Reviews (2,149)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features including loyalty programs, wishlists, photo reviews, and restock alerts, all integrated with Shopify and email platforms like Klaviyo. They praise the loyalty program for boosting customer engagement and sales, and the wishlist feature for enhancing customer satisfaction. The support team is noted for being quick, efficient, and friendly, with issues often resolved within hours.

February 20, 2025

Very flexible app with absolutely excellent customer service.

SNOAP
United Kingdom
11 months using the app
Growave replied February 21, 2025

Hi SNOAP team,

Thank you so much for your amazing feedback! 😊

We’re thrilled to hear that you find Growave flexible and that our customer service meets your expectations. ...

February 3, 2025

Great app w/ great support. Would absolutely recommend!

Inner Mountain Outfitters
United States
Almost 2 years using the app
Growave replied February 4, 2025

Hello, team at Inner Mountain Outfitters,

Thank you so much for your 5-star review! ⭐️ We truly appreciate your support and are delighted to hear that our app is helping you ...

November 22, 2024

It is early days but, so far, the experience with Growave has been excellent.
Their team are friendly, knowledgeable and quick to respond.
They have worked very hard to help me get Growave installed and running the way I want it to.
I highly recommend them

We Are Fair Trade Ltd
United Kingdom
11 days using the app
Growave replied November 23, 2024

Dear We Are Fair Trade Ltd team,

Thank you so much for your kind feedback! We’re thrilled to hear that we’ve been able to meet your expectations. It’s a pleasure for our team ...

October 7, 2024

We have been using Growave for a few years now and so far I would say it is one of the cheaper option for Loyalty and Review Add on (which we need both features to work together without having to configure across different apps). We have tested out a lot of Loyalty apps and decided to go with Growave. Customer service is very prompt as well. Recommended :)

UStar Cosmetics
Myanmar (Burma)
Almost 2 years using the app
Growave replied October 8, 2024

Dear team at USTAR Cosmetics,

Wow, thank you so much for the glowing 5-star review! 🌟 We're thrilled to hear that Growave has been your go-to solution for loyalty and reviews ...

October 23, 2024

I recently reached out to the Growave support team with a problem I was having. Jannat was incredibly helpful and efficient in resolving my issue. Her enthusiasm and positive attitude made the entire process a breeze. I'm truly impressed with the quality of support I received from Jannat and Growave. Thank you!

HANNAH CANVAS
Canada
Almost 4 years using the app
Growave replied October 24, 2024

Dear Tran Thao Van and the team at HANNAH CANVAS,

Thank you so much for the awesome 5-star review! 💕
It was a pleasure working with you, and I’m so happy I could help resolve ...

December 18, 2024

Good app! The customer service reply to me & solve my issue very fast!

cofoglobal
United States
2 months using the app
Growave replied December 19, 2024

Hey, the team at COFOGLOBAL and Tony,

Thank you so much for your kind words and positive feedback! 😊 We’re thrilled to hear that you found our app helpful and that our ...

January 21, 2025

A wonderful loyalty app, easy to set up and the customer service is also very responsive and helpful. Recommend!

Vplab Nutrition
Latvia
15 days using the app
Growave replied January 22, 2025

​Hello Vplab Nutrition team!

Thank you for your feedback on our app and 5-star review!

We’re thrilled to see that you really like our app! Your rating is very important to us ...

February 5, 2025

J'utilise Growave depuis plus de 3 ans et l'application est vraiment facile d'utilisation pour moi et les utilisateurs. Ça permet d'offrir un programme de fidélisation de qualité. Le service à la clientèle est également très efficace en cas de problème.

La Pioche - Boutique de jeux
Canada
Over 3 years using the app
Growave replied February 6, 2025

Hello La Pioche - Boutique de jeux team,

Thank you so much for your kind words! We're delighted to hear that you had a great experience with our technical support. 🤩

...

December 13, 2024

Installation is not difficult, but if you have any questions, they provide quick responses via email support.

【ビーブルーム公式】ヨガウェア、ピラティスウェアのオンラインストア
Japan
5 days using the app
Growave replied December 15, 2024

Hi the team at BEABLOOM,

Thank you so much for your positive 5-star review! 💕 We’re delighted to hear that the installation process was straightforward and that our email ...

February 18, 2025

Very responsive, great customer service! Thanks Growave team.

DIA AND CO.
United States
2 months using the app
Growave replied February 19, 2025

Hello DIA AND CO team,

Thank you so much for your kind words! 😊 We're thrilled to hear that you had a great experience with our customer service.

If you ever need anything, ...