very busy and only receiving 115 reviews. The loyalty rewards really do work, and i couldn't be happier. Now the customer service.... Is on another level. They have a built in messenger app right in the UI of the app, and are VERY responsive. I installed this app on Jan 1st, they integrated it on an international holiday.... They then helped me with about 10 special requests i submitted to change colours, icon placements, etc. All done and finalized in a single business day while maintaining great communication. You might be able to patch together a few other apps to do what this one does and maybe save yourself $5-10 a month, but the customer service here cannot be matched. Shopify veteran of 3 years and this is the first app thats blown me away with the excellence of the service. 10/10

Steel Warrior Studios
Canada
Over 2 years using the app
Growave replied January 7, 2021

You knocked us off our feet team at Steel Warrior Studios,😍

Please accept our deepest and sincerest gratitude for leaving a heartfelt review full of warmth, time, and appreciation.

We absolutely understand how special it can feel when your queries are fulfilled in a timely manner, and we are so delighted to hear that we were able to accomplish that for you. We are committed to providing you with excellent service to meet all your needs and expectations.

We shall note that our hearts just keep thanking you and thanking you for putting confidence in us! May you continue to trust and rely on our Company. We strongly believe that together we will reach great results. 🥰

At this time we wish you a Happy New Year. May this year bring success to your business and all the best to you!🌟

November 13, 2017

The best customer service that I have received from any Shopify App. A must have app for any Shopify store.

The Space South Africa
South Africa
Over 2 years using the app
January 30, 2020

I started with this app a few months ago and did the minimum to get it working on my website and even just that left me flabbergasted with the number of store customer signups I started to get from Facebook, without me actually doing any active FB marketing... I am so impressed with it I am now working systematically to fully implement the growth plan on my site to really turbocharge my shop's development. Well done Growave on a great product and thanks for the superlative customer service and support provided on an ongoing basis. Can't recommend this app enough - every shopify store should have this app as the core of its marketing tools.

eBSI Export Academy
Ireland
Over 2 years using the app
November 15, 2021

The app is super helpful. Its' wishlist and review functions help our company quite a lot. They offer great UIs and strong stability. Except for their provided functions, I have to shout out to their customer service and engineer teams. In my journey of cooperation with them, they helped us with tons of things at amazing speeds. They are one of the reasons why our company can grow so fast.

Taelor.Style
United States
Over 2 years using the app
Growave replied November 16, 2021

Hi, Taelor.Style Team🤗

We are incredibly grateful that you took the time out to leave us a 5-Star review. And on behalf of us all at Growave, I would like to thank you for sharing this great review about your store! We are thrilled that you enjoyed your experience with us✨

We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve and improve the app as well so it helps to grow your business as much as possible💙

We look forward to serving you for many years to come!

January 11, 2023

I love their friendly and helpful support team. I was having a problem with the Reward system, when I contacted them, they were on it immediately and helped me out. Would recommend this

ND Nails Supply
United States
Over 2 years using the app
Growave replied January 11, 2023

Dear ND Nails Supply team,

Thank you so much for taking the time to share your kind words ✨.
At Growave, we appreciate your time and always strive to provide fast and efficient service.
We put the satisfaction of our customers a top priority, and we are glad you have noticed it.💖

Please don't hesitate to reach us anytime, we are always here to help you!🤩