Reviews (2,147)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effectiveness and array of features including loyalty programs, wishlists, and restock alerts. It integrates well with email platforms like Klaviyo, enhancing customer engagement and simplifying management. The 24/7 customer support is highlighted for its responsiveness and helpfulness in customization and issue resolution, making it essential for improving customer experience and supporting business operations.

Edited February 4, 2019

They helped to install my Wishlist and I had several request in which they handled my request fast and professional!

MOTODesign2017
United States
About 3 years using the app
January 12, 2021

This app has helped me get more reviews than ever. It's a quick and easy process for our customers to share reviews and ask questions. If any issue arises, the support team responds in a timely manner and fixes anything I need without hesitation. Super great support.

Waveband Communications
United States
About 3 years using the app
Growave replied January 13, 2021

Wow! We cannot thank you enough for such a lovely review from your team, Waveband Communications! 😇

We are so happy to know that you are taking the most out of Growave and enjoying our Reviews and Questions features! It’s so pleasing that our app has helped you get lots of new reviews. 😍 Imagine how many more actions would your customers take on your store if you enable the Loyalty & Rewards program? We would definitely recommend you to give it a try!

If you will need any further assistance, you always know how to reach us out. We always try to respond and fulfill all the requests in a very timely manner, and we are thrilled that we hit the mark for you. ⭐

We will continue to work hard to keep the bar high! Thank you for your kind words. ❤️

August 3, 2022

I love this app and its outstanding support team; they are accommodating and quickly respond to any query or issue you have while installing the app in your theme. My shop only uses the wishlist and reviews/ questions features, and these help my shop convert better. Thank you so much for creating such a great app.

Creativethings Studio
United Kingdom
About 3 years using the app
Growave replied August 8, 2022

Hey Creativethings Studio, 🙌

It is our pleasure to serve you. I really appreciate you taking the time to share your experience and being so open with us. 👌

We are happy you’re pleased with the results and that we were able to help you. 🤗

December 23, 2021

The app itself is really useful. We love it. It has features that much more expensive apps have and does it well! I also wanted to give an extra shout out to their Support Team. They've always been EXTREMELY responsive. I mean seriously even right before holidays they are answering questions and fixing theme integrations. Alex you are amazing. And everyone I've talked to at Growave has been. This truly is a must have for Shopify apps!

innovatenatural
United States
Almost 3 years using the app
Growave replied December 24, 2021

Hi, Team of INNOVATENATURAL🌞

Thank YOU so much for taking time and leaving us such an awesome review, your kind, and warm words are the best motivation for us💕

We will make sure to pass your review to Alex, we are sure that he will be happy to read it, and not only Alex, but all our teams here always strive to exceed our customers' expectations and make sure that you are satisfied and we are thrilled to know your positive experience and wonderful journey with us😍🥰

Hope to have years of fruitful partnership with you! And best wishes for a joyous Christmas filled with love, happiness, and prosperity!🎇🎄🎉

September 30, 2020

I use Growave primarily to get wishlist and login capabilities. I have received an excellent customer service from them, replies were fast and helpful.
Everything is nice and sleek on the website.
I would definitely recommend any one on shopify to get this app!!!

AphroQueenStyle
Canada
Almost 3 years using the app
Growave replied October 5, 2020

Thank you for taking the time to share your experience with us, AphroQueenStyle. We are so happy to hear that you find our app fitting with your lovely store!

We always try our best to perform excellent customer service - and it’s always the best compliment when our lovely customers mention it!

Thank you so much for trusting us! 💖

March 11, 2022

Used this app for almost a couple of years, it works great, it's fantastic social proof, support is awesome and very fast.

Pawlie
Australia
Almost 3 years using the app
Growave replied March 13, 2022

Hi Pawlie Team🌞,

It’s great to hear that you had a positive experience with Growave. Our team will be happy to hear that their hard work has paid off!🥰

And it is not every day that we receive feedback like yours. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the services that we provide to our beloved customers. We sincerely thank you for taking the time to share your thoughts with us🤞😇

Cheers,
All the staff at Growave💙

Edited July 3, 2024

The following review is all true!! They really are a helpful and thoughtful bunch. - TTL

We use Growave for product reviews and questions, as well as our store's reward program service provider - and the platform performs excellently. It was easily integrated into our newly updated theme and the customization elements are great! Their support squad is also excellent, super cordial & timely with their responses - not to mention helpful and thorough! The Growave team is also very proactive - they want to make things right and make sure as the user you are satisfied. Highly recommend.

TurntableLab.com
United States
Almost 3 years using the app
Growave replied November 19, 2021

Wow, the TurntableLab team!

You literally made our day great! Thank you so much for such warm and kind words 😍. We at Growave always strive to be proactive, as your good experience with us is our top priority!

We wish you great sales at the upcoming BFCM 2021! 🥰🙏

January 13, 2016

Extremely helpful customer support!! They ensured that everything was working properly on my site, and even went above to recommend additional features that they could add for me. I'm sure having customer reviews on our site now is going to give us a boost in sales!

Hellodrmr
United States
Almost 3 years using the app
Edited June 22, 2020

amazing app. Their support is unparalleled. The platform works extremely well, both review and rewards features are solid builds, and they are developing more and more.

CBDonly
United States
Almost 3 years using the app
May 22, 2020

Fantastic with support, response and finding a solution to any issue! Flexibility with settings/customising your own preference. Big thank you to Tattu :)

As Rose Rich
United States
Almost 3 years using the app