Reviews (2,149)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features including loyalty programs, wishlists, photo reviews, and restock alerts, all integrated with Shopify and email platforms like Klaviyo. They praise the loyalty program for boosting customer engagement and sales, and the wishlist feature for enhancing customer satisfaction. The support team is noted for being quick, efficient, and friendly, with issues often resolved within hours.

November 22, 2024

It is early days but, so far, the experience with Growave has been excellent.
Their team are friendly, knowledgeable and quick to respond.
They have worked very hard to help me get Growave installed and running the way I want it to.
I highly recommend them

We Are Fair Trade Ltd
United Kingdom
11 days using the app
Growave replied November 23, 2024

Dear We Are Fair Trade Ltd team,

Thank you so much for your kind feedback! We’re thrilled to hear that we’ve been able to meet your expectations. It’s a pleasure for our team to assist you and ensure everything runs smoothly, so knowing our efforts are making a difference means a lot to us. 🤗💕

We truly appreciate your recommendation and are excited to continue supporting you every step of the way. If you ever have any questions or need help, we’re always here for you.
Thanks again for choosing Growave — we can’t wait for more great moments ahead! 🌟

Warmest regards,
Customer Support Team

October 7, 2024

We have been using Growave for a few years now and so far I would say it is one of the cheaper option for Loyalty and Review Add on (which we need both features to work together without having to configure across different apps). We have tested out a lot of Loyalty apps and decided to go with Growave. Customer service is very prompt as well. Recommended :)

UStar Cosmetics
Myanmar (Burma)
Almost 2 years using the app
Growave replied October 8, 2024

Dear team at USTAR Cosmetics,

Wow, thank you so much for the glowing 5-star review! 🌟 We're thrilled to hear that Growave has been your go-to solution for loyalty and reviews, and that we've made things seamless for you! Your kind words about our customer service really made our day – we're here to help, always. 😊
It’s fantastic to know that our app has been a valuable addition to your store. Your recommendation means the world to us!

Thanks again for being a loyal customer, and we look forward to supporting you for many more years to come! 🚀✨

Warmest wishes,
Ayana
Customer Support Manager

October 23, 2024

I recently reached out to the Growave support team with a problem I was having. Jannat was incredibly helpful and efficient in resolving my issue. Her enthusiasm and positive attitude made the entire process a breeze. I'm truly impressed with the quality of support I received from Jannat and Growave. Thank you!

HANNAH CANVAS
Canada
Almost 4 years using the app
Growave replied October 24, 2024

Dear Tran Thao Van and the team at HANNAH CANVAS,

Thank you so much for the awesome 5-star review! 💕
It was a pleasure working with you, and I’m so happy I could help resolve your issue smoothly! Your kind words truly made my day. 😊 At Growave, we always strive to make sure every experience is seamless and positive, so I'm thrilled to hear that came through!

If you ever need anything else, don’t hesitate to reach out. We're always here for you! 💙

Janat,
​Customer Support manager

December 18, 2024

Good app! The customer service reply to me & solve my issue very fast!

cofoglobal
United States
2 months using the app
Growave replied December 19, 2024

Hey, the team at COFOGLOBAL and Tony,

Thank you so much for your kind words and positive feedback! 😊 We’re thrilled to hear that you found our app helpful and that our customer service team was able to resolve your issue quickly. Providing prompt and efficient support is our top priority, and it’s always rewarding to know we’ve made a positive impact 🫶🏻.

If there’s anything else we can assist you with, please don’t hesitate to reach out. We’re here for you! 💙

Best regards,
Customer Support Team

January 21, 2025

A wonderful loyalty app, easy to set up and the customer service is also very responsive and helpful. Recommend!

Vplab Nutrition
Latvia
15 days using the app
Growave replied January 22, 2025

​Hello Vplab Nutrition team!

Thank you for your feedback on our app and 5-star review!

We’re thrilled to see that you really like our app! Your rating is very important to us, and we strive to improve it every day, bringing you new features to enjoy. Let’s grow together!
Thank you so much for choosing us!

Kind regards,
Customer support team

February 5, 2025

J'utilise Growave depuis plus de 3 ans et l'application est vraiment facile d'utilisation pour moi et les utilisateurs. Ça permet d'offrir un programme de fidélisation de qualité. Le service à la clientèle est également très efficace en cas de problème.

La Pioche - Boutique de jeux
Canada
Over 3 years using the app
Growave replied February 6, 2025

Hello La Pioche - Boutique de jeux team,

Thank you so much for your kind words! We're delighted to hear that you had a great experience with our technical support. 🤩

Providing prompt and efficient service is our priority, so knowing that we met your expectations truly means a lot.

We’ll make sure to share your appreciation with Yzat and the rest of the team—it’s always rewarding to know we’ve made a positive impact on your experience.

If you ever need any assistance or have questions in the future, please don’t hesitate to reach out. We're always here for you!

Thanks again for being a valued part of the Growave community. We’re excited to continue supporting your success! 🌟

Kind regards,
Growave Support team

December 13, 2024

Installation is not difficult, but if you have any questions, they provide quick responses via email support.

【ビーブルーム公式】ヨガウェア、ピラティスウェアのオンラインストア
Japan
5 days using the app
Growave replied December 15, 2024

Hi the team at BEABLOOM,

Thank you so much for your positive 5-star review! 💕 We’re delighted to hear that the installation process was straightforward and that our email support team was quick to assist. Knowing that our email support team was quick to assist you truly makes our day! Providing timely and helpful support is something we take great pride in. Our goal is always to ensure a seamless experience for you.

If you ever have any questions or need further help, don’t hesitate to get in touch—we’re always happy to assist! 💌✨

Kindest regards,
Customer Support Team

February 18, 2025

Very responsive, great customer service! Thanks Growave team.

DIA AND CO.
United States
2 months using the app
Growave replied February 19, 2025

Hello DIA AND CO team,

Thank you so much for your kind words! 😊 We're thrilled to hear that you had a great experience with our customer service.

If you ever need anything, we're always here to help! 🚀💙

Best regards,
Janat
​Growave Support Team

Edited December 4, 2024

it works good, but you need the entry plan for a lot of things
But it has a lot of functions all together which is nice

Lovely Gifts By Felicia
Netherlands
About 1 month using the app
Growave replied October 24, 2024

Hi the team at Lovely Gifts By Felicia,

Thank you for taking the time to share your positive experience with the Growave app 🥰. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. Let us know if you need anything, we are always here for you.

Best regards,
Yzat
Customer Support Manager

February 6, 2025

Super professional!!!!

Slogan Market
China
About 2 months using the app
Growave replied February 7, 2025

Dear Slogan Market team,

Thank you so much for your wonderful feedback! 🌟 We're delighted to know that you're happy with our service. Our team is committed to offering top-notch support and making sure all your questions are addressed 🙏

If you ever need any assistance, feel free to contact us—we're always here for you! 😊

Warm regards,
Syrgak
Customer Support Team