Reviews (2,147)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effectiveness and array of features including loyalty programs, wishlists, and restock alerts. It integrates well with email platforms like Klaviyo, enhancing customer engagement and simplifying management. The 24/7 customer support is highlighted for its responsiveness and helpfulness in customization and issue resolution, making it essential for improving customer experience and supporting business operations.

April 6, 2021

We are about to launch this on our official store, however, before launch we have to make sure everything works as it should. So far, Growave has been nothing but supportive in helping us. Highly recommend giving them a go. Currently the best customisable Loyalty Program on Shopify.

FREDDY Dev Store
Australia
About 3 years using the app
Growave replied April 6, 2021

Hello team at FREDDY Dev Store🥰,

First of all, thank you so much for your time for leaving an invaluable review. Every word means the world to us. We are here to provide and hand of assistance and guide if needed.

Also, we would like to express our gratitude for choosing us and putting trust in us. It is such an honor to work for your store. We will go above and beyond to live up to the expectations💎.

We strongly believe that together we will reach astonishing results and we will do all the best on our part🙏🏻.

November 25, 2018

Incredible service. Kalys integrated a number of features into my site, and was SO fast. I am SO glad I choose this app... I wont ever go back!

Simple Switch
United States
About 3 years using the app
November 20, 2020

I'm a new Shopify-er and I initially was trying to set up Yotpo for reviews. After struggling for a week to work through things, I did some online research and came across Growave. Looking through the reviews and the website, I was impressed with the offering and decided to go with them instead of Yotpo. TO MY UTTER AMAZEMENT there was a dedicated rep that reached out within 20 minutes or so letting me know she was going to start the work. NOT AN HOUR LATER and I'm all set up and everything looks and works GREAT! Seriously! Its only day one (well hour one) and I'm already happy, so if the app works as well as the customer service, I'll be a happy camper. Shout out to Tattu Kachieva, the Knight in Shining Armor, for really helping me out today!

Sipify Drinks
United States
About 3 years using the app
Growave replied November 20, 2020

Woohoo, Sipify Drinks has joined our team! 🤩 First of all, on behalf of our entire Growave fam, we would like to welcome you as a new customer. And secondly, thank you so much for leaving us such a wonderful and beautiful review.

You only know how reviews are important, when customers tell you they made their decision to go with your app, based on your existing ones. At this point, we are so incredibly grateful that you somehow are making your impact and probably opening doors for our future customers! 😊

Besides, it’s so pleasing to see how happy you are about the customer service you’ve experienced. Our team always goes above and beyond to perform great and fast service. We always try to reach out to our customers, offering our help with integrations or any other requests, and we somehow find it so warming that you were amazed by this. Thank you for letting us know that we do our job well! ✨

Our widgets perfectly suit your amazing site right now and hopefully you will also love how our app works overall and will become one of our beloved long-ride customers! 💖

Once again, thank you so much for taking the time to share your love and genuine amazement.

Best regards.

June 4, 2020

I have only just installed Growave so can't comment on what it has done for my sales/customer confidence and loyalty, however Alice has been doing the integration and has done an absolutely fantastic job. She has co-ordinated everything and all my comments re adjusting how it looks and where buttons are etc - I couldn't recommend her more highly for dealing with the integration and helping make it look fantastic on my website. 5***** for customer service and taking all the hassle of coding away from me! Everything has been done quickly and to my exact requirements. Let's hope the app itself performs as well as the customer service and integration team! Many thanks

Finlows
United Kingdom
About 3 years using the app
December 30, 2016

Great app so far - any issues that I needed help with were solved in a timely manner!

Ondademar Colombia
United States
About 3 years using the app
Edited October 19, 2018

Great Support. Always there to fix any problem you might have. They are willing to keep working on their app. The review system works great, results are fantastic. Recommended.

The Mommy Digest Shop
United States
About 3 years using the app
February 18, 2021

My experience with the customer support was great! They applied the amends I asked for extremely fast and to the point! Amazing service!

ROUTE 67
Greece
About 3 years using the app
Growave replied February 18, 2021

Heeey, we are so thrilled to team up with ROUTE 67! 😍 Thank you so much for taking the time to share your experience with us.

It’s beyond exciting to see how our widgets are perfectly fitting your beautiful store now and we cannot wait to see what’s coming next! ✨ Don’t forget to try our Reviews and Wishlists too! Reviews ⭐ will help you to gain trust and increase conversion, while Wishlists ❤️ will allow your customers to save your amazing products in their personal wishlists and later come back for them.

It was a big pleasure to work with your team and we are looking forward to serving you again. Just drop us a line if you will need further assistance, we are just one email away!

Thanks again for your positive feedback and good vibes. 😇

October 19, 2018

This is the best team I have ever used since shopify. They help solve problems all the time. This app also enriches my store. I really appreciate the staff of SocialShopWave. They are very patient and they are very efficient. , we will use it for a long time, recommended to sellers who use shopify, thank you Tattu and Kalys !

KOREASTAGRAM
South Korea
About 3 years using the app
February 15, 2021

If I could give this app 10 stars I would! If you are considering adding this app, I would highly recommend. The other reviews regarding the outstanding customer service are 100% true. We initially started with this app solely to handle reviews, but quickly realized we could consolidate many of the other apps we were paying for into this one app. Growave offered us an upgrade in functionality over our previous wishlist, birthday and rewards apps, while saving us in monthly subscription costs. Growave is a must have app for any Shopify site.

Mochara USA
United States
About 3 years using the app
Growave replied February 16, 2021

Wooow! Thank you so much for taking the time to share your beautiful and insightful review on Growave. We are just over the moon when we see you saying: “If I could give this app 10 stars I would!”. ⭐

We are glad to know that you chose our Reviews app and stuck with us, because of the benefits of other available features. Why using only one feature, when you can get five just in one app, right? 😇 It’s so pleasing to see how you are enjoying the benefits of having an all-in-one app and taking the most out of every feature!

It was a big joy to work with your team and we look forward to serving you again. 💕

One more time, thank you for your generous review and recommendation! 🙏

Edited January 29, 2019

Great app and GREAT service! Eldar, Tattu and the team are always just an email away and so prompt with his can do attitude! We work with a lot of apps and Social Shopwave definitely gives you the BEST service! Thanks, Guys, specially TATTU and Eldar :-)
Love from Team Eina Ahluwalia, India

Eina Ahluwalia International
India
About 3 years using the app