Reviews (1,172)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its loyalty programs, wishlists, customer reviews, and referral programs, which boost customer engagement and repeat purchases. It's easy to set up and integrates well with various themes, including POS and Instagram widgets. The customer support team is noted for their responsiveness and helpfulness in customization and troubleshooting. Continuous updates ensure the app's reliability and effectiveness.
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Great app and customer service! I had an issue with the customer account login/sign-up, and Jay and Annie helped find a quick way to solve the problem.
Dear PenSachi team,
Thank you so much for your fantastic 5-star review! 🌟 We're so happy to hear that you’re enjoying the app and that our team was able to help resolve the login/sign-up issue quickly. Your satisfaction means the world to us, and we truly appreciate you taking the time to share your experience.
We’re always here to support you, so don’t hesitate to reach out if you have any other questions or need further assistance in the future.
Warm regards,
Annie
Growave Support Team
As a new Growave user, I’ve been thoroughly impressed by the exceptional support experience. The team consistently provided prompt and helpful responses to all my questions and requests. A special shout-out to Begi, who went above and beyond with their assistance – truly outstanding! Thank you for making my onboarding process so smooth.
Dear Way of Wade ES team,
Thank you so much for your kind words and for taking the time to share your experience! 💛
We're thrilled to hear that your onboarding with Growave has been smooth and that you felt supported throughout the process. It truly means a lot to us! A big thank you from me personally as well — it was a pleasure assisting you 😊
Please don’t hesitate to reach out anytime you need help or have questions. We’re always here for you✨!
Warm regards,
Begi
Growave Support team
We've been using this app for reviews, wishlist, and the referral program on our eCommerce site, and it has been a great experience! All the features are highly functional and add significant value to our website. The interface is user-friendly, and the integration process is smooth.
One of the biggest highlights is their customer service, which is extremely responsive and always ready to assist with any questions or issues. Their quick support ensures everything runs seamlessly, which is crucial for us.
If you're looking for a feature-packed solution to enhance customer engagement and trust in your store, we highly recommend this app!
Hello Reflexa shop team,
Thank you so much for your wonderful review! 😊 We're delighted to hear that you're enjoying the app and finding value in its features. It’s great to know that the smooth integration and user-friendly interface are enhancing your eCommerce experience.
Your kind words about our customer service mean a lot to us! Providing quick and efficient support is our priority, and we're always here to help whenever you need it.
We truly appreciate your recommendation and look forward to continuing to support your success! 🚀✨
Kind regards,
Growave Support team
Very refreshing to have such rapid response from an ecommerce app/brand. Ayana, Zhoomart and the team were very helpful in walking me through some upgrades. Highly recommend Growave - very easy to navigate and nice clean feature.
Dear Tradies Gear team,
Thank you so much for taking the time to share your experience! 🤗
We’re truly delighted to hear that our team was able to support you promptly and that you’re enjoying the upgraded features and overall ease of use.
Providing timely, helpful assistance and an intuitive user experience is something we genuinely strive for, so it’s incredibly rewarding to know that this has been reflected in your journey with Growave.
Should you need any further assistance or have questions in the future, please don’t hesitate to reach out — we’re always here and happy to help!
Wishing you continued success,
The Growave Team 🌊
Very impressed with their responsiveness and ability to help our team on short notice. Growave functions exactly as expected and has been a key to our customer success journey.
Dear team at GolfRoots,
Thank you for taking the time to share such thoughtful feedback — it truly brightened our day! 🙌
It’s incredibly rewarding to know that our team was able to step in when needed and provide meaningful support to yours. We always aim to be proactive partners, so hearing that our efforts helped move things forward for you is the best recognition we could hope for.
Your success is our top priority, and it’s an honor to be part of that journey. 🤩
We're always here for you — whether you need assistance, have a question, or simply want to share your thoughts.
Wishing you all the best,
Growave Support team
We wanted a simple Rewards app and ended up with a polished solution that offers so much more. Features like Reviews (with the ability to add photos), Wishlist (with optional notifications for out-of-stock products), POS integration (crucial for those with a physical presence), and a nifty Instagram widget (to display and tag content) exceeded our expectations. The core Rewards system has everything we need: rewards for orders, signups, referrals, and an optional VIP tier system. Beyond the features, the ease of use is remarkable. No complex setup is required, the widgets are simple to configure, and everything looks great right out of the box. We’ve been with them for over three years, and from an admin perspective, it’s incredibly low-maintenance and works beautifully. A special shoutout to Kani from the support team for assisting us with migrating to a new version—prompt, caring, and truly making me feel like a VIP customer. Thank you!
Hi, SnackFirst Team,
Wow! Reading your review truly made our day! 🤩 We can’t thank you enough for taking the time to share such thoughtful and detailed feedback about your experience with Growave.
It’s incredibly rewarding to hear that our Rewards, Reviews, Wishlist, POS integration, and Instagram widget have not only met but exceeded your expectations! Knowing that you’ve been with us for over three years and find the system seamless and low-maintenance is the best compliment we could ask for.
A huge thank you as well for your kind words about our support team! We’re thrilled to know that your migration experience was smooth and that you felt truly valued—because you absolutely are! 💙
If there’s ever anything else we can do to support your success, don’t hesitate to reach out. We’re excited to continue being part of your journey!
Wishing SnackFirst even more success ahead! 🚀
Best regards,
Growave Support Team
I've been using Growave since 2020, and have nothing but good to say. They LISTEN, are incredibly responsive, and also have this intangible common-sense quality where they just "get it". I think this might be the best company I have ever worked with, and by FAR the best support.
Dear team at the Fig Love Clothing Co.,
We sincerely appreciate you sharing your feedback! It’s truly rewarding to know that you’ve been with Growave for so long and have had such a great experience with us. 🤩
It’s wonderful to hear that our support has been valuable to you and met your expectations. We believe that great customer service is more than just answering questions—it’s about building trust and lasting relationships, and your kind words mean a lot to us.
Thank you for your trust and support over the years. We’re grateful to have you as part of the Growave community and look forward to continuing to support your success. 🙌
If you ever need anything, we’re always here to help!
Best regards,
Growave Support Team
I love that I can manage review, wishlist and rewards in one single app. I like how it looks, the setting is very simple, however, I do hope there are more settings available on how the widget display on the website.
Hi Yang and the team at Forestwest AU,
Thank you so much for your kind and thoughtful review! 🌟
We’re absolutely delighted to hear that you’re enjoying Growave and finding value in being able to manage reviews, wishlist, and rewards all in one place. It truly means a lot to us to know that the app is not only working well for you, but also looks good and is easy to use.
We also really appreciate your honest feedback about the widget display settings — it’s suggestions like yours that help us improve and continue building a better experience for our merchants. I’ve shared your thoughts with our product team so they can take it into consideration for future updates.
Thanks again for being a part of the Growave family — we’re always here if you need anything or have more ideas to share!
Warmest regards,
Growave Team 💙
I'm extremely satisfied with this customer service experience. The representative was friendly, responsive, and very patient in listening to my concerns. They were able to quickly and accurately identify the problem and provide a helpful solution. The entire conversation felt smooth and respectful, making me feel truly valued as a customer. Every question I had was answered professionally and promptly, which gave me great peace of mind. Thank you for your excellent service—please keep it up!
Hello Goelia team 🤗,
Thank you so much for your wonderful 5-star review! 🌟 We're absolutely thrilled to hear that you had such a positive experience with our customer service team. It's great to know that our representative was able to assist you in a friendly, responsive, and professional manner. Your kind words truly mean a lot to us and serve as great motivation to keep providing the high level of service you deserve. We're always here if you need anything in the future. Thank you again for your trust and support! 💛
Warm regards,
Ainura
Customer Support Team
Friendly and helpful support, great tool for reviews, rewards and more
Hello Michela & Team,
Thank you so much for your lovely review! 💙
We’re thrilled to hear that you're enjoying the tools and found our support helpful — that truly makes our day! 😊
If you ever need anything, the Growave team is just a message away.
Warm wishes,
Aya
Growave Support Team ✨